Holiday Inn Express Hotel & Suites Lake Charles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Lake Charles by IHG

Exterior
Exterior
Outdoor pool
Free buffet breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
402 N Martin Luther King Hwy, Lake Charles, LA, 70601
  • Lake Charles Civic Center
    ‪5 min drive‬
  • McNeese State University
    ‪10 min drive‬
  • Lauberge Casino Lake Charles
    ‪14 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Lake Charles by IHG

Hotel with free breakfast, in the vicinity of Children's Museum Lake Charles
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Lake Charles by IHG offers 81 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Lake Charles by IHG. During your stay, you'll be within walking distance of Northgate Shopping Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Children's Museum Lake Charles and 5 minutes from Lake Charles Civic Center
Holiday Inn Express Hotel & Suites Lake Charles by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Lake Charles by IHG. Free self parking is available.

This Lake Charles hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 9:30 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Lake Charles
Holiday Inn Express Lake Charles
Holiday Inn Express Lake Charles Hotel Lake Charles
Lake Charles Holiday Inn
Holiday Inn Lake Charles
Holiday Inn Express Hotel Suites Lake Charles
Holiday Inn Express Hotel Suites Lake Charles by IHG
Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel
Holiday Inn Express Hotel & Suites Lake Charles by IHG Hotel
"Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel"

Holiday Inn Express Hotel & Suites Lake Charles by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 974 reviews
Rating 8 - Good. 275 out of 974 reviews
Rating 6 - Okay. 115 out of 974 reviews
Rating 4 - Poor. 65 out of 974 reviews
Rating 2 - Terrible. 75 out of 974 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful! The bath tub jets wouldn’t work.
Stayed 1 night in Jun 2025

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, room comfort
Clean room. Hot breakfast. Somewhat updated room but older tub enclosure.
Stayed 1 night in Jun 2025

8/10 Good

Dion

Stayed 2 nights in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
entrance was beautiful
Stayed 1 night in May 2025

8/10 Good

Jarad

Travelled with family
Liked: Cleanliness, staff & service

Baseball trip for my son

Nice hotel great staff would definitely stay again
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was good except our toilet over flowed because of plumbing problems and we had to change rooms at 1100 at night!!
Stayed 2 nights in May 2025

8/10 Good

Shellie

Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front entrance is amazing.Love the rounded staircase
Stayed 1 night in May 2025

8/10 Good

Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not sure how to even start this comment. First off properly is very nice. Ok here it goes. The toilet was a problem. Let’s just say when used my appendage would shall we say take a swim. This is annoying and it’s something that usually doesn’t happen. I hope you guys can fix that. Also throw away that military surplus toilet paper. Many thanks
Stayed 1 night in May 2025

2/10 Terrible

Annie, Houston

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we walked out of the elevator the smell was so stuffy and bad I walked in the room and it was worse. Very stuffy and I walked into the bathroom and there was mildew on the ceiling. I called receptionist and she immediately offered to move to another room I asked to move to the downstairs because the small upstairs was bad. The room downstairs was still stuffy but not as bad as upstairs. There was still mildew on the ceiling in the bathroom. Will not stay there again. Also, it’s right next door to a cementary :( that was our view outside the graves. Disappointed.
Stayed 1 night in May 2025

10/10 Excellent

CHRISTOPHER M

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Allen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the price
Stayed 1 night in May 2025

8/10 Good

Tunzyaan

Stayed 2 nights in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JANIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2025

2/10 Terrible

Maranda

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Lake Charles

Excellent stay at this hotel. Very clean and quiet. The breakfast was very good. The staff was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

wilhemina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway

Great overall
Stayed 1 night in Apr 2025

4/10 Poor

Lynn P

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Stayed 1 night in Mar 2025

10/10 Excellent

rose

Travelled with family
Liked: Amenities, property conditions & facilities
It was fine.
Stayed 1 night in May 2025

10/10 Excellent

Rajika W., Spring

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Overpriced, needs some attention!

Bathroom in much need of renovation, some components were crusted with filthy. Bedsheet had tear in it. Mixture of old dingy towels and some new. Minimal outlet to plug in charger. Cabinetry was gouged/damaged. Glad we only stayed one night. Not worth $145!!
Shower Head
Tear in sheet
Something growing in tub corner
Stayed 1 night in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Timmy

Stayed 1 night in May 2025