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BIG HOTEL LÀO CAI

3.0 star property

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Photo gallery for BIG HOTEL LÀO CAI

Deluxe Double Room Single Use | Individually decorated, individually furnished, desk, laptop workspace
Superior Single Room | Individually decorated, individually furnished, desk, laptop workspace
Front of property
Reception
Body treatments, aromatherapy, hot stone massages, body scrubs, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
503 Ð. Hoàng Liên, Lao Cai, Lao Cai, 330000
  • Place, Quảng trường Tp. Lào Cai
    ‪3 min walk‬
  • Place, Sapa Market
    ‪33 min drive‬
  • Place, Sapa Lake
    ‪34 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Individually decorated, individually furnished, desk, laptop workspace

Family Double Room

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

BIG HOTEL LÀO CAI

This guesthouse features a full-service spa, spa services and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Change of towels is available on request
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature complimentary slippers and shared/communal kitchens. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a rainfall showerhead and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the guest house's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at BIG HOTEL LÀO CAI, you're just a quick walk from Quảng trường Tp. Lào Cai. Free WiFi in public areas, free valet parking and a full-service spa are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking
  • Treat yourself to aromatherapy, facials or body scrubs at Jolly Spa
  • Services include a concierge and tour or ticket assistance
  • Just a 3-minute walk from Quảng trường Tp. Lào Cai and a 3-minute drive from Hekou Customs Site
BIG HOTEL LÀO CAI offers its guests a full-service spa. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at BIG HOTEL LÀO CAI. Valet parking is free.

Smoking is allowed in designated areas at this 3-star Lao Cai guest house.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Free valet parking on site
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Things to do

  • Full-service spa

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 6:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

BIG HOTEL LÀO CAI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.4/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, amenities
The room was very clean and quite. The staff was polite, helpfull and respectfull. An good location near a park, a mountain walk, restaurant and grocery store. I would recommend this hotel to friends and familly.
Stayed 5 nights in Dec 2025

8/10 Good

Thong

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Ridiculous design of the separating glass wall when water from the shower still wets the whole bathroom
Water runs around the glass wall to the exit hole under the sink
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaina

Liked: Cleanliness, room comfort

Budget Friendly

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025

10/10 Excellent

John, Toronto

Liked: Cleanliness, property conditions & facilities
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Loi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024

8/10 Good

inchul

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024