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Laciaville Resort Hotel

2.5 star property

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Front of property
Grand Villa, 4 Bedrooms | Living area | 40-inch LED TV with digital channels, TV
Grand Villa, 4 Bedrooms | Living area | 40-inch LED TV with digital channels, TV
Grand Villa, 4 Bedrooms | Living area | 40-inch LED TV with digital channels, TV
Grand Villa, 4 Bedrooms | Living area | 40-inch LED TV with digital channels, TV

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Mahayahay Road, Lapu-Lapu, Central Visayas, 6015
  • Place, Mactan Export Processing Zone
    ‪1 min walk‬
  • Place, Lapu-Lapu City Hall
    ‪18 min walk‬
  • Place, Mactan Marina Mall
    ‪20 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪12 min walk‬

Room options

View all photos for City House, 3 Bedrooms

City House, 3 Bedrooms | Private kitchen

City House, 3 Bedrooms

  • 119 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Villa, 4 Bedrooms

Grand Villa, 4 Bedrooms | Living area | 40-inch LED TV with digital channels, TV

Grand Villa, 4 Bedrooms

  • 500 sq m
  • 4 bedrooms
  • Sleeps 15
  • 1 King Bed and 3 Queen Beds

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About this property

Laciaville Resort Hotel

Hotel in Lapu-Lapu with 24-hour front desk and outdoor pool
An outdoor pool, a 24-hour front desk and free self-parking are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Change of towels is available on request
Laciaville Resort Hotel offers 11 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas and includes desks. 40-inch LED televisions come with digital channels.

Bathrooms include a shower. This Lapu-Lapu hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Laciaville Resort Hotel, you're just a quick walk from Mactan Export Processing Zone. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Steps from Mactan Export Processing Zone and a 5-minute drive from Marcelo Fernan Bridge
  • Airport pick-up shuttle service available for a fee
A free manager's reception is offered daily. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Lapu-Lapu hotel.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Laciaville Resort Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 300.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 850 per vehicle (maximum occupancy 12)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Laciaville Resort Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Laciaville Resort Hotel Hotel
Laciaville Resort Hotel Lapu-Lapu
Laciaville Resort Hotel Hotel Lapu-Lapu

Reviews

Laciaville Resort Hotel Reviews

4.4

3.4/10

Cleanliness

6.6/10

Staff & service

2.6/10

Amenities

3.4/10

Property conditions & facilities

3.8/10

Eco-friendliness
Rating 10 - Excellent. 1 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 7 out of 15 reviews

Reviews

10/10 Excellent

Brianna

Stayed 11 nights in Aug 2025

6/10 Okay

Regina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel and have mixed feelings about the experience. While it appears to be close to the airport on the map, in reality, it’s quite difficult to find and traffic during rush hours can be a real headache. The staff, however, were a highlight — very friendly and helpful throughout my stay. Unfortunately, the hotel itself and its surroundings could use a good deep cleaning and better maintenance. With some improvements to cleanliness and clearer directions, this place could be much better.
Stayed 1 night in Jul 2025

6/10 Okay

Regina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel and have mixed feelings about the experience. While it appears to be close to the airport on the map, in reality, it’s quite difficult to find and traffic during rush hours can be a real headache. The staff, however, were a highlight — very friendly and helpful throughout my stay. They let us check in early. Unfortunately, the hotel itself and its surroundings could use a good deep cleaning and better maintenance. With some improvements to cleanliness and clearer directions, this place could be much better.
Stayed 1 night in Jul 2025

4/10 Poor

Catherine, Brandon

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property does not look like the pictures!!! What I liked: the driver was waiting for us at the airport. They gave us toilet paper and towels when we asked. The staff were very friendly. There was a gate to block entry into the property. It easily slept 6 of us. Air conditioners worked. What I did not like: It is located in the slums. Very scary area - not safe to walk. It is surrounded by barbed wire. A rooster crowed all night (common for PI). Although they cleaned the room, the walls are filthy, I think there was blood on our wall. The bathrooms were so bad and filled with mold that my kids refused to use the showers. However, if you are used to the slums of Cebu, this hotel is probably nice for the area.
Stayed 1 night in Jun 2025

4/10 Poor

Dexie, PLYMOUTH

Disliked: Cleanliness, property conditions & facilities
This was a scam. Pictures posted online was not the same as the actual place. Swimming pool is barely there, the place smells like cockroach and refrigerator is rusted, air conditioner unit took 4 hours to finally feel the difference in temperature and the location is very secluded.
Stayed 2 nights in Jun 2025

6/10 Okay

rosalinda

Travelled with family
Liked: Room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

SHELLEY M

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. For starters the pictures and description of this place is completely false. Pretty much located in a ghetto. Everything was broken or dirty beyond belief. Dirt and mold stains on walls and ceilings. Stove top was a camp stove with propane tank located in doors. Toilet seat broken. No toilet paper. My daughter bedroom had a water leak in the ceiling and the bed was saturated. She ended up sleeping on the couch where the entrance to the place was. It had no window covering on it so daylight was shining in and in the morning there was a pile of people outside talking loud and pointing at her. Cockroaches in the other bedroom. We tried to use the microwave and a fire almost broke out. When I told the front desk they told me I’m not allowed to use the microwave. Tv screen filthy with food marks on it. Sinks in bathrooms did not operate. The air con in two bedrooms did not work. The name of this place has the words resort and hotel in it. This is neither!!!! FALSE!!! There’s no where to eat so we had to order jollibees chicken in so we did not have to go out on the streets. Terrible experience.

2/10 Terrible

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very questionable and you should not walk off the property. Use the grab app as taxis have no idea where this is or how to get there.
Stayed 1 night in Aug 2024

2/10 Terrible

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is far from the pictures advertised. The bathrooms are almost unusable. The toilet had poop stains so we know it wasn’t cleaned. The upstairs bathroom had standing water on the entire floor and the downstairs shower barely had any pressure. We couldn’t take showers there. The air conditioning in the big bedroom didn’t work. They charge 500p if you bring food or drinks on the property but they didn’t sell food or offer any drinks we wanted. The back door of the suite didn’t fully close and bugs were able to get in all night. The front door has a glass door and nothing to cover so anyone walking by can look in to see what you are doing. This was the worst place we could have booked.
Stayed 1 night in Aug 2024

2/10 Terrible

DONNA

Travelled with family
Disliked: Staff & service
I’ve been trying to reach customer service due to I was trying to cancel it on july14 but unable to get that option. Nobody send me any response on my request on the website. Pls help me I would like to dispute the charges using my rewards since I didn’t use their property and no one reaching out to me . Pls assist me thanks
Stayed 1 night in Jul 2024

2/10 Terrible

Glady

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel pictures posted here in expedia is inconsistent with the ones you actually stay at. It is hard to find, taxi drivers don’t know the place and it is located in the slum area. Also the address provided here in expedia is inaccurate. This hotel is not a 13 min walk to the airport at all! The only thing good in this place is the hotel staff. I would not recommend this place!
Stayed 1 night in Feb 2024

2/10 Terrible

Beatriz

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here, unsafe neighbourhood, dirty bathroom, no toilet paper.
Stayed 1 night in Jan 2024

8/10 Good

MaryAnn

Liked: Staff & service
Stayed 2 nights in Sep 2023

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ripped off and treated terrible..

Terrible location in loud at night, squatter area in side a prison like compound. Black mold found on pillow., no cable channels, broken shower door went out of track and fell on me (what if it would have been my 11 old child?) Very hard to get transportation unless your willing to pay way over going rate. Definitely not a resort worth what they are charging. False advertising on what the place really is. Asked front desk to call a taxi for us because my phone has poor coverage so far out and they said they could not call for me... How safe is that? Here is the worst part... We left 2 days early on our 4 day booking. When I kindly and respectfully i asked for the owner who was on site so I could talk about a refund for days not used...., just then a man behind me scurried out and and hid as to not talk to me.. I later found out he was the owner!! I later called and talked to the front desk and they said their hands are tied on any refund and I would have to talk to Hotel.com. If all rhis sounds appealing, by all means soend your hard earned money on staying here...
Stayed 4 nights in Jan 2023

8/10 Good

Andreas Rasmussen L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort

We were a big family who stayed there two nights. We enjoyed and staff were helpful and did not charge us any extra for anything Only problem was so w taxi drivers couldn't find the place
Stayed 2 nights in Jul 2023