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SureStay Plus Hotel by Best Western Lethbridge

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Lethbridge

Lobby
Lobby
Spa
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2225 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Place, Lethbridge College
    ‪11 min walk‬
  • Place, Enmax Centre
    ‪11 min walk‬
  • Place, Nikka Yuko Japanese Garden
    ‪2 min drive‬
  • Airport, Lethbridge, AB (YQL-Lethbridge County)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.2 out of 10
Wonderful
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

10.0 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.0 out of 10
Wonderful
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Lethbridge

Hotel with free breakfast, 10-minute walk to Enmax Centre
This smoke-free hotel features a fitness centre, Access to hot tub and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
SureStay Plus Hotel by Best Western Lethbridge offers 49 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Lethbridge. During your stay, you're just a quick walk from Enmax Centre. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Enmax Centre and Lethbridge College
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Lethbridge offers its guests Access to hot tub and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly SureStay Plus Hotel by Best Western Lethbridge also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Lethbridge hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 15.00 per pet, per day, plus a deposit of CAD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Premier Inn Lethbridge
Premier Lethbridge
Premier Inn Lethbridge
Premier Inn And Suites Lethbridge
Premier Inn And Hotel Lethbridge
Premier Inn Suites
Premier Inn Suites
Surestay Plus By Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel
SureStay Plus Hotel by Best Western Lethbridge Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel Lethbridge

SureStay Plus Hotel by Best Western Lethbridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 1004 reviews
Rating 8 - Good. 427 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Liked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Quiet. Staff very friendly and helpful. The kehrig coffee was very good although Starbucks is only a few blocks away. I found the front entrance doors to be very heavy and difficult to open and no automatic entry.
Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our stay was great and will be coming back!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian, LANGDON

Stayed 1 night in Jul 2025

8/10 Good

Annette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was ok. Bedding was dirty but conveniently located
Stayed 1 night in Jul 2025

10/10 Excellent

Dallas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing we didn’t like was people upstairs above us were loud. Sounded like a herd of elephants till late into the night. Kept us awake.
Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
It would have been nicer to have a longer shower curtain, so I didn’t get water all over the floor. Also, a br fan would be nice so the mirror wasn’t all steamed up. Nice and quiet. Nice breakfast. Thanks. Would stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Wilf

Liked: Cleanliness, staff & service, property conditions & facilities
Was unable to get the WiFi to work using the info given. Since I was only staying overnight it was not a big deal/
Stayed 1 night in Jun 2025

10/10 Excellent

Jenn

Stayed 1 night in Jun 2025

8/10 Good

Daune

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T
Stayed 1 night in Jun 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked that this was a smaller cute hotel, my room was perfect and clean for my stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Desiree

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed there several times it is clean, the breakfast is really good, and importantly it is pet friendly!
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here! Will stay again!
Stayed 1 night in May 2025

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Trent

Stayed 1 night in May 2025

8/10 Good

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel was quiet. Bed was comfortable. Stayed 3 nights.
Stayed 3 nights in May 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No pool. Just a hot tub hidden away in the corner of the lobby. Hotel location is good for convenience with getting around to anywhere. Dont bring kids though, as the hotel in the same parking lot has 2 really cool water slides. My child was very heartboken that we didnt go there. The bathroom light was wild, kept flickering like it was a disco, eventually it would (sometimes) turn on. Freaked my kid out. Besides that, beds were comfortable, lots of pillow, decent view, AC worked. Breakfast was meh.
Stayed 1 night in May 2025

8/10 Good

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good place to stay, clean and safe, friendly staff.
Stayed 1 night in Mar 2025

4/10 Poor

Aticia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not what you’d expect from “best western” brand. Looks like they bought an old travel lodge and changed the signage. Bed was comfortable. Room was very dated. Bathroom dated. Fridge, microwave, and table in room dated. Tv dated. Towels thin. Charging media outlets were in the lamps. The one port was for like a wall outlet. It was damaged and sparks were flying. The other usb port was extremely slow charging if it even acknowledged the device. Breakfast was barely digestible. Last of all, there was ants and bugs in the room. I guess you get what you pay for. I would not recommend staying for more then two nights.
Stayed 2 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 1 night in Apr 2025

2/10 Terrible

Robb

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 nights. The fire alarm went off due to a burst pipe next to our room, which flooded. We had to find alternative accommodation for the first night. The staff then proceeded to tell me that that meant that we had checked out and tried to kick us out the second night. They capitulated but it ruined our trip.
Stayed 2 nights in Mar 2025