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Dockside Aparthotel, Bw Signature Collection

3.0 star property

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Photo gallery for Dockside Aparthotel, Bw Signature Collection

Electric kettle, dining tables
40-inch TV with digital channels
Exterior
Reception
Free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
19 Keel Wharf, Liverpool, England, L3 4FN
  • Royal Albert Dock
    ‪3 min walk‬
  • The Beatles Story Museum
    ‪5 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Duplex, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Free WiFi, bed sheets

Superior Duplex, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, 1 Double Bed, Non Smoking (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, Multiple Beds, Non Smoking (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower)

Free WiFi, bed sheets

Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen (Walk-in Shower)

Free WiFi, bed sheets

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Superior Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About this property

Dockside Aparthotel, Bw Signature Collection

Hotel with a 24-hour front desk, a short walk to Royal Albert Dock
This smoke-free hotel features a 24-hour front desk, a front desk safe and free Wi-Fi in public areas.
Dockside Aparthotel, Bw Signature Collection offers 48 accommodations with a hairdryer. Digital televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.
During your stay at Dockside Aparthotel, Bw Signature Collection, you're just a quick walk from Royal Albert Dock. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • To-go breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Just a 5-minute walk from Royal Albert Dock and 4 minutes on foot from M&S Bank Arena
As a guest of Dockside Aparthotel, Bw Signature Collection, you'll find a front desk safe and a lift. WiFi is free in public spaces. A complete renovation of Dockside Aparthotel, Bw Signature Collection was completed in August 2024.

This 3-star Liverpool hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 5:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 5:00 AM to 10:00 AM for a fee: GBP 6.95 for adults and GBP 6.95 for children

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 6.95 for adults and from GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dockside Aparthotel, Bw Signature Collection Hotel
Dockside Aparthotel, Bw Signature Collection Liverpool
Dockside Aparthotel, Bw Signature Collection Hotel Liverpool

Dockside Aparthotel, Bw Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 101 reviews
Rating 8 - Good. 24 out of 101 reviews
Rating 6 - Okay. 14 out of 101 reviews
Rating 4 - Poor. 10 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Liked: Staff & service
Disliked: Room comfort
Very friendly staff, good location and apartment size. Very poor quality mattress not comfy at all
Stayed 1 night in Jun 2025

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great experience.
Stayed 3 nights in May 2025

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment with very friendly staff. The girls on the front desk were very helpful.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean Perfect location Friendly and helpful staff Would highly recommend
Stayed 2 nights in May 2025

8/10 Good

Devante

Stayed 1 night in May 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dr Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there while attending a conference. The venue was 4 minutes walk from the Exhibition Centre which was very convenient. The 1 bed apartment was spacious with a great view of the Dock and a gorgeous sunrise in the morning. The staff were very professional and accommodating. Chloe was very kind to us during our stay. We will definitely stay here again as we could cook breakfast as the kitchen was fully equipped with all one needs - electric hob, fridge with freezer compartment, microwave, toaster, kettle, crockery, etc. There grocery stores within walking distance of the Aparthotel. The only downsides were there was no gym (my son noticed this, not me😂) and there was a horrible stench when we walked into the apartment. It would be great to have signage outside the lift with directions to rooms. Otherwise, we had a fabulous stay!
Stayed 3 nights in May 2025

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The young lady who was on reception said to phone for assistance. I did and there was no answer. Also no toilet paper
Stayed 1 night in May 2025

6/10 Okay

Bostjan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Alexandra

Travelled with family
It was nice in the apartment it was clean but there was little faults and smells it smelt like damp or pot or smelly wet mop, the view was beautiful, we had a noisy neighbour above but settled before it was late so we could sleep, it was handy for what we needed for our stay over, they need more than 1 lift and also the lift broke this morning so we had to come down from the 6th floor with our 8 year old daughter which was a bit dangerous and my husband has had 2 strokes so it was bit of a struggle
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality accommodation in a great location. The ground and first floors are still under construction so from outside it looks like it is not open but inside it is excellent. There is a discounted parking scheme at Kings that is about 5 mins walk. 👌 Restaurants at Albert Dock
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Why bad mattresses in 2025?

Excellent location for docks and ACC, spotlessly clean, secure and excellent kitchenette... but truly awful mattresses. Woefully short of padding on the metal springs, so terribly uncomfortable. Mattresses need to be replaced with decent, properly padded Dreams or similar quality mattresses. Premier Inn solved the bad-mattress problem 20 years ago, so no excuse for other hotels to provide low quality mattresses now in 2025; that's the difference between a 2 star rating and a 5 star rating. Simple!
Stayed 3 nights in Apr 2025

8/10 Good

Shushil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dockside Beat Western is a nice property, that has all the amenities you’d require for a short stay. It has well-equipped rooms and the location is fantastic for Albert Dock and the amenities it offers. The man downside is that the room doesn’t have AC so it gets a little warm inside the rooms and leaving the window open isn’t really an option with the traffic noise. Besides that, overall a lovely stay.
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great apartment, fantastic location central to docks, venues and town. Good facilities in Kitchen and 2 bathrooms, bed could have been more comfortable though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bennet

Stayed 1 night in Apr 2025

10/10 Excellent

lisa

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Definitely worth the money one of the best places we stayed in while travelling up the country
Stayed 1 night in Apr 2025

10/10 Excellent

My

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few nights. Really convenient for seeing Liverpool centre, Albert dock area. Easy to get buses at bus station a short walk away. Apart-hotel recently refurbished, clean, quiet, good value for extra space rather than hotel room for family (we had bedroom sofa bed). Slept well, shower was excellent.
Stayed 6 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool weekend away

Stayed 2 nights because we were going to see 2 shows at the Arena. It would be helpful if there was at least one USB point within the apartment for charging phones/ tablets etc.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gigi, eastlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a one night stay to see the footy fantastic staff
Stayed 1 night in Jan 2025

6/10 Okay

Alexandra

Travelled with family
Liked: Room comfort
It’s nothing much to look at on arrival outside the apartments, we got to our apartment and there was a smell as soon as you open the door like either Mold damp or pot which was strong, also there was a rip in the couch which I called down to the reception to let them know about it as I don’t want to be getting billed for something we didn’t do, the view was the best thing but a bit disappointing few little things. The good thing was there was no noise through the night you couldn’t hear anyone next door or above us which was great and the bed was so comfy had a lovely sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will happily visit again
Stayed 1 night in Dec 2024

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Ethan

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all else just really friendly and helpful staff. The two bedroom apartment was good and served our needs for a 3 night stay well. The shower brilliant. A few little things could be improved like the mattress and ensuing tea towels and toaster in room but this does not detract from the excellent overall experience.
Stayed 3 nights in Mar 2025