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Aparthotel

Duke Street Townhouse by EPIC

3.0 star property

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Photo gallery for Duke Street Townhouse by EPIC

Blackout curtains, soundproofing, iron/ironing board, free WiFi
Blackout curtains, soundproofing, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels
Flat-screen TV
Flat-screen TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
Duke Street, 153, Liverpool, England, L1 4JR
  • Place, Concert Square
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Place, Royal Albert Dock
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪22 min drive‬

Room options

View all photos for Deluxe Apartment

Shower, free toiletries, hair dryer, towels

Deluxe Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Design Apartment

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Design Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Apartment

Flat-screen TV

Family Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

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About this property

Duke Street Townhouse by EPIC

This smoke-free aparthotel features express check-out and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as an electric kettle and a dining table, and other amenities include free WiFi and a flat-screen TV. Housekeeping is available on request.
Duke Street Townhouse by EPIC offers 20 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

During your stay at Duke Street Townhouse by EPIC, you're just a quick walk from Liverpool ONE. You'll find features such as free WiFi in public areas. This comfortable aparthotel has 20 apartments over 4 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free WiFi
  • Amenities include a lift
  • Within a 15-minute walk of Liverpool ONE and Royal Albert Dock
As a guest of Duke Street Townhouse by EPIC, you'll find express check-out and a lift. Public spaces have free WiFi.

This 3-star Liverpool aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for GBP 25 per day; reservations required; discounts available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board

Location highlights

  • In the city centre
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 20 units
  • 4 floors
  • Georgian architecture
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day (1260 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: GBP 20 per day
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Duke St Townhouse
Epic Duke Street Liverpool
EPIC Duke Street Townhouse Liverpool
EPIC Duke Street Townhouse Aparthotel
EPIC Duke Street Townhouse Aparthotel Liverpool

Duke Street Townhouse by EPIC Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 83 reviews
Rating 8 - Good. 30 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 8 out of 83 reviews

8.0/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nora

Stayed 3 nights in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, amenities
Room was clean and big enough nice stay
Stayed 2 nights in Dec 2025

8/10 Good

Keith

Travelled with group
Liked: Cleanliness
Room was excellent condition, really spacious but heating wasn’t working. They offered to have it looked at but as we were only staying one night and were out for most of the evening we declined the offer.
Stayed 1 night in Dec 2025

6/10 Okay

Rosaria

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great location, walking distance to Liverpool one, restaurants, coffee shops, bakery and the dock. The area is busy and can get loud at night. The carpets were stained, the way the property is shown on the website is different than when you get in there. The rooms are separated from the kitchen area by doors that hinge closed. So we used the kitchen chairs to keep the doors propped open so it felt like an actual open apartment. When contacting the property management staff member the first couple of times, the initial response was quick however after that they didn't respond at all. I sent pictures of the stained carpets and the stained couch etc. With no response. Maybe their other units were cleaner. There are also no hooks to hang your towels in either bathroom and no outlets in the bathrooms to plug in any essentials. So hair drying was a challenge. Some upkeep there is definitely required.
Stayed 3 nights in Dec 2025

6/10 Okay

Paula

Business traveller, Travelled with group
Liked: Cleanliness
It was clean and a lovely set up but the heating didn’t work so it was very cold
Stayed 1 night in Dec 2025

6/10 Okay

Lauren

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room is great condition - spacious and big for everything we needed. Good location for shopping and easily accessible with lockboxes etc. In the room you can hear every single noise from outside in the corridor so not ideal if you want a good nights sleep as other guests are very rowdy - they assume because there is no staff on site they can be as loud as they want. Very noisy and difficult to fall asleep.
Stayed 3 nights in Nov 2025

6/10 Okay

Jon

Room needs a lick of paint. Bit noisy with kids running around above. Pillows old and lumpy. Bed mattress needs replacing and sofa bed also lumpy and too well used. Sorry
Stayed 4 nights in Oct 2025

2/10 Terrible

Bryn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you want a crash pad for the night then okay otherwise this place is overpriced. Rooms feel dingy. Stains on the sofa. Facilities tired and faulty - our tv was broken. Customer service is lousy. No one available on site and the phone contact number is not staffed over the weekend. It just rings out. Don’t know what you would do if you encountered issues with the door codes to access the property? I raised the tv fault via their online contact but we didn’t receive any response until after we’d departed. They won’t acknowledge this was a problem for us. Correspondence has since been ponderous and frustrating. A very disappointing stay and very poor customer experience. This place is far from ‘ EPIC ‘
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness
Great location, unclear location details for arrival.
Stayed 1 night in Oct 2025

6/10 Okay

Chris

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Dean

Disliked: Room comfort

Not great.

I pre-checked via the website they sent and paid an extra fee to check in an hour early. But the door code never worked until 3 p.m., which meant I sat outside for an hour. No one answered the number listed. Be warned: This is an unstaffed “apartment”, not even close to a hotel, which may be deceiving. The apartment itself is average at best. A lot of odd features.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Macaulay

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Morgan

Travelled with group
Liked: Cleanliness, room comfort
The actual hotel is lovely, exactly like the pictures, smooth check in ect, the only problem is that if your on a higher floor the person underneath must seem to think that walking is an inconvenience and worth a noise complaint. Sadly in my case I had very awlward guest staying underneath which painted us out to be bad stayers, we stayed mindful of them but every minor noise made by walking on the floor seemed to be a problem, which we couldn’t control as the sound of floorboards is the sound of floorboards, especially when this is an apartment which means it’s sleeps a group not just one or two people. As I know it will end up working out it favour of the person making a complaint as always. But unfortunately if your planning on walking round at ant point in your night it’s clearly a problem
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Travelled with group
Disliked: Cleanliness, room comfort
Location is great. Cleanliness left a lot to be desired. Cutlery and plates etc weren’t particularly clean. No hand soap. Needed to ask for new door codes three times over our three night stay. Not the best.
Stayed 3 nights in May 2025

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Not enough cups 3 staying only 2 cups,room key did

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sanjay

Business traveller
Liked: Amenities, property conditions & facilities
Nice central location with good facilities
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, room comfort

Spacious

Stayed a few times in different epic hotels this time it was duke street townhouse the room was big lots of space , beds were comfy only one complaint it was far too hot even with the windows open not sure if air con was working ,myself and my husband had headaches in the morning from the heat apart from that it was a fab place too stay
Stayed 1 night in Apr 2025

10/10 Excellent

Arshia

Liked: Cleanliness, amenities, property conditions & facilities
very convenient, excellent location and property was maintained well
Stayed 1 night in Apr 2025

8/10 Good

Gemma, bolton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment very clean all you could need for a home from home stay the only thing I would suggest is to have more mirrors as there was 2 bedrooms and only 1 mirror in the small bedroom and 1 in the bathroom which was very hard for 5 women to get ready when 1 was in the bathroom we had 1 mirror to use.
Stayed 1 night in Apr 2025

8/10 Good

ciaran

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Room comfort
Stayed 1 night in Mar 2025