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White Star Line Hotel

2.0 star property

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Photo gallery for White Star Line Hotel

Restaurant
Restaurant
A luxurious hotel room with a large bed, a dining area, and ornate chandeliers.
A hotel room with a large bed, a black leather armchair, a chandelier, a wardrobe, and a bathroom door.
A historic building with a distinctive striped facade, multiple balconies, and large windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
30 James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Club Room

Club Room | In-room safe, desk, iron/ironing board, free WiFi

Club Room

  • 93 sq m
  • Sleeps 20
  • 10 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Basic Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Classic Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, City View

A luxurious bedroom with a large bed, a chandelier, a dark upholstered headboard, a gold-framed mirror, and a framed picture on the wall.

Superior Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, City View

Superior Double Room, City View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, desk, iron/ironing board, free WiFi

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room | In-room safe, desk, iron/ironing board, free WiFi

Family Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Business Double Room

A hotel room with a large bed, a smaller bed, a desk, a chair, a mirror, and a chandelier.

Business Double Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Grand Double Room, City View

Grand Double Room, City View | In-room safe, desk, iron/ironing board, free WiFi

Grand Double Room, City View

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Presidential Double Room, City View

Presidential Double Room, City View | In-room safe, desk, iron/ironing board, free WiFi

Presidential Double Room, City View

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

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Reception
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  • Housekeeping
  • 24/7 front desk
3.1 out of 5, 194 reviews
The price is €35
includes taxes & fees
21 Jul - 22 Jul
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About this property

White Star Line Hotel

A bar/lounge, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Housekeeping is available on request.
White Star Line Hotel offers 64 accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). A nightly turndown service is provided and housekeeping is offered on request.
During your stay at White Star Line Hotel, you're just a quick walk from Liverpool ONE. You'll find features such as free WiFi in public areas, plus a bar and concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Liverpool ONE and 5 minutes on foot from Liverpool Pier Head Ferry Terminal
As a guest of White Star Line Hotel, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This Liverpool hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (48 centimetre high)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

White Star Line Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 7 out of 44 reviews
Rating 2 - Terrible. 5 out of 44 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay and really good value. Fantastic location. Very friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
What an absolutely lovely hotel. Room was everything you would want, clean, plenty of space, jacuzzi bath, nice wee kitchen area, comfy, couldn't have asked for more, would definitely return.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
Beautiful hotel very central, large room , lovely rooftop bar with great views of the city
View from the rooftop bar
Spacious room
Large bathroom
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bradley

Great reception staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spot on for a family of 5, ideal being all together and not needing two rooms. The rooms don’t blow you away but are clean which makes a big difference. It’s close to all amenities.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities
Room clean, but could do with updating. Stayed for one night, was ok for what we needed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious with great decor and very clean throughout
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities
We have stayed here before making because of the hot tub in the room. The hotel does def need some updating, the decor is a bit shabby but the room was clean and bed was comfy so all good
Stayed 1 night in Jan 2026
Verified

8/10 Good

courtney

Liked: Staff & service, amenities
Such great value for money - lovely staff - amazing location -Fantastic room -great atmosphere Just overall abit dated, very old building but we would 100% stay here again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
The staff were great. Hotel is a very old building but very clean and beautifully comfortable. Our room was fabulous with two beds, settee and a small kitchen
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All excellent, room, staff etc but main reason for staying was hot tub and this didn't work
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay in a large warm clean room with a comfortablebed. Bath was super. Good breakfast. With one exception staff at least looked at you when serving you and wnt out of their way to help. It is different and has a character of its own different to chain hotels. I look forward to staying again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room. Comfortable bed. A return visit after being happy first time. Price was very reasonable too. Would benefit from a refurb but that would inevitability increase prices and dont lose its quirks which make it different from the major chains.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
My room was great. Just for me. 2 double beds. Sofa. Kitchen with tea coffee facilities and a large bath/jacuzzi.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the service it was very good and clean the room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was brilliant . Check in quick and easy andd team friendly and welcoming. Room was massive 2 sofas , massive bth and a kithen area . The only problem i had was that was only in for 2 nights with work so didnt get to enjoy it as mush as would of liked . Will be back and will.be stopping again.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated, in need of a good cleaning, bed uncomfortable, expensive parking
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Ashley

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Bar lady was lovely, room was so so as not a city view as I see the city and also first room I was sent to wasn’t , receptionist didn’t really acknowledge us this morning just asked very abruptly room number, I paid a £100 deposit still not returned, no towels
Stayed 1 night in Mar 2026
Verified

6/10 Okay

BERNARD

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms could do with freshen up . Broken fixtures . Blocked drains etc…
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities
Jacuzzi bath didn’t work
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Michelle

Disliked: Staff & service
I didn't stay. On booking I received a long list of conditions/ requirements that I'd never been asked on a pre booked stay before/ warned about. I couldn't get any answers/ clarification about late check in, only charges for early. And lots of detail about no extra guests/ room parties/ damage deposits. It didn't sound like a place I wanted to be.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Barry

Disliked: Amenities, property conditions & facilities
One of the two double beds was awful, old springs and very uncomfortable. Woken up at 3 and 4 in the morning by adjoining rooms - drunken guests shouting and banging doors. The bathroom was very old, extractor and cabinet light not working. All looked very tired - definitely wouldn’t stay there again.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Karl

Liked: Amenities
Check in could have been quicker and a 4 pm checkin is late but the main disapointment was the standard of the room it was big with 2 double beds with poor quality uncomfortable matresses, the tv on the wall was no where near strait and would only pickup bbc tv and radio.There was a jacuzzi which didn't have a plug generally the room felt tired
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

christopher

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2026