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The Hand Hotel Llangollen by Compass Hospitality

3.5 star property

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Photo gallery for The Hand Hotel Llangollen by Compass Hospitality

Double Room | View from room
Daily full breakfast (GBP 12 per person)
Terrace/patio
Family Room | View from room
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Bridge Street, Llangollen, Wales, LL20 8PL
  • Place, Pontcysyllte Aquaduct
    ‪3 min walk‬
  • Place, Llangollen Bridge
    ‪3 min walk‬
  • Place, Llangollen Canal Trail
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪71 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, bed sheets

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • River view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, bed sheets

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room

Desk, iron/ironing board, bed sheets

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, bed sheets

Triple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About this property

The Hand Hotel Llangollen by Compass Hospitality

A restaurant, 2 bars/lounges and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services.
The Hand Hotel Llangollen by Compass Hospitality offers 58 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at The Hand Hotel Llangollen by Compass Hospitality gets high marks from our customers. During your stay, you're just a quick walk from Llangollen Bridge. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Llangollen Bridge and Llangollen Town Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at The Hand Hotel Llangollen by Compass Hospitality. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Llangollen hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
The Hand Hotel Llangollen by Compass Hospitality has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • 2 bars/lounges
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Self-parking fee: GBP 8 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 779211508
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 4198778
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hand Hotel Llangollen
Hand Hotel
Hand Llangollen
The Hand Hotel Llangollen
The Hand Hotel Hotel
The Hand Hotel Llangollen
The Hand Hotel Hotel Llangollen

The Hand Hotel Llangollen by Compass Hospitality Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 308 reviews
Rating 8 - Good. 124 out of 308 reviews
Rating 6 - Okay. 54 out of 308 reviews
Rating 4 - Poor. 9 out of 308 reviews
Rating 2 - Terrible. 7 out of 308 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very clean. Staff helpful and nice areas downstairs.
Stayed 1 night in Nov 2025

6/10 Okay

Peter

Characterful old hotel , a bit tired but friendly Wi-Fi and television signal rather poor Hot water , towels plentiful
Stayed 4 nights in Nov 2025

8/10 Good

Si

Liked: Cleanliness, staff & service, amenities
Good parking spacious room great location
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness
lovely fires downstairs made for comfortable evening . Room clean and also warm, friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Ildiko

Stayed 1 night in Nov 2025

6/10 Okay

Lindsay

Liked: Staff & service
The staff were very friendly and helpful. The hotel is a little dated and a public house hotel. If you stay on a Saturday night check for live music in the bar.
Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant room and lovely old hotel. Staff were very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked a lift to the upper floors.
Stayed 1 night in Oct 2025

8/10 Good

Glyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night, clean, easy access to town, friendly helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Louis

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very greasy and could have been better. Need to purchase a new toaster as it takes FAR to long and doesn't toast very well.
Stayed 2 nights in Sep 2025

8/10 Good

ROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosey Rice

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Full of character and great location. Staff were friendly and it was very dog friendly
Stayed 2 nights in Sep 2025

6/10 Okay

Neil, Hemel Hempstead

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was adequate for a single night's stay but I would have regretted making the booking if we were staying for an extended period. The room was very tired and the fittings in the ensuite were falling apart. The room and ensuite (and probably public areas) appeared clean but the fact that it had not been redecorated in many many years and the ensuite walls were peppered with holes with rawlpugs still visible and fixtures that wobbled and hung means that unless the property is known to have been refurbished we will not be returning.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Liked: Staff & service
First of all I would like to say that the breakfast was absolutely wonderful, I think the staff were very nice apart from one member of staff who obviously had a evening off before work next day because I recognize him . I went to the bar waiting to be served but he came back from wherever thought I was rude by standing in this place I could tell this from his reaction on his face I moved to the other side of a bar I think he works early morning exception area , just felt uncomfortable . But on a lighter note the other staff was absolutely wonderful very clean Hotel very nice what let it down was bedroom number2, very very small very claustrophobic so that is why I've only given a few stars would I stay here again probably No
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel in prime location

Check in quick and simple, room was large clean and comfortable. TV missing a few freeview channels, but thats the only issue.
Stayed 1 night in Aug 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice but short of staff.

Everything was brillant. Our only complaint was the hotel was very short staffed. Ie got a room for my daughter and her partner which was a really nice one. Only fault there was no bed clothes and toiletries. Luckily there was another one available. The staff were brilliant. But sadly short on numbers.
Stayed 2 nights in Aug 2025

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location but the hotel needs an upgrade. Beds and pillows are very uncomfortable and the lack of air conditioning left us sweltering until morning. Love the history of the hotel but it seems understaffed and is quite dated. Breakfast is a bonus!
Stayed 1 night in Aug 2025

6/10 Okay

Jul

Travelled with partner
Bit tied needs an update.
Stayed 1 night in Aug 2025

6/10 Okay

dennis

Travelled with partner
Liked: Cleanliness, staff & service
Staff very friendly however not enough to cope with breakfast . Would have liked freshly cut fruit to go with the yoghurt and tea pots for the tea. Parking could be an issue. Overall a pleasant stay.
Stayed 3 nights in Aug 2025