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One&Only Mandarina

5.0 star property
VIP Access

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Photo gallery for One&Only Mandarina

5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
5 Bedroom Private Home 3 | View from room
5 Bedroom Private Home 16 | Room amenity
Exterior
7 Bedroom Private Home 14 | Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service

Explore the area

Map
Riviera Nayarit, Nuevo Vallarta, Lo de Marcos, NAY, 63779
  • Lo de Marcos Plaza
    ‪9 min drive‬
  • Lo de Marcos Beach
    ‪10 min drive‬
  • San Pancho Nayarit Market
    ‪20 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 5 Bedroom Private Home 16

5 Bedroom Private Home 16 | Premium bedding, memory-foam beds, minibar, in-room safe

5 Bedroom Private Home 16

  • 985 sq m
  • Ocean view
  • Sleeps 16
  • 2 King Beds and 6 Queen Beds

View all photos for 5 Bedroom Private Home 12

5 Bedroom Private Home 12 | Premium bedding, memory-foam beds, minibar, in-room safe

5 Bedroom Private Home 12

  • 708 sq m
  • Ocean view
  • Sleeps 14
  • 3 King Beds and 4 Queen Beds

View all photos for 4 Bedroom Private Home 13

4 Bedroom Private Home 13 | Premium bedding, memory-foam beds, minibar, in-room safe

4 Bedroom Private Home 13

  • 708 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Panoramic Room (Ocean Cliff)

Panoramic Room (Ocean Cliff) | Pool | 5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Panoramic Room (Ocean Cliff)

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 5 Bedroom Private Home 3

5 Bedroom Private Home 3 | Premium bedding, memory-foam beds, minibar, in-room safe

5 Bedroom Private Home 3

  • 985 sq m
  • Ocean view
  • Sleeps 14
  • 4 Queen Beds and 3 King Beds

View all photos for Panoramic Tree House (Ocean)

Premium bedding, memory-foam beds, minibar, in-room safe

Panoramic Tree House (Ocean)

10.0 out of 10
Exceptional
(2 reviews)
  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 8 Bedroom Private Home 1

Premium bedding, memory-foam beds, minibar, in-room safe

8 Bedroom Private Home 1

  • 708 sq m
  • Ocean view
  • Sleeps 24
  • 4 King Beds and 8 Queen Beds

View all photos for 7 Bedroom Private Home 14

7 Bedroom Private Home 14 | Premium bedding, memory-foam beds, minibar, in-room safe

7 Bedroom Private Home 14

  • 985 sq m
  • Ocean view
  • Sleeps 16
  • 2 Queen Beds and 6 King Beds

View all photos for Premier Panoramic Ocean Cliff Villa

Garden view

Premier Panoramic Ocean Cliff Villa

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premier Panoramic Ocean Treehouse

Beach/ocean view

Premier Panoramic Ocean Treehouse

  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa (One)

Villa (One) | Room amenity

Villa (One)

  • 1747 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa (Cumaru)

Villa (Cumaru) | View from room

Villa (Cumaru)

  • 217 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 8 Bedroom Private Home 53

8 Bedroom Private Home 53 | Premium bedding, memory-foam beds, minibar, in-room safe

8 Bedroom Private Home 53

  • Ocean view
  • Sleeps 24
  • 4 King Beds, 6 Queen Beds and 2 Single Beds

View all photos for Villa, 2 Bedrooms, Ocean View (Banderas)

5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Villa, 2 Bedrooms, Ocean View (Banderas)

10.0 out of 10
Exceptional
(1 review)
  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa, Ocean View (Banderas King)

5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Villa, Ocean View (Banderas King)

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 5 Bedroom Private Home 32

5 Bedroom Private Home 32 | Premium bedding, memory-foam beds, minibar, in-room safe

5 Bedroom Private Home 32

  • Ocean view
  • Sleeps 14
  • 2 Double Beds and 3 King Beds

View all photos for 4 Bedroom Private Home 1

Premium bedding, memory-foam beds, minibar, in-room safe

4 Bedroom Private Home 1

  • Ocean view
  • Sleeps 16
  • 2 King Beds and 8 Queen Beds

View all photos for 5 Bedroom Private Home 28

5 Bedroom Private Home 28 | Premium bedding, memory-foam beds, minibar, in-room safe

5 Bedroom Private Home 28

  • Ocean view
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for 10 Bedroom Private Home 2

10 Bedroom Private Home 2 | Premium bedding, memory-foam beds, minibar, in-room safe

10 Bedroom Private Home 2

  • Ocean view
  • Sleeps 28
  • 6 King Beds and 4 Queen Beds

View all photos for 5 Bedroom Private Home 34

5 Bedroom Private Home 34 | Premium bedding, memory-foam beds, minibar, in-room safe

5 Bedroom Private Home 34

  • Ocean view
  • Sleeps 14
  • 4 Queen Beds and 3 King Beds

View all photos for 6 Bedroom Private Home 33

6 Bedroom Private Home 33 | Premium bedding, memory-foam beds, minibar, in-room safe

6 Bedroom Private Home 33

  • Ocean view
  • Sleeps 16
  • 4 King Beds and 4 Queen Beds

View all photos for 6 Bedroom Private Home 2

View from room

6 Bedroom Private Home 2

  • Ocean view
  • Sleeps 16
  • 4 King Beds and 4 Queen Beds

View all photos for 4 Bedroom Private Home 2

Premium bedding, memory-foam beds, minibar, in-room safe

4 Bedroom Private Home 2

  • Ocean view
  • Sleeps 12
  • 4 Queen Beds and 2 King Beds

View all photos for Villa (Banderas King)

Premium bedding, memory-foam beds, minibar, in-room safe

Villa (Banderas King)

  • 210 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms (Banderas)

Premium bedding, memory-foam beds, minibar, in-room safe

Villa, 2 Bedrooms (Banderas)

10.0 out of 10
Exceptional
(1 review)
  • 210 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa (Jaguar)

Villa (Jaguar) | Room amenity

Villa (Jaguar)

  • 269 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds

View all photos for Villa (Tortuga)

Villa (Tortuga) | Premium bedding, memory-foam beds, minibar, in-room safe

Villa (Tortuga)

  • 264 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Villa (Pacífico)

Villa (Pacífico) | Room amenity

Villa (Pacífico)

  • 342 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Tree House

View from room

Tree House

10.0 out of 10
Exceptional
(2 reviews)
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Cliff)

Garden view

Villa (Cliff)

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Tree House (Ocean)

Premium bedding, memory-foam beds, minibar, in-room safe

Tree House (Ocean)

10.0 out of 10
Exceptional
(5 reviews)
  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Ocean Cliff)

Premium bedding, memory-foam beds, minibar, in-room safe

Villa (Ocean Cliff)

9.4 out of 10
Exceptional
(3 reviews)
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About this property

One&Only Mandarina

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays on One&Only Mandarina's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
One&Only Mandarina offers 105 air-conditioned accommodations with private pools and private plunge pools. Rooms open to balconies. This individually furnished accommodation includes dining tables. Memory foam beds feature premium bedding. 42-inch Smart televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Lo de Marcos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include iPod docking stations and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a steam room and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

One&Only Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at One&Only Mandarina. During your stay, you'll be close to Campo de Ensueno Golf Course. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy Mediterranean cuisine with ocean views at Alma Restaurant, one of the property's 3 restaurants
  • Take a swim in the 5 outdoor pools
  • Indulge with Thai massages, body scrubs or mud baths at One&Only Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • 9 minutes by car from Campo de Ensueno Golf Course and 12 minutes from Lo de Marcos Beach
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At One&Only Mandarina, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a children's pool, a steam room and a fitness centre. Free valet parking is available.

This 5-star Lo de Marcos hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 11:30 AM.
Alma Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Carao Restaurant – This poolside restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Tree Top Bar – This cocktail bar overlooks the ocean. Open daily.
Jetty Beach Ckub – On-site restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
One&Only Mandarina is listed in the 2021 Condé Nast Traveller Hot List.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Alma Restaurant
  • Carao Restaurant
  • Jetty Beach Ckub
  • Tree Top Bar

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Children's club
  • Children's pool
  • Ecotours
  • Fishing
  • Free beach club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Inflatable boat
  • Kayaking
  • Motor boating
  • Mountain biking
  • Parasailing
  • Pedal boat
  • Personal motorised watercraft
  • Playground
  • Rafting
  • Ropes course
  • Sailing
  • Scuba diving
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Windsurfing
  • Yoga classes
  • Ziplining

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Dining table
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Private plunge pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • IPod dock
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

One and Only Mandarina
One & Only Mandarina
One& Only Mandarina
One&Only Mandarina Hotel
One&Only Mandarina Lo de Marcos
One&Only Mandarina Hotel Lo de Marcos
Oneandonly Mandarina

One&Only Mandarina Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 125 out of 148 reviews
Rating 8 - Good. 13 out of 148 reviews
Rating 6 - Okay. 5 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 3 out of 148 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 4 nights in Mar 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible experience. I can’t wait to go back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and super welcoming with us.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amosshwa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was absolutely amazing! Highly recommend visiting ! The staff were incredible, the communication was top tier. Transportation throughout the whole property was easy and certainly convenient. They also provided me a pregnancy pillow which made sleeping and lounging around in the bed and day bed so comfortable for me. I thought that gesture was very helpful. The importance to catering to our needs was the top of their list! We will certainly be coming back!
Stayed 4 nights in Dec 2024

10/10 Excellent

walter

Stayed 5 nights in Nov 2024

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best. Great property, great staff. This is a great option to have a wonderful days of spa and don't leave the hotel for any reason. You have everything you need. Amazing views!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing property we have ever stayed at.
Stayed 3 nights in Nov 2024

10/10 Excellent

Noah, Scarsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Debbie

Stayed 3 nights in Jul 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best properties I've been to. This reminds me to Capella Ubud in Bali and since I live in Miami, O&O Mandarina would be a great option for a come back. The views, jungle, beach, food, treehouse room and amenities are unlike any other in the American continent. However, pre-stay communication via email to plan an itinerary and service at Alma restaurant (where you normally have breakfast) left a lot to be desired for a property of this level.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

JeanPaola

Stayed 4 nights in May 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelencia en todo
Stayed 2 nights in May 2024

10/10 Excellent

Jerry B, Pomonca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely breathtaking, the best I've ever experienced. It's expansive, requiring buggy rides from point to point, but the convenience of communicating with staff via WhatsApp makes navigation seamless. The responses are prompt, enhancing the overall ease of getting around the property. Plus, the food options are simply outstanding.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dragan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Michael, Miami

Disliked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Isamar

Stayed 3 nights in Feb 2024

10/10 Excellent

Shibu

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property with excellent service. The beauty of the hotel is unparalleled to anything in North America given that natural habitat it’s located in. Our host Jorge and Javier took excellent care of us. Unforgettable 2 dishes- the sea urchin risotto with abalone at the pop up Singapore restaurant and the simple but divine spaghetti pomodoro with charred shrimp at the Italian restaurant should be a must. These two dishes really speaks to your soul if you are a food lover. The vegetable from their garden pizza is also well done. The quality of this pizza and pasta is world class. The spa is top notch. Will be back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super private and friendly staff who went above and beyond during our stay! Love every restaurant we visited! 5 stars all the way!!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024