6/10 Okay
Jenny M.
3 Jul 2025
Hocking Hills Getaway
We were in town for a wedding and decided to make a weekend out of it. The place was clean and stylish. However the keypad stopped working consistently. It took several phone calls to get it working. I called the inn they asked us to see if the restaurant could help us, they told us they had nothing to do with the place. When I was talking to the inn she said the owner watched our kids use it so it was fine. We got locked out another time and the cleaning lady took a video of it not working and sent it to them. Only then would they come and replace the keypad. So lots of unnecessary stress for an expensive stay. The other thing is the stairs were the loudest I have heard! If anyone was sleeping and someone went downstairs to the restroom they would surely be woke up, and that did happen a couple times.So cute enough stay and I like the concept of being on the golf course (My husband and son did golf while we were there). But the communication wasn’t good and it was very stressful not being able to get in our room. Shout out to the cleaning lady as she was the only one who was there and advocated for us.
Jenny M.
Stayed 2 nights in Jun 2025