Hampton by Hilton London City

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Dates

October 2025

November 2025

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
24/7 front desk

Explore the area

12-20 Osborn Street, London, England, E1 6TE

Place, Tower of London
‪12 min walk‬
Place, Tower Bridge
‪18 min walk‬
Place, London Bridge
‪4 min drive‬
Airport, London (LHR-Heathrow)
‪43 min drive‬

Room options

Room, 2 Single Beds

Wonderful

Sleeps 2
2 Single Beds

Room, 1 Queen Bed with Sofa bed

Wonderful

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed

Exceptional

Sleeps 4
1 Queen Bed

Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Room, 1 Queen Bed

Sleeps 4
1 Queen Bed

Room, 1 Queen Bed

Wonderful

Sleeps 2
1 Queen Bed

Room, 1 King Bed

Excellent

Sleeps 2
1 King Bed

Family Queen Room

Sleeps 4

Room with Two Queen Beds

Sleeps 4

King Room

Sleeps 2

Queen Room

Sleeps 2

Twin Room

Sleeps 2

Queen Room-Accessible

Sleeps 2

Queen Room with Sofa Bed

Sleeps 3

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

12 Oct - 13 Oct

About this property

Hampton by Hilton London City

Eco-certified hotel with free breakfast and 24-hour fitness centre

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, dry cleaning and a 24-hour front desk.

Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free on-the-go breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include a front desk safe, multilingual staff and a lift
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the location
Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

On-site venue – restaurant.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli

Things to do

24-hour gym

Family friendly

In-room cot
In-room refrigerator
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to lift

1 building
6 floors
Built in 1997
Fireplace in lobby
Renovated entire property - May 2023
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch TV with digital channels

Food and drink

Electric kettle
Refrigerator
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London

Hampton by Hilton London City Hotel

Hampton by Hilton London City London

Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Okay

Maria del

Travelled with family

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was good

Stayed 4 nights in Aug 2025

10/10 Excellent

Ann-Marie

26 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good location for Tower of Lo

Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Travelled with family

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was very clean, the staff were extremely friendly and the morning breakfast that is included in your stay is the best I’ve ever had anywhere. The hotel location is very convenient as it is located near the Aldgate East and the White Chapel underground stations. The White Chapel area is not the best from a feeling of safety but we had no incidents. This is an affordable 4 star hotel and we would definitely book here again.

Stayed 11 nights in Jun 2025

8/10 Good

Karen

Travelled with group

23 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love the vibes, cleanliness and the room is so spacious. The only thing I hope that they will consider is a complimentary bottled water for every night you will stay not just on the first day and I hope there are free movies to watch to keep guest entertained in their room.

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family

23 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Martha

20 Jun 2025

Liked: Staff & service

Stayed 2 nights in Jun 2025

6/10 Okay

Shikhar

9 Jun 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Ewurama

Travelled with group

9 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Wai Sum

9 Jun 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, quiet room, check-in by friendly staff and received welcoming messages from Parth and Roham. Everything was great on the first day but the housekeepers ruined it on the next day. Two cleaners consistently knocked on my door before 9am then woke me up. Can’t hear whey said so I opened the door a bit, one the cleaners pointed at her watch. I believed they want to clean the room. I only stay one night and the check-out time is 11am. I feel like they were pushing me to leave the room.

Stayed 1 night in Jun 2025

8/10 Good

Jamie

9 Jun 2025

Liked: Staff & service, room comfort

Good but basic

Very pretty yet basic room! Some marks on wall but other than that very presentable.

Stayed 2 nights in Jun 2025

10/10 Excellent

lesley

Travelled with family, Travelled with group

8 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very good services and very helpfull. staff ashaa and dhawal are very nice and helpfull, they are very kind person. we enjoy the stay. thankyou.

Stayed 1 night in Jun 2025

4/10 Poor

Gary

Business traveller

8 Jun 2025

Disliked: Amenities

Basement room. No phone signal and no internet connection. Expensive for such a budget level offer

Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

8 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 2 nights in Jun 2025

10/10 Excellent

Suzanne

Travelled with group

7 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel everything you need with lovely rooms very clean nice breakfast and every member of staff we spoke to always had a smile.

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

7 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family

31 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

really good service specially Junaid who brought us breakfast earlier than scheduled time as we had to leave

Stayed 3 nights in May 2025

10/10 Excellent

Langly

Travelled with family

29 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morning desk lady was very courteous. Able to speak English

Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Travelled with family

27 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff is so friendly and willing to resolve any requirement. The room was amazing, clean and it had everything needed. The breakfast had variety of food. We definitely would come back.

Stayed 4 nights in May 2025

10/10 Excellent

Buddy

Travelled with family, Travelled with group

26 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property itself is in good condition. Very quiet rooms. Staff very friendly and accommodating. Hot breakfast is outstanding! The area around the hotel LOOKS kind of sketchy. Graffiti and litter around the area. However, I had absolutely no problems with anybody around there. Not nearly as bad as I first expected just seeing the area. We felt very secure in the hotel. You need your room key to enter the hotel and to get through locked doors inside, and used your room key to use the elevator. My wife and I walked all around the area and no problems at all. Looks can be deceiving! I would definitely stay there again now that I saw there was really nothing to worry about.

Stayed 4 nights in May 2025

6/10 Okay

Neil

26 May 2025

Stayed 1 night in May 2025

8/10 Good

Russell

25 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Ian, Hastings

Travelled with group

24 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

There was nothing to complain. Spacious, clean and comfortable. All the comforts of home.

Stayed 1 night in May 2025

10/10 Excellent

Michael

24 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Really good value , breakfast choice really good Spotlessly clean & staff friendly Good location close to Brick lane with amazing choice of places to eat

Stayed 1 night in May 2025