Hampton by Hilton London City

4.0 star property

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Photo gallery for Hampton by Hilton London City

Front of property
Reception
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Tower of London
    ‪12 min walk‬
  • Tower Bridge
    ‪18 min walk‬
  • London Bridge
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hampton by Hilton London City

Eco-certified hotel with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, dry cleaning and a 24-hour front desk.
Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – restaurant.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1005 reviews
Rating 8 - Good. 358 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ian

Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Camilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. But the beds could be better.
Stayed 2 nights in Feb 2025

10/10 Excellent

E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Right next to brick lane. Easy access to transport. Many different breakfast options. Only negative was the lighting near a mirror for doing make up.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luke

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Excellent Hotel

Stayed here with my wife and 10 year old son. The location is incredible with great access to Brick Lane, Spitalfields, Liverpool St etc. Service was top notch. Everyone we spoke to had a smile on their faces. The team couldn’t do enough to help. Flawless service. The room was small but clean and fresh. Breakfast was a real surprise. The number of options available was amazing. Fresh waffles, cooked breakfast options, fresh fruit etc. We’ll definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Pleasant and welcoming staff. Hotel facilities good. Decent breakfast options. Room and public areas spotlessly clean and well decorated.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stacey

Stayed 1 night in Feb 2025

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rakesh was so kind to put my ice bags in the freezer overnight each evening, as I needed them to keep ny insulin pens cold during the day. He was so very accommodating as was Rohen. The breakfast was very good and the room so comfortable and clean. I would definitely recommend this hotel to friends and family.
Stayed 5 nights in Feb 2025

10/10 Excellent

Beverley

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the gym and a lovely comfortable room.
Stayed 1 night in Feb 2025

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Service great. Nice buffet breakfast. Close to Algate East tube station.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Perfect location for the activities we had planned. The hotel was clean and comfortable and we really enjoyed the breakfast, it had a wide range of different items. We would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Nusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

A great experience. We stayed in this hotel for the second time each time at least 3-4 nights. Each time we had a different room type and both were fantastic. We slept great as the beds are very spacious, comfortable, clean and fresh. The rooms are sound-proof, so you can’t hear any noise from any other rooms. The staff were so friendly. Dhaval and Rahul were helpful with all our issues. Very attentive, smiling, welcoming staff. I just wish they had a greater selection of vegetables for breakfast and perhaps some fried eggs (they only have the scrambled eggs option and I think they’re made from egg powder rather than fresh eggs). I also wish they kept the drinks machine all day so guests could re-fill their bottle with water or juice but if you ask, they refill the bottle with water. We also enjoyed teas and coffees that are in the room. The safe is also very handy and easy to use.
Stayed 4 nights in Feb 2025

10/10 Excellent

Riad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. The clinilenes is perfect. The staff are very kind.
Stayed 3 nights in Jan 2025

8/10 Good

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tish

Liked: Property conditions & facilities, room comfort

breakfast was cold both days and we arrived for at

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

6/10 Okay

Mohammed

Business traveller
Disliked: Staff & service

Ok hotel

This is an ok hotel. The reception seems very busy and confused but lots of staff on hand.
Stayed 2 nights in Jan 2025