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3.9 out of 5

"The staff were very friendly and helpful and made us feel very welcome. " More

By a verified traveller on Sun 27 Oct 2019

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
€299* Per night/room 19 May - 20 May

Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Canary Riverside Plaza Hotel ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Canary Riverside Plaza Hotel

Everyone (2) Couples (2) Family (3)
4 out of 5

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Reservations team

Dear Guest, Thank you for choosing Canary Riverside plaza for your stay. We look forward to welcome you soon.

5 out of 5
The staff were very friendly and helpful and made us feel very welcome.

Posted by on 27 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Reservations Team

Dear Guest, Thank you for taking the time to leave such a great rating. We are happy to see you have enjoyed your stay at Canary Riverside Plaza Hotel. We are looking forward to welcoming you soon back to our Hotel. With warm regards, Reservations Team

3 out of 5

Close to London city airport

After being stranded at London City Airport, I booked this hotel for 1 emergency night. Staff is very friendly, rooms are spatious, quality of the tv sugnal could be improved, minibar well equipped and a good hotel restaurant. My shower only had very warm to super hot - so no shower in the morning.

Posted by , from Zurich on 5 Mar 2018

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Comment from Hotel Management

6 Mar 2018 by Debora Izzi

Dear Martin, Thank you for your kind feedback. We are thrilled to know that you found our staff very friendly and our rooms quite spacious with a good selection of mini bar choice and also that you praised our Restaurant. On the other hand we are sorry to hear about your experience with our TV signal and the incident with the shower temperature. We will follow up with our Engineering department accordingly. We are looking forward to welcome you back soon. Sincerely Yours, Management Team

4 out of 5

good

Good hotel in London. Friendly and comfortable but a bit far from city centre. Nice SPA.

Posted by on 12 Aug 2015

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4 out of 5
Needs some refurbishment for this price !

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Hotel Management

Dear Mr. Plattner,Thank you for taking the time to provide your feedback. We are committed to continuously improving and your input is invaluable to us. We have passed your information to our Senior management team and hope to welcome you back in the near future.Kind regards,Hotel Team

2 out of 5
Das Hotel hatte vor langer Zeit vermutlich mal den 5Sterne Status. Der ist heute bei weitem nicht mehr gerechtfertigt. Die Infrastruktur ist alt und heruntergekommen. Das personal bemüht sich, sagt aber auch, dass sie vom management im Stich gelassen werden. Das war der Preis bei weitem nicht wert.

Posted by , from Benken SG on 14 Apr 2022

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5 out of 5
Friendly personnel and great advice of restaurants. Nice gym!

Posted by , from Finland on 7 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Reservations Team

Dear Mr. Lasse, Thank you for taking the time to review your recent stay at Canary Riverside Plaza Hotel. We are pleased to read you have enjoyed your stay. Thank you once again for the amazing rating and review and we are looking forward to welcoming you soon to our Hotel. Kind regards, Reservations Team

About the Canary Riverside Plaza Hotel

Location 46 Westferry Circus, London, England E14 8RS

Property Features

  • Deli
  • Childcare (surcharge)
  • Conference rooms
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Valet parking, extended parking, and RV/bus/truck parking available for a surcharge

Food & Drink

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Steam room in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Children under 16 may access the health club facilities and indoor pool Monday-Saturday 8:30-10:30 AM, and Sunday 9-11 AM. Children between 16-18 may access these facilities during all operating hours when accompanied by an adult.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Hotel Names

  • Canary Riverside Plaza Hotel London
  • Canary Riverside Plaza
  • Canary Riverside Plaza Hotel Hotel
  • Canary Riverside Plaza Hotel London
  • Canary Riverside Plaza Hotel Hotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.