Comfotel PRPL

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Where to?

Dates

July 2025

August 2025

Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping
Free WiFi

Explore the area

33 Shepherd's Bush Road, London, England, W6 7lu

Westfield London Shopping Centre
‪10 min walk‬
Kensington High Street
‪14 min walk‬
Hyde Park
‪7 min drive‬
London (LHR-Heathrow)
‪24 min drive‬

Room options

Single Room

Sleeps 1
1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Sleeps 2
2 Single Beds

Double Room, Ensuite

Sleeps 2
1 Double Bed

Quadruple Room

Sleeps 4
2 Double Beds

Family Room

Sleeps 5
2 Double Beds and 1 Single Bed

Triple Room

Sleeps 3
1 Double Bed and 1 Single Bed

Similar properties

Free WiFi
Business services
Housekeeping
Soundproof rooms

for 1 room

includes taxes & fees

30 Jul - 31 Jul

About this property

Comfotel PRPL

Hotel in London, near Kensington High Street

This smoke-free hotel features a front desk safe and free Wi-Fi in public areas.

Comfotel PRPL offers 19 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfotel PRPL. During your stay, you'll be within walking distance of Kensington High Street. Enjoy features like free WiFi in public areas.

Free WiFi
Services include luggage storage
Guests have great things to say about the helpful staff and the clean guestrooms
12 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street

Comfotel PRPL offers its guests a front desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Conveniences

Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Accessibility

No lift

Smoke-free property

Room amenities

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Heating (climate-controlled)
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)
This property doesn't offer after-hours check-in. The host will greet guests on arrival.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Comfotel Prpl Hotel London

Comfotel Prpl Hotel

Comfotel Prpl London

Comfotel Prpl Hotel

Comfotel Prpl London

Comfotel Prpl Hotel London

Comfotel PRPL Reviews

6.2

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Terrible

Rachel

Travelled with group

30 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

When we arrived at the hotel we had to cross the street and book in in another building. The hall ways were very cramped and would not be easily accessible for anyone with a suitcase. Our room was in the basement of the building. It was a very small twin room. There was damp in the room and bath room. It did not feel clean and you could visibly see dirty, dust and grime throughout the room and property. The shower still had hair from the previous guest in it and the doors didn’t close resulting in a very wet floor. The walls to the rooms were so thin you could hear everything from other rooms. The door to our room didn’t shut easily meaning we had to slam it shut, it wouldn’t close on its own. There were weird stains on the curtains and black marks on the bedding. The glass in the bathroom hadn’t been cleaned. Overall just felt very disgusting.

Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Travelled with family

28 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff are friendly, and the price is reasonable.

Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

21 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

Paul

Business traveller

16 Mar 2025

Liked: Cleanliness, staff & service

Very convenient

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, a little noisy comfortable stay!

The reception was in a separate building which wasn’t clearly signed. The room itself was very clean and well presented but need a lick of paint here and there. The shower has nowhere to put anything and no bath mat, anti slip protection or grab handle. There is a fridge which was handy. The traffic is very noisy so you won’t get a good sleep if you’re a light sleeper. Sainsbury’s is directly opposite and very handy for cafes and close to Goldhawk and shepards bush stations.

Stayed 2 nights in Mar 2025

6/10 Okay

Jhon

Business traveller

23 Feb 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

It's ok

Stayed 1 night in Jan 2025

2/10 Terrible

Fasil

Travelled with family

13 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff don’t care and pics in advert are wrong of room when u book. It’s a crap hotel and u can hear your neighbour snoring. The online advert when booking with Expedia is wrong as I booked a family room and the customer it showed was nice. When I got here the room was not the same. When I confronted the manager he began blaming others and silly excuses. I said I will take this up with Expedia and the hotel general manager and took the details

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Travelled with family and small children

5 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The bathroom shower had mold, dust all over the picture frames and light fixture. The wood framing holding the fridge was rotten. No elevator, being pregnant and with a toddler having to go up and down 4 flights of stairs was miserable. The whole building and room had a weird smell. The stairs rails are really flimsy and some areas you can see they had split and they did a very wonky repair that’s barely holding together.

Stayed 7 nights in Dec 2024

6/10 Okay

Daniel

Travelled with family

2 Jan 2025

Disliked: Cleanliness, amenities

This property DOES NOT have elevators and it has around 5 floors. A lot of work to go up the stairs with luggage. Cleanliness is not good at all. All the person does is bring you towels and straighten the sheets. You can see old stains on the walls and around the bed frames. The staff of really nice but if you are looking for a hotel where you feel clean then this is not it.

Stayed 7 nights in Dec 2024

2/10 Terrible

Dean

30 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

SEMEN ON THE WALL! THIS PLACE IS DISGUSTING AND A HEALTH HAZARD. There was blood on the floor an semen on the walls. This place has never been cleaned and after being promised a refund I have been told I have no right to a refund: we didn’t even stay in the room; we left after 30 mins and had to go spend 600 pounds on a new hotel on Christmas Eve I have photos to prove everything

Stayed 5 nights in Dec 2024

10/10 Excellent

Paul

28 Dec 2024

Liked: Cleanliness

Stayed 2 nights in Dec 2024

8/10 Good

Jo

Travelled with family

24 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Overall is good. Recommended.

Good location. Good balance of what you are paying. Some of the facilities are old and damage, need to repair.

Stayed 1 night in Dec 2024

4/10 Poor

Lukas

24 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

terribble mold smell in the room when checking-in, mold in bathroom (possibly due to the broken fan in the bathroom...)

Stayed 3 nights in Dec 2024

4/10 Poor

Reynaldo

21 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

David

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable room close to tube and shopping

Nice hotel, close to underground and Westfield shopping centre, plenty of eateries, room has fridge so can pick up bits in local Lidl/Sainsbury's

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family and small children

16 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel manager was very helpful and friendly and the room itself was recently renovated and very good compared to the standard of most other hotels in London. I highly recommend this hotel and will stay here next time I'm in London.

Stayed 2 nights in Dec 2024

8/10 Good

Sri

16 Dec 2024

Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

20 Nov 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

It's a budget hotel

Hotel room was as you expected for a budget hotel in London Room smelled of cigarette smoke when we entered although duvet covers were clean and fresh however upon inspection of inside the duvet we noticed it was heavily stained of blood and looked yellow all over which showed signs it hadn't been deep cleaned in along time. All fixtures were wonky on the walls and had dust and cobwebs all over them showing no signs of cleaning. Staff there were very friendly and got us extra pillows without an issue. Toilet in bathroom was lose on the wall and the shower has some mould on the sealant as well as limescale around the base. The sink had toothpaste on the outer side towards the shower, showing no signs of thorough cleaning between guests. Fridge in the room didn't work, but internet services were decent and worked. The floor initially had been cleaned over however in the corners there was dust, wood chippings on the floor around the mini fridge. There was some yellow drip stains on the wall near and around the window, due to the heavy smoke smell this looked like tobacco tar. For £79 for two people it was okay, however wouldn't want to return due to the conditions which mainly come down to the room not being in a clean enough condition.

Stayed 1 night in Nov 2024

6/10 Okay

Ertan

20 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Mark

19 Nov 2024

Stayed 1 night in Oct 2024

6/10 Okay

fang

8 Nov 2024

Stayed 4 nights in Nov 2024

8/10 Good

Nicholas

31 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and comfortable

Nice find, clean and comfortable. Floor above was creaky so could hear the guest walking around. But little wrong with this place.

Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and comfortable, a good solution for budget travel. Nice neighborhood, convenient to transport and shopping. Staff was friendly and helpful.

Stayed 4 nights in Oct 2024

10/10 Excellent

Quincy

22 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was all good for the orice

Stayed 3 nights in Aug 2024

4/10 Poor

James

Travelled with group

10 Oct 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Cheap but not cheerful

Room was clean but very tired. Lots of furnishings and flooring damaged and not looking great. Bathroom hot water took untill i raised an issue to get hot water. Toilet flush kept breaking 3 times. Gave up reporting it by the end. We weren't in the room much which helped massively. Wont be staying there again

Stayed 4 nights in Oct 2024