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Hard Rock Hotel London Ontario

4.0 star property

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Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Exterior
Minibar, in-room safe, blackout curtains, soundproofing
Nightclub
Serves lunch, dinner and happy hour

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Place, Western Fair District
    ‪14 min walk‬
  • Place, Aeolian Hall
    ‪15 min walk‬
  • Place, Fanshawe College
    ‪6 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room (Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Two Queens)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (King with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Mobility Accessible (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Suite, 1 King Bed, Terrace (Gold) | Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hard Rock Hotel London Ontario

Family-friendly hotel with 2 restaurants and nightclub
2 restaurants, an indoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Change of towels is available on request
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hard Rock Hotel London Ontario, you'll be within walking distance of Western Fair District. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, mini golf and a ropes course
  • 6 minutes by car from Budweiser Gardens and 9 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hard Rock Hotel London Ontario offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Sessions – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
1913 – This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults and CAD 10 to 20 for children
  • Valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus a one-off CAD75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 332 out of 397 reviews
Rating 8 - Good. 32 out of 397 reviews
Rating 6 - Okay. 18 out of 397 reviews
Rating 4 - Poor. 4 out of 397 reviews
Rating 2 - Terrible. 11 out of 397 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for guests is not convenient if you do not want to pay $39.00 Canadian per day.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tara

Liked: Staff & service, property conditions & facilities
Clean, trendy, lots to do and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking limited. Used valet parking. Service was excellent. Nice large room.
Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel!
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Stayed 4 nights in Sep 2025

10/10 Excellent

Venezia

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Stayed 2 nights in Sep 2025

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is brand new hotel in the renovation Kellogg Factory. Very cool vibe. Very close to Western Fair Grounds; easy drive to downtown and Western University. A few good restaurants right in the 100Kellogg complex for walkable dinners. Rooms are spacious and very comfortable. Pool and gym facilities are fantastic. Being a little farther away from downtown means the neighbourhood is very quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, room was clean & very nice, its nice parking was free and so close to the hotel, there were drinks and snacks & i liked that they had the prices clearly stated. When we check the in room dinning on the tv the screen would flicker and we couldn't see the menu. Overall 5 stars and will be returning !
Stayed 1 night in Sep 2025

6/10 Okay

Kaycee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself is beautiful – the grounds, the atmosphere, and the overall setting are exactly what you’d hope for when booking a getaway. Unfortunately, the service didn’t come close to matching the surroundings. From the moment of check-in, the staff seemed disorganized and uninterested in helping. This poor service carried through to the lobby bar, the beer garden, and the pool bar. Each experience felt frustratingly slow and inattentive, which really took away from the enjoyment of what could have been a fantastic stay. If the service improved to match the quality of the property, this could easily be a five-star destination. Until then, it’s hard to recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every bit
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaanam

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a hotel in London, Ontario, where cleanliness is top notch and service feels more than just transactional, Hard Rock is a strong choice. The decor, amenities, and ambience all contribute to the feeling of staying somewhere upscale and cared for, not just a sterile “business hotel.” I’d definitely stay there again, and recommend it to anyone who values both comfort and that extra level of attention.
Stayed 1 night in Sep 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities
First, hotel is located in a “bad area of town” Second, cost of hotel does not reflect the high cost. Challenge to park and valet is an extra charge. Third, no concierge or porter to greet or assist. Forth, unclear on whether coffee or bottle water was a charger or complimentary and toiletries in room were made in China. Complimentary toiletries such as tooth brush, shave set etc were not included. Would not recommend this property- save your money and book elsewhere!
Stayed 1 night in Aug 2025

10/10 Excellent

Jerica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night at the hard rock. It was beautiful and quiet from the moment we arrived We loved the speak easy, breakfast was delicious and the lobby bar was fun! The pool and hot tub was quiet when we went which was nice! We will definitely be back
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this Hotel. So beautiful and perfectly themed. Would definitely recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. Beautiful property with dining options on site.
Stayed 1 night in Sep 2025

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

sunnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and hot tub
Stayed 1 night in Sep 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing amenities
Stayed 1 night in Jul 2025