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Hard Rock Hotel London Ontario

4.0 star property

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Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Serves lunch, dinner and happy hour
Exterior
Nightclub
Minibar, in-room safe, blackout curtains, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Bar

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Place, Western Fair District
    ‪14 min walk‬
  • Place, Banting House
    ‪5 min drive‬
  • Place, Fanshawe College
    ‪6 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room (Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Two Queens)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (King with Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Mobility Accessible (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hard Rock Hotel London Ontario

Family-friendly hotel with 2 restaurants and nightclub
2 restaurants, an indoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Change of towels is available on request
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hard Rock Hotel London Ontario, you'll be within walking distance of Western Fair District. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, mini golf and a playground
  • 6 minutes by car from Budweiser Gardens and 9 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hard Rock Hotel London Ontario offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Sessions – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
1913 – This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults and CAD 10 to 20 for children
  • Valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus a one-off CAD75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 234 out of 274 reviews
Rating 8 - Good. 20 out of 274 reviews
Rating 6 - Okay. 9 out of 274 reviews
Rating 4 - Poor. 4 out of 274 reviews
Rating 2 - Terrible. 7 out of 274 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel exceeded expectations! It is stunning and offers all you could need or want, absolutely nothing bad to say, just incredible!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect experience - very clean and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, lots to do, great pool and hot tub. Wait for pool side service was long and the restaurant was even worse. After waiting 15mins just be seated and then another 45 mins for food just to be told there was a mix up and they hadn't even started it yet. Management handled it well and would still go back but won't be eating in hotel. Expensive stay in comparison to other hotels in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Emily

Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

2/10 Terrible

Valerie

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

DEREK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic in every way. Endless options for dining and activities for kids. Exceeded all expectations!
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Travelled with family, Travelled with group
Liked: Amenities
Amazing facilities. Very clean Great amenities for kids in the Factory attached to the hotel Everything is pricey though.
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King suite with bunk beds was spacious and gorgeous! Excellent facility, great amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Leon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time
Stayed 1 night in Aug 2025

10/10 Excellent

jayne

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We absolutely loved this place. Once we checked in we never left until check out. There was so much for us to do. Including the children's museum. The staff were amazing, the food was great. It was clean, it was quiet. We were pleasantly surprised. Thank you for a wonderful couple of days
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

A fantastic hotel. Amenities are great. Great for families or couples. The food and drinks at the hotel are great and there's lots of other good restaurants in the area too.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in London

Absolutely loved this stay. The staff are absolutely wonderful. The rooms are exceptionally clean. This is the best hotel in London! Prices are reasonable, and everything for the family is here to keep everyone entertained. The smokehouse and the clubhouse are definitely the better places to go for food.
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and friendly staff; but it’s 7/10 for me

I am a bit disappointed with overall experience. It’s probably I expected a lot because it’s a hard rock hotel and it’s more expensive compared to surrounding hotels we stayed before. We had early check in and late check out which was very nice; my kids loved the red carpet entrance; children’s museum and the factory in the same vicinity; My kids enjoyed the pool though it’s a bit small so it tends to get crowded at times; lots of towels and nice cabanas; the only thing I didn’t like was some people has their drinks in the pool even if there’s kids swimming around, I would understand if we’re in all inclusive hotels in Mexico etc. but I didn’t like it considering the small space (but it’s my POV, others might be okay with it). Rooms: there’s a nice touch to it and designs really stood out; the bed is comfy, washroom is tidy and clean, heated floor. However, we came and there was no shower gel and shampoo (containers were empty). I had to call and request for it which they brought right away. We ordered breakfast for room service. After that, we left for the day. We came back late afternoon and noticed that bed was made, towels were changed, floor was cleaned but the table for the room service and the garbage was still in the room. I didn’t quite understand why they didn’t take it out when they cleaned the room.Also, the counter top wasn’t wiped at all (the splashes from nespresso and some sugar were still on it and was sticky). Those little things can use an improvement
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in London . Finally somehwere nice!!

Surprised by how nice this was. Little pricey but its new Staff was over the top accommodating We are local and took our kids to the Factory etc. Made the whole experience amazaing Paitence in restaurants. Not quite organzied yet. Some delays in receiving food. But it came out hot and the service staff was aware and apologetic for the delay Food was above average
Stayed 1 night in Aug 2025

10/10 Excellent

Norelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Lots of dining options nearby. A lot of things to do for kids walking distance. Very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025