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Hard Rock Hotel London Ontario

4.0 star property

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Photo gallery for Hard Rock Hotel London Ontario

Exterior
Indoor pool, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
Eco-friendly toiletries, hair dryer, bathrobes, slippers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Place, Western Fair District
    ‪11 min walk‬
  • Place, Aeolian Hall
    ‪13 min walk‬
  • Place, Banting House
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room (Two Queens)

Minibar, in-room safe, desk, blackout curtains

Classic Room (Two Queens)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Two Queens)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room (King with Sofa Bed)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Mobility Accessible (King with Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, desk, blackout curtains

Family Suite, Mobility Accessible (Gold, King)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout curtains

Suite (Gold, King with bunk bed)

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout curtains

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, desk, blackout curtains

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Suite, 1 King Bed, Terrace (Gold) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Double Room, 1 Bedroom, Executive Level

Royal Double Room, 1 Bedroom, Executive Level | Minibar, in-room safe, desk, blackout curtains

Royal Double Room, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury King Room, 1 Bedroom, Executive Level

Luxury King Room, 1 Bedroom, Executive Level | Minibar, in-room safe, desk, blackout curtains

Luxury King Room, 1 Bedroom, Executive Level

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 Bedroom, Executive Level

Royal Room, 1 Bedroom, Executive Level | Minibar, in-room safe, desk, blackout curtains

Royal Room, 1 Bedroom, Executive Level

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hard Rock Hotel London Ontario

2 restaurants, an indoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Change of towels is available on request
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hard Rock Hotel London Ontario, you're just a quick walk from Western Fair District. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, mini golf and a playground
  • Within a 15-minute walk of Western Fair District and Aeolian Hall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hard Rock Hotel London Ontario offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Sessions – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
1913 – This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults and CAD 10 to 20 for children
  • Valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario

Hard Rock Hotel London Ontario Hotel

Hard Rock Hotel London Ontario London

Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 624 out of 767 reviews
Rating 8 - Good. 79 out of 767 reviews
Rating 6 - Okay. 36 out of 767 reviews
Rating 4 - Poor. 11 out of 767 reviews
Rating 2 - Terrible. 17 out of 767 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon

Stayed 2 nights in Feb 2026

8/10 Good

Alaina

Stayed 1 night in Feb 2026

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

mitchell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just an amazing place. Went for Valentine's Day and they had balloons, chocolates and gifts in the room. Everything was so nice and beautiful, the restaurant was top notch, all the staff were extremely kind
Stayed 1 night in Feb 2026

8/10 Good

Xavier

Stayed 1 night in Feb 2026

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay as a family of 4 for Family Day weekend. This hotel was perfect in every way. Incredible rooms with the most comfortable beds, amazing staffz excellent food and drink options. This hotel is attached to all the children's event spaces which makes it the lost convenient spot to stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Vanessa

Stayed 1 night in Feb 2026

4/10 Poor

Thomas

Travelled with partner
Liked: Cleanliness, amenities
Room was smaller than expected. The main restaurant I would not recommend it to anyone. I know they are not a steakhouse. The only thing they really had on the menu for meat was salmon
Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful! Will return. Beautiful rooms, amazing staff, heated floors! See you next year :)
Stayed 1 night in Jan 2026

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very kind, friendly staff a few glitches throughout our stay but staff made up for it and made sure things were corrected . Amazing family getaway with the children museum and factory all in the same building !
Stayed 1 night in Feb 2026

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very helpful. Room was excellent with many assets not normally in a hotel room.
Stayed 1 night in Feb 2026

10/10 Excellent

Justine

Stayed 1 night in Feb 2026

10/10 Excellent

Marc

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen Ria

Stayed 1 night in Jan 2026

10/10 Excellent

Cassandra

Stayed 1 night in Feb 2026

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
We had a great first stay at the new hotel! Place was stunning and clean. All employees were lovely and polite. The restaurant sessions was delicious but a bit slow.. maybe understaffed? Very slow bringing cutlery, missed somethings even though there was only 3-4 tables full at a time? Unfortunately the tv wasn’t working properly in the room for a stay in girls movie night and wasn’t able to be fixed. Fire alarm went off at a very early hour which is beyond control but it ended up being a malfunction so a-little annoying to start our day so early and with very young kids to rush down to the lobby at 6:30pm. Alittle concerning on how many guests didn’t come down to the lobby for the fire alarm so I hoping a new hotel there is a plan in place to get people out or further reach people of an actual fire.
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, amenities
Door didn’t lock. Tried calling the front desk 4 times to come help. Room service for our order wrong
Stayed 1 night in Feb 2026

10/10 Excellent

Samuel, Cambridge

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility over all!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room with bunk beds was perfect for family of four. Location within the Factory meant that teen could babysit in the room while adults have a little night out. Service was great.
Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible welcome. Beautiful room! Amazing pool and hot tub. Fantastic service at 1913 speakeasy. Thank you.
Stayed 1 night in Feb 2026

10/10 Excellent

Aurelio

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was Great from the front desk to each restaurant/bar atmosphere was excellent and great place to bring your family. Would definitely recommend
Stayed 1 night in Feb 2026

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing every single one we encountered. The place is so clean and tidy and the rooms are just wow. This is will where I stay from now on.
Stayed 1 night in Feb 2026

8/10 Good

Vince

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff were amazing.
Stayed 1 night in Feb 2026