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Hard Rock Hotel London Ontario

4.0 star property

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Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Nightclub
Serves lunch, dinner and happy hour
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Place, Western Fair District
    ‪11 min walk‬
  • Place, Aeolian Hall
    ‪13 min walk‬
  • Place, Banting House
    ‪4 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room (Two Queens)

Minibar, in-room safe, desk, blackout curtains

Classic Room (Two Queens)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Two Queens)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room (King with Sofa Bed)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Mobility Accessible (King with Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, desk, blackout curtains

Family Suite, Mobility Accessible (Gold, King)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout curtains

Suite (Gold, King with bunk bed)

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout curtains

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, desk, blackout curtains

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Suite, 1 King Bed, Terrace (Gold) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

Royal Double Room, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Luxury King Room, 1 Bedroom, Executive Level

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Royal Room, 1 Bedroom, Executive Level

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hard Rock Hotel London Ontario

2 restaurants, an indoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Change of towels is available on request
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hard Rock Hotel London Ontario, you're just a quick walk from Western Fair District. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, mini golf and zip-lining
  • Within a 15-minute walk of Western Fair District and Aeolian Hall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hard Rock Hotel London Ontario offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Sessions – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
1913 – This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults and CAD 10 to 20 for children
  • Valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 541 out of 662 reviews
Rating 8 - Good. 66 out of 662 reviews
Rating 6 - Okay. 31 out of 662 reviews
Rating 4 - Poor. 9 out of 662 reviews
Rating 2 - Terrible. 15 out of 662 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There are motion sensors all over the room which is cool until they keep going off and lighting up areas you made dark for your infant and toddler to sleep
Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities
It was a perfect stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Ai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2025

8/10 Good

Rayhan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Shinny new hotel, the overall place is still in mint condition. Cool decorations, the potret painting of famous Canadian singers are on the hallways. Stayed in the king + bunk bed room for family of 4. The mattresses were so comfy, light and temperature control are modern and easy to navigate. Complimentary nespresso pods instead of the other types of brew your own free coffee. We enjoyed the gym, pool, the outdoor hot tub as well as the factory adjacent to the hotel. The price of the food in the restaurant is surprisingly very reasonable. Great for sort staycation. Cons: Parking is a bit of walk which is not too ideal during winter. Water pressure in the shower was too weak, No microwave in the room, No electrical outlets on the nightstands and desk was a bit odd for us.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Perfection. Everything about this place!
Stayed 1 night in Dec 2025

10/10 Excellent

Lathieeshe

Liked: Cleanliness, staff & service, property conditions & facilities
Good time
Stayed 2 nights in Dec 2025

10/10 Excellent

Katie

Travelled with partner
Very clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time as a young family. We had dinner at sessions on Sue and it was really tasty and reasonable. We stayed in the gold suite and found it really accommodating to having kiddos! Kids loved the pool and playing at the factory!
Stayed 1 night in Dec 2025

8/10 Good

Inderpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, spacious, luxury.
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The amenities are endless. It’s like being on a hard rock cruise ship!
Stayed 1 night in Dec 2025

10/10 Excellent

Katryna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean and spacious room
Stayed 1 night in Dec 2025

8/10 Good

Vahid

Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Stayed 1 night in Sep 2025

10/10 Excellent

Brandan

Stayed 1 night in Dec 2025

8/10 Good

Cecilia

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Power went out during our stay and the pool was closed due to ice so the kids in our group were disappointed. Minus one star for those issues.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

6/10 Okay

Katheryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms weren’t ready until way past 3pm. It was a zoo/nightmare situation with no luggage carriers to help with bags, i went in and out in the pouring rain. But we got a smaller room much quicker, thank goodness. The staff were great, the food was PHENOMENAL (like top notch beef/chicken dishes & cheese sauce/broccoli….i don’t even normally like cheese sauces) & Cole was a very attentive/personable waiter. We won’t hesitate to come back. Shaw’s ice cream closing at 6pm was terrible because that’s when we finished dinner. My 4yr old was really upset. Devon was the night manager & he really helped me out with my silly room keys at 3:45am. The room was clean & super classy, the pictures online don’t do it justice. However, we had a bunk bed room and that ladder up to the top bunk is CRAZY steep. I decided not to let my son sleep up there, it needs to be less steep. No idea how to turn off the light under the bed when it’s time to sleep.
Stayed 1 night in Dec 2025

2/10 Terrible

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We checked in half an hour after the stated check in time and were informed our room wasn’t ready. They provided an ETA of one hour and we were told we would receive a phone call once the room was ready. They said there was a ‘problem with housekeeping’. We witnessed people checking in and being given rooms while we sat there waiting. We inquired several times if our room was ready. The staff was pleasant but yielded no results until 2 hours after our arrival when we were finally informed that our room was ready. They offered us a complimentary alcoholic beverage from the hotel bar by way of apology, but given that we don’t consume alcohol, this was of no value to us. This was our first time visiting this property and we are disappointed. Waiting 2 hours for a room is unacceptable service despite apologies.
Stayed 1 night in Dec 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food tasted pre made, not fresh. Service was great. Loved the amenities and lots to do for kids/families. Check in was delayed an hour due to short staff and being fully booked. Later check out was not an option for same reason.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge. Hotel was beautiful and clean. Lots of things to do without even leaving the buildi g.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious and clean room. Nice amenities. Great service.
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

ryan

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, best in London without a doubt. Just dont accidentally set off a fire alarm with a tiny fog machine.....thatll cost ya $600. Not sure about being stuck with that charge as i dont feel like we did anything wrong and was a harmless mistake. Once my credit card gets reimbursed the $600 ill go back.
Stayed 1 night in Dec 2025