Victorian hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the great public transport around Heeton Concept Hotel - Luma Hammersmith. During your stay, you're just a quick walk from Eventim Apollo. Features include free WiFi in public areas, plus a bar and laundry facilities.
Free WiFi
Enjoy drinks at the bar/lounge
Amenities include laundry facilities, multilingual staff and a lift
Guests have great things to say about the proximity to public transport and the value of their stay
10 minutes by foot from Eventim Apollo and a 3-minute drive from Olympia Conference and Exhibition Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (132 centimetre wide door)
Thin carpet in public areas
Wheelchair accessible (may have limitations)
More
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Tea bags/instant coffee
More
Air conditioning
Heating
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 50.0 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
We should mention
Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London
Heeton Concept Hotel - Luma Hammersmith Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 497 out of 999 reviews
10 - Excellent
497
Rating 8 - Good. 316 out of 999 reviews
8 - Good
316
Rating 6 - Okay. 107 out of 999 reviews
6 - Okay
107
Rating 4 - Poor. 39 out of 999 reviews
4 - Poor
39
Rating 2 - Terrible. 40 out of 999 reviews
2 - Terrible
40
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Nawel
Business traveller
6 Mar 2025
Disliked: Staff & service
Conveniently located, room wasn't what I booked, but it was ok.
No water offered, which is very odd, s
But available for purchase? It is basic to have at least 1 bottle in the room.
Constant tickly noise kept me from sleeping at night.
Nice Hammersmith boutique hotel. Reception is self check in with tablet which I hate, especially when there are two members of staff going spare.
I opted for a Luma room which was a mistake as it was in the basement which was freezing. Called the janitor to help with the heating, he was so helpful and even came back to check we were ok. Room ok once warm but found carton and hair from previous tenant around bed. Same process on check out, do your own typing while being watched by two reception staff!🤔
I booked this as it was close to a client office and was delighted I did. It was a great location close to the Underground and easy walking distance to shopping and dining options.
This hotel was super nice, clean, fresh and modern. And the staff were especially nice, especially Divyesh. I hurt my knee, and he gave me a bandaid, and also gave me a super nice room where I had an incredible night’s sleep 🙏 Thank you so much Heeton Hammersmith ! 🌟