Heeton Concept Hotel - Luma Hammersmith

3.0 star property

Choose dates to view prices

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room  | 1 bedroom, in-room safe, blackout curtains, soundproofing
Lobby
Exterior
1 bedroom, in-room safe, blackout curtains, soundproofing
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪6 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪19 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

Superior Double Room (Luma)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double or Twin Room

  • Sleeps 4
  • 2 Double Beds

Luma Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Plus Room, 1 Double Bed with Sofa Bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room (Light)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the great public transport around Heeton Concept Hotel - Luma Hammersmith. During your stay, you're just a quick walk from Eventim Apollo. Features include free WiFi in public areas, plus a bar and laundry facilities.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the proximity to public transport and the value of their stay
  • 10 minutes by foot from Eventim Apollo and a 3-minute drive from Olympia Conference and Exhibition Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 999 reviews
Rating 8 - Good. 316 out of 999 reviews
Rating 6 - Okay. 107 out of 999 reviews
Rating 4 - Poor. 39 out of 999 reviews
Rating 2 - Terrible. 40 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nawel

Business traveller
Disliked: Staff & service
Conveniently located, room wasn't what I booked, but it was ok. No water offered, which is very odd, s But available for purchase? It is basic to have at least 1 bottle in the room. Constant tickly noise kept me from sleeping at night.
Stayed 1 night in Mar 2025

8/10 Good

Rehana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has a good exterior and interior design
Stayed 3 nights in Feb 2025

10/10 Excellent

Lok Cheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Melvin

Travelled with partner
Liked: Amenities
Reception was very frendly and helpfull. Room was spotless. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities

Could be better

Nice Hammersmith boutique hotel. Reception is self check in with tablet which I hate, especially when there are two members of staff going spare. I opted for a Luma room which was a mistake as it was in the basement which was freezing. Called the janitor to help with the heating, he was so helpful and even came back to check we were ok. Room ok once warm but found carton and hair from previous tenant around bed. Same process on check out, do your own typing while being watched by two reception staff!🤔
Stayed 1 night in Jan 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this as it was close to a client office and was delighted I did. It was a great location close to the Underground and easy walking distance to shopping and dining options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel, and nice staff

This hotel was super nice, clean, fresh and modern. And the staff were especially nice, especially Divyesh. I hurt my knee, and he gave me a bandaid, and also gave me a super nice room where I had an incredible night’s sleep 🙏 Thank you so much Heeton Hammersmith ! 🌟
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great for west London area
Stayed 1 night in Jan 2025

8/10 Good

Faridah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Wilfried

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamal Aliyi, eastlake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and they encourage eco-friendliness with free drinks.
Stayed 10 nights in Dec 2024

10/10 Excellent

Gigi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile stay

Convenient location and lovely staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gurmat

Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t recommend

Hated it
Stayed 4 nights in Jan 2025

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for night to take my mother out .
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location, friendly staff but a bit grubby.
Stayed 2 nights in Jan 2025

10/10 Excellent

snow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose L. Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2024