Hotel Lily

2.0 star property

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Photo gallery for Hotel Lily

Property entrance
Hallway
Front of property
Exterior detail
Twin Room | 1 bedroom, desk, blackout curtains, free WiFi

Reviews

4.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
23-33 Lillie Road, London, England, SW6 1UG
  • Place, Stamford Bridge Stadium
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

About this property

Hotel Lily

This smoke-free hotel features self parking, a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include a front desk safe.
Hotel Lily offers 111 accommodations with blackout curtains. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lily. During your stay, you'll be within walking distance of Stamford Bridge Stadium. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests speak favourably about the proximity to public transport and the location
  • Just a 3-minute drive from Olympia Events and a few minutes from Stamford Bridge Stadium
Hotel Lily offers its guests a front desk safe, a television in common area, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 50 per night)
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Hotel Lily Reviews

Reviews

4.4
Rating 10 - Excellent. 72 out of 879 reviews
Rating 8 - Good. 69 out of 879 reviews
Rating 6 - Okay. 169 out of 879 reviews
Rating 4 - Poor. 218 out of 879 reviews
Rating 2 - Terrible. 351 out of 879 reviews

4.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Nadia

Stayed 1 night in Dec 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Booked last minute due to a lack of options, and it's exactly as you'd expect it to be - but at least its better than a park bench. Do not book and act surprised when you get there.
Stayed 1 night in Nov 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs in the covers.
Stayed 1 night in Nov 2025

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, amenities
Dirty room with hand prints up the wall
Stayed 2 nights in Nov 2025

4/10 Poor

Jim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room and hotel was dated and shabby, mold on walls and ceiling in bathroom, walls and curtains in room were filthy No kettle had to ask for one and staff had to get one from another room Plug sockets were loose and hanging off wall Pilllows amd quilt were wafer thin and too small for the bed size Lifts were seriously in need of a service or upgrade, area downstairs nesr the toilets was full of laundry bags, toilets stunk and were filthy, urinals were covered with bin bags Can safely say would never stay there again
Stayed 1 night in Nov 2025

2/10 Terrible

Russell

Disliked: Cleanliness, amenities
Shocking excuse of a hotel… rooms are filthy.. walls filthy… turned up and refused to stay. Pictures are mis leading - don’t be fooled. Avoid this place like the plague!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Justin, Wetherby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel.
Stayed 6 nights in Nov 2025

6/10 Okay

Benigno

Stayed 1 night in Nov 2025

2/10 Terrible

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Let's start this review with the good parts, you get a room. Now onto the rest of it. This review is purely based on what we experienced in common areas and our room '203' which was a twin room. 1) One of the elevators was out of order, and the other was so small you would be able to fit 2 people max without luggage 2) Didn't take the elevator cause of point 1 so walked the stairs to the 2nd floor, and the stairwell smelt incredibly fusty, like it hadn't been cleaned in ages. 3) Got to the room which had a tiny bathroom, covered in black mould with the toilet seat incredibly loose such that when I sat down on it without knowing this, I almost fell off. 4) Poorly kept room with stains on the wall, areas that need filling, a broken mirror with stickers on it, and a broken window. There is also no bin in the room, so if you were to have a drink, or snacks then good luck finding somewhere to put the rubbish after. 5) Terrible mattresses such that when I laid down on it there was no support, and with it having a metal frame underneath, I felt the entire bed frame all night. The other bed was better, but same situation with the mattress, was just lucky it was on a divan base. Needless to say, I will never stay here again, and would not recommend to anyone. But, think it will look good when it's finished.
Stayed 1 night in Nov 2025

8/10 Good

Almena

Stayed 1 night in Nov 2025

8/10 Good

Andre

Liked: Staff & service
.location
Stayed 1 night in Nov 2025

6/10 Okay

Louise

Stayed 1 night in Oct 2025

4/10 Poor

Christopher

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Room and hotel in general looked neglected. Parts of the room were super dirty and the bed was really lumpy. Staff were nice though.
Stayed 1 night in Nov 2025

8/10 Good

Andrew, Coventry

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lets face it this is an old property, but the bed was clean, the room cleaned daily and clen towels every day (not all hotels do that,) No Bells No whistles a place to lay my head after a long day, that's enough for me.
Stayed 4 nights in Nov 2025

2/10 Terrible

Aleksandra

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There were bedbugs in my bed. Once the room was changed, the new room was dirty, the sockets were falling out of the wall, the bathroom had black mould on the ceiling and shower curtain. It was disgusting. I didn’t stay. I felt unsafe. The smoke detector on the corridor was unplugged. This place shouldn't operate.
Stayed 2 nights in Oct 2025

4/10 Poor

Przemek

Room
Stayed 1 night in Oct 2025

6/10 Okay

Bernard

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very basic room. But you get what you pay for, except shower head broken had to hold it whilst in shower . Needs a good clean and painting looks dated. But reception staff where very helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

NICOLETTE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand this was a budget room but it was a hovel. The place was filthy. We had bed bugs on one of the beds. Bathroom was filthy dirty and the door was totally broken. Cracked tiles in the bathroom and just plain disgusting. Half the lights didn’t work. Floor was dirty. Curtains dirty. Room needed a new coat of paint. You could smell marujuana on the lobby floor. Pictures on website totally misleading. TV didn’t work. Even if this is a budget hotel you deserve to have a clean room. Do not recommend this hotel at all.
Stayed 4 nights in Oct 2025

4/10 Poor

David

Travelled with group
Disliked: Property conditions & facilities
Tv not working. No kettle only 1 cup.curtin ripped .
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Excellent cheap London hotel

I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.
Stayed 1 night in Oct 2025

6/10 Okay

EDUARDO, NEWCASTLE UPON TYNE

Travelled with family
Liked: Cleanliness
Disliked: Amenities
basic for a London 3 star hotel. Facilities are old and some require a bit of investment. Shower pole was damaged and the toilet extractor wasn't working. Bathroom tiles quite old. But is was clean and comfortable.
Stayed 2 nights in Oct 2025

2/10 Terrible

Cut Annisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheet not even cover the bed, room really dirty, socket come off from the wall, no spoon to stir your coffee/ tea no glass in the room. Only 2 plug in the room for tv and kettle
Stayed 1 night in Oct 2025

2/10 Terrible

Dalton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower curtain covered in mold. Bed was like sleeping directly on the springs. Incredibly noisy from cars and people on the street. Staff was friendly though.
Stayed 2 nights in Oct 2025

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025