Hotel Lily

2.0 star property

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Photo gallery for Hotel Lily

Property entrance
Front of property
Hallway
Quadruple Room | 1 bedroom, desk, blackout curtains, free WiFi
Self-parking (surcharge) 50 per night

Reviews

4.6 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
23-33 Lillie Road, London, England, SW6 1UG
  • Place, Stamford Bridge Stadium
    ‪11 min walk‬
  • Place, Natural History Museum
    ‪5 min drive‬
  • Place, Hyde Park
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

About this property

Hotel Lily

Hotel with a 24-hour front desk, near Stamford Bridge Stadium
This smoke-free hotel features self parking, a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include a front desk safe.
Hotel Lily offers 111 accommodations with blackout curtains. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lily. During your stay, you'll be within walking distance of Stamford Bridge Stadium. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests speak favourably about the proximity to public transport and the location
  • Just a 3-minute drive from Olympia Events and a few minutes from Stamford Bridge Stadium
Hotel Lily offers its guests a front desk safe, a television in common area, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 50 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Hotel Lily Reviews

Reviews

4.6
Rating 10 - Excellent. 64 out of 810 reviews
Rating 8 - Good. 64 out of 810 reviews
Rating 6 - Okay. 160 out of 810 reviews
Rating 4 - Poor. 206 out of 810 reviews
Rating 2 - Terrible. 316 out of 810 reviews

4.2/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

4/10 Poor

Nigel

Never again

Very poor very dirty, light fitting hanging by exposed wires some lights not working. I am amazed they have the legal rights to open as an hotel
Stayed 1 night in Aug 2025

4/10 Poor

Sidra

Disliked: Cleanliness, property conditions & facilities
Felt and looked dirty and very old
Stayed 1 night in Jul 2025

10/10 Excellent

Shahram

Stayed 1 night in Jul 2025

2/10 Terrible

Navpreet

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Justin, Wetherby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in London.
Stayed 7 nights in Jul 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Amenities
We left early due to safety concerns. We stayed at Hotel Lily with our children and checked out early after a very disturbing incident. Around 6:10 a.m., the fire alarm was pulled. In the lobby, we encountered a woman calling for help. Her partner appeared to have been assaulted, and she claimed that the hotel had allowed a group of men into her room. She said those men attacked her partner and pulled the fire alarm as they left. This was incredibly unsettling, especially while traveling with children. We no longer felt comfortable staying and chose to leave. The hotel staff did not offer any clear communication or support during the situation. I would not recommend this hotel for families or anyone concerned about basic guest safety.
Stayed 1 night in Jul 2025

4/10 Poor

Neil, Northampton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the worst hotel I've stayed in for a long time!
Stayed 1 night in Jul 2025

6/10 Okay

PAUL

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

very basic accomodation

bed and room were clean but room generally suffered from shabby maintenance
Stayed 1 night in Jul 2025

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are, staff not very friendly and we were awake by the fire alarm at 6 a.m
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad room. Services subpar. Grubby. Rundown.

A place just to sleep and thats it? Sure. Everything else. Pretty bad tbh. A really rundown hotel that feels and looks like it needs a complete renovation. Had to sleep with the windows open as it was so warm. Then had the traffic noise to tend with or sweat with the humidity of the room. Toilet had to wait ages to refill after a flush. Sink backed up twice. Stinked up the room. Only two plug sockets. One was bad. Had to ask for more towels after a full day without any new ones. The elevators : one was broken, the other was tiny and awkward. Barely fit two people and two bags. The hallway doors were heavy, noisy and cumbersome to move open and squeeze through. Not good for the elderly. The bathroom was grubby and the room floor, I wouldnt walk around in my bare feet without feeling to wash em afterwards. Had a fire alarm wake us at 6:40 am. Everything was confusing to do. No headcount or assurances. Guy at desk was at a loss what to do.
Stayed 5 nights in Jul 2025

2/10 Terrible

Valerie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: close to subway/tube, nice residential neighborhood, close walk to many places, very nice staff and stored luggage Cons: water dripping down walls and ceiling in hallway and bottom floor, fan in room did not have protective cover, toilet base cracked and leaking, bottom of tub support was rotted and chipping, blow dryer wired into wall and could not reset it when it stopped working
Stayed 8 nights in Jul 2025

6/10 Okay

E

Disliked: Cleanliness, property conditions & facilities, room comfort

More like a hostel.

The place was more like a hostel then a hotel. Lift was old and tape over the buttons for some reason. Dirty everywhere apart from the reception. The public toilet on in the basement was terrible. Reception staff were ok but anyone else looked at you like dirt. Its cheap. That is the only reason to stay. I would never take kids there.
Stayed 1 night in Jul 2025

2/10 Terrible

Paul A

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place was absolutely horrendous, the pictures they advertised are not the rooms you end up with. The first room was dirty the bathroom door had no lock on it nor did it close plus it had mold in the corner of the door and wall , floor was not put together properly either and it was hotter in the room than on a hot July day outside when the upgraded me to the next room the only improvement was they had a chair in the room and the bathroom door closed but the light didn’t work , don’t waste your money coming here, save it and sleep on. The dirty mattresses outside the hotel as you’ll be cooler and probably safer if I could give this place zero stars I would but the app won’t let me
Stayed 9 nights in Jul 2025

2/10 Terrible

Geetha

Disliked: Cleanliness, amenities, property conditions & facilities
Stuffy room with poor maintenance. No A/C.
Stayed 2 nights in Jul 2025

2/10 Terrible

Victoria

The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.
Stayed 6 nights in Jul 2025

2/10 Terrible

di

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Shower is not working water tank leaking, towel and mattress and bed sheet with water and blood stains, staff don’t answer or help, no manager answering phone calls or email, terrible terrible terrible place
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

OK If you just need a place to sleep

Needs refurbishing. Shower mount was broken and water was too hot to stand under. Wooden floors in room didn't feel clean. Lift is small and smelled bad. Only stay here if you need the location and somewhere cheap. For not much more though you could get a brand name hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Andy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap hotel unfortunately no air con
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Amber

Disliked: Staff & service, property conditions & facilities
The lights in our room didn’t work at all, when we told reception about it they said they would get someone to look at it. When we came back the lights still didn’t work and there was no explanation or communication to us about why. As it was early hours of the morning when we got back we decided to leave it and go to sleep as we were only staying 1 night. The lock on the door also didn’t work.
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Disliked: Property conditions & facilities, room comfort

You get what you pay for

If you're looking for a cheap no frills one night stay, this is your place. If you're looking for something more long-term and more luxurious go elsewhere but for a cheap one-night stay it did me well
Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor quality hotel

Piles of laundry and pizza boxes in the corridors. Hand prints and dirt on the walls. Dust on the floors. Metal framed camping type bed that hurt to sit on. Tiny room. Next to loud and busy street but had to sleep with windows open. Maybe cheap but travelodge would be 10x better.
Stayed 1 night in Jul 2025

2/10 Terrible

Tom, Nottingham

Travelled with partner
Very poor upkeep of rooms. Beyond budget
Stayed 2 nights in Jul 2025