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ibis London Stratford

3.0 star property

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Photo gallery for ibis London Stratford

Twin Sweet Room by ibis | Desk, blackout curtains, soundproofing, free cots/infant beds
Business centre
Twin Sweet Room by ibis | Desk, blackout curtains, soundproofing, free cots/infant beds
View from room
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View in a map
1a Romford Road, Stratford, London, England, E15 4LJ
  • Place, Westfield Stratford City
    ‪9 min walk‬
  • Place, Queen Elizabeth Olympic Park
    ‪13 min walk‬
  • Place, London Stadium
    ‪4 min drive‬
  • Airport, London (LCY-London City)
    ‪17 min drive‬

Room options

View all photos for Twin Sweet Room by ibis

Twin Sweet Room by ibis | Desk, blackout curtains, soundproofing, free cots/infant beds

Twin Sweet Room by ibis

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Desk, blackout curtains, soundproofing, free cots/infant beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Sweet Room by Ibis

Family Sweet Room by Ibis | Desk, blackout curtains, soundproofing, free cots/infant beds

Family Sweet Room by Ibis

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Sweet Room by ibis

Double Sweet Room by ibis | Desk, blackout curtains, soundproofing, free cots/infant beds

Double Sweet Room by ibis

8.4 out of 10
Very good
(35 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis London Stratford

Pet-friendly London hotel connected to a shopping centre, 9-minute walk to Westfield Stratford City
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis London Stratford offers 108 accommodations with a hairdryer and free toiletries. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis London Stratford. During your stay, you'll be connected to a shopping centre and just a quick walk from Westfield Stratford City. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Westfield Stratford City and Queen Elizabeth Olympic Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. The business-friendly ibis London Stratford also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 8.99 per 24-hour period)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 12.50 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 for adults and from GBP 6.00 for children
  • Fee for in-room wired Internet: GBP 8.99 per 24-hour period (rates may vary)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London Stratford
ibis London Stratford
London Stratford ibis
Accor London Stratford
Hotel Ibis London
ibis London Stratford Hotel
Ibis London Stratford Hotel London
Ibis London Stratford England
ibis London Stratford Hotel
ibis London Stratford London
ibis London Stratford Hotel London

Reviews

ibis London Stratford Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 1006 reviews
Rating 8 - Good. 423 out of 1006 reviews
Rating 6 - Okay. 139 out of 1006 reviews
Rating 4 - Poor. 55 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

Reviews

4/10 Poor

Max

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sewage smell throughout
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2025

4/10 Poor

Adrian

Business traveller
Liked: Room comfort
Disliked: Staff & service

I'd go back, but only if the last option!

I get it's a relatively cheap hotel, but so much of wrong. Some staff have a poor attitude to everything and dont want to be there or listen to guests. One evening member of staff excellent but didn't get his name. He should be single out for some praise Food is poor quality - except breakfast which was superb. No one understands the conceit of starter and main. Later arrives as you're eating your (limited choice) of starter! Careful touching the irons - there's an ironing room, not one brought to your room - they leak everywhere and spit limescale crud on your clothes if you try to use steam. Saving grace is cost and location
Stayed 2 nights in Sep 2025

8/10 Good

Tam

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Felt nice. Stylist. Got more than I bargained for
Stayed 1 night in Aug 2025

4/10 Poor

Stella

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Bed service was poor on the first night as one of the twin beds were dirty and not changed after the last guest. I pointed it out to the housekeeper and she immediately changed both beds completly. I did not like that within our room when you flushed the toilet it made a loud vibrating noise that lasted over 3 minutes, this was reported to rhe front desk and nothing was done. I forgot money on the desk on Saturday and the housekeeper took it.
Stayed 4 nights in Aug 2025

6/10 Okay

Rebecca

Travelled with family
Disliked: Room comfort

Meh

We saw the funny side of being given a key to a room that already had guests in there when we walked in ( very embarrassing and awkward) Staff quickly dealt with it and we settled in for a gig we were attending ( my brother and I ) We were only in the room to sleep which is where the issue was discovered - the beds in this hotel are AWFUL, no air con and when I asked for a fan I got a rather short annoyed response about not having any. So after a long gig we couldn’t sleep - at all … which made the commute home horrible. IBIS OWNERS- invest in some QUALITY bedding - stop using stupidly thin memory foam mattress toppers and buy REAL mattresses for your paying guests. ###SEE PREMIER INN FOR DETAILS ABOUT WHY NASTY BEDS ARE A HUGE TURN OFF FOR GUESTS ### Lastly ( sigh) the breakfast buffet looked great but tasted terrible - dry leathery bacon cooked night before, scrambled eggs made from (as far as we could tell cat litter ) fruit used in the fruit salad wasn’t ripe so was totally tasteless Just a really uncomfortable, poor experience unfortunately- staff were okay but didn’t go above and beyond for anything in terms of fixing issues- especially with the fan issue and temp in the rooms. We shall revert back to Premier Inn as guaranteed a good nights sleep at least
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Caroline

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
There was amattress topper on top of the mattress,but it was still uncomfortable.we were awoken severall times during the last night from noisy guests.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Room stank like someone had been smoking in there for years, smell was so strong I struggled to sleep and woke up with a sore throat. Draught lager was flat. Staff on reception not very welcoming, and when ordering food seemed put out that I’d asked. The pizza then arrived and it was simply a frozen Chicago pizza they had heated up. Not good
Stayed 1 night in Jul 2025

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine, Norwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a welcoming and well run hotel. The room was clean and well supplied with towels, pillows and coffee. Thank you.
Stayed 5 nights in Jul 2025

4/10 Poor

Gemma

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Lack of care

I went with my daughter to a concert. I ordered a twin bed. Eventually got through to the reception to be served. Got the keys from a male member. Turned out it was a double bed. Went down and asked for a twin. Then got a new key, he was not appologic. He gave us another double room key. I gave up as i didnt fancy facing him again. So had to share a double bed with my daughter. Very rude member of staff. If he hated his job he should leave than carry on inflecting his unprofessonal attitude and incompetence to the guess. Never use the hotel again.
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff support and assistance
Stayed 1 night in Jul 2025

6/10 Okay

Jon

Liked: Cleanliness
Location was great and the room was a good size. However, the twin beds were quite small and mattresses uncomfortable. The air conditioning in the room was very poor, which was a huge problem during hot summer nights.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Stayed 1 night in Jul 2025

10/10 Excellent

OMAR

Stayed 1 night in Jun 2025

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