The International Hotel

3.5 star property

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Photo gallery for The International Hotel

Exterior
Suite | Individually decorated, individually furnished, desk, laptop workspace
City view from property
Pub
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Marsh Wall, London, England, E14 9SJ
  • O2 Arena
    ‪4 min drive‬
  • Tower of London
    ‪8 min drive‬
  • Tower Bridge
    ‪9 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room (without Window)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Single Beds

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

The International Hotel

Hotel with 2 restaurants, near Thames River
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. Housekeeping is available on request.
The International Hotel offers 601 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The International Hotel's good location gets good marks from our customers. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Regional cuisine while dining at Jennys
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and coffee/tea in a common area
  • Guests speak favourably about the location and the value of their stay
  • Just a 1-minute drive from Thames River and 7 minutes from Tower of London
  • Pets welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The International Hotel also features coffee/tea in common area, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7 AM to 10:00 AM.
Jennys – This restaurant specialises in Regional cuisine and serves breakfast and dinner.
The Conservatory Bar – On-site bar. Open daily.
The Pizzeria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Friday's Pub – On-site pub. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Friday's Pub
  • Jennys
  • The Conservatory Bar
  • The Pizzeria

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 20 July 2025 to 31 August 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 7.50 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 490 out of 1900 reviews
Rating 8 - Good. 391 out of 1900 reviews
Rating 6 - Okay. 387 out of 1900 reviews
Rating 4 - Poor. 273 out of 1900 reviews
Rating 2 - Terrible. 359 out of 1900 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Took c15 mins to get checked in and the service was cold and unfriendly when I finally got to the front of the queue.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Ismail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Zahraa

Stayed 2 nights in Jun 2025

2/10 Terrible

santosh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Manager said i booked a "CHEAP" room
Stayed 1 night in Jun 2025

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First impression was a beautiful hotel. Staff were very friendly and helpful on arrival. Bar area looked great offering cocktails. Lovely foyer/reception area. Room was clean and had all we needed overlooking the river. Bathroom a bit tired, wire hanging below bath panel. Door very worn. Difficult to get shower temp right - either scalding hot or cold! Howver overall our stay was great and i would return and also recommend.
View from our window
Stayed 1 night in Jun 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

All very lovely when you walk into the entrance but the room was not in the cleanest of states so when I went down to complain I was met by two receptionists who said “well you paid for a standard room” and my response was that that was no excuse for a dirty room so another very lovely receptionist took me to look at other rooms and found one that appeared much cleaner but was told it would be an extra £60 so I paid that but it turned out the beds were not balanced , the tv wasn’t working and the kettle was dangerous and had the wire taped. Maintenance was called and they rectified the issues however waiting for them and unable to relax was not the stay we’d wanted. Beds awful pillows not comfy but I guess that’s what they call standard class these days even when you pay extra for a so called upgraded room
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Alastair

Liked: Staff & service
Great location for o2, olympic stadium. The lobby of the hotel is nice but the rooms are tired and the beds were uncomfortable
Stayed 1 night in Jun 2025

4/10 Poor

David

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t bother
Stayed 1 night in May 2025

8/10 Good

Nicoleta -Madalina

Stayed 1 night in Jun 2025

6/10 Okay

Khaled

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I stay here a fair amount because of the price and location for work. Stayed 4 nights on this trip and my room wasn’t cleaned once.
Stayed 4 nights in May 2025

6/10 Okay

Jennifer

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I was at this hotel for two nights as a solo guest on business, Canary Wharf is not somewhere I would stay on a recreational trip. The hotel is pretty big and there appeared to be a mixture of UK and foreign tourists and workers when I was there. The hotel from my research appears to be by far the cheapest around, being between a quarter/third of the price of all the numerous others, hence its popularity. It is fair to say I had no problems durimg my stay and it served my purpose adequately. But I was confused on what criteria constitutes it being 4 Star. The room itself, an exec double was pretty big as hotel rooms go. It had high ceilings, but little the way of furniture, which look sparse in vast space, and was tired and worn, with chips and marks on the dresser. One of the sliding doors of my wardrobe didn’t! The same could be said for the communal areas with peeling wallpaper, damaged wood panels and a generally unloved feeling. This extended to the breakfast room. It had views of the extensive Canary Wharf waterways but the windows were so dirty you could hardly see it. One of the two coffee machines didnt work, one of the two toasters didnt work. I didn't go in there at peaks time thankfully, as I imagine the queues would be huge. The food itself was fine. The staff, although pleasant enough in the main, were largely disinterested, not the attentive norm that you'd find in what I would term a proper 4 star. Parking is a nightmare and expensive, don't drive!!
Stayed 2 nights in Jun 2025

6/10 Okay

Anna

Stayed 1 night in May 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very unfriendly. The machine in the car park didn’t work, had to walk back up to lobby and sorry it with rude staff. Our keys stop working after day 1 and had to go all way back up to the lobby, not to mention we only got 1 key to start. It was absolutely roasting hot in the room. I wouldn’t recommend this place unless it’s the last available place in London to stay.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Katie

Stayed 1 night in May 2025

6/10 Okay

Leon

Staff were not that friendly at times at reception The pizza restaurant service was not great. The language barrier was hard. Staff didn’t understand us. We are Australian.
Stayed 3 nights in May 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel , pleased with overnight stay
Stayed 1 night in Jun 2025

8/10 Good

Isaac

.
Stayed 3 nights in May 2025

6/10 Okay

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was a great price at such short notice. They provided bathroom stuff. Which was brilliant as it was last minutes. The only down side we had a dog in the hotel, the trains we a bit noisy as the window rattled. Bed were comfortable and clean.
Stayed 1 night in May 2025

10/10 Excellent

KELVIN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services!!!
Stayed 2 nights in May 2025