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The Pillar Hotel

4.0 star property

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Photo gallery for The Pillar Hotel

Executive Room | Living area | 32-inch LCD TV with satellite channels, TV
Suite Double or Twin | Premium bedding, in-room safe, free WiFi, bed sheets
Reception
Meeting facility
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
19 Brent Street, London, England, NW4 2EU
  • Place, Brent Cross Shopping Centre
    ‪12 min walk‬
  • Place, Middlesex University
    ‪14 min walk‬
  • Place, Hampstead Heath
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Queen Room

Queen Room | Bathroom | Designer toiletries, hair dryer, towels, soap

Queen Room

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, in-room safe, free WiFi, bed sheets

Standard Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, in-room safe, free WiFi, bed sheets

Executive Double or Twin Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Double or Twin

Suite Double or Twin | Premium bedding, in-room safe, free WiFi, bed sheets

Suite Double or Twin

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Queen Single

Queen Single | Premium bedding, in-room safe, free WiFi, bed sheets

Queen Single

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, free WiFi, bed sheets

Classic Room

  • 5 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

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About this property

The Pillar Hotel

A conference centre, conference space and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Pillar Hotel offers 31 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at The Pillar Hotel, you'll be close to Wembley Stadium. You'll find features such as free WiFi in public areas, plus a conference centre and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes by car from Wembley Stadium and 14 minutes from Marble Arch
As a guest of The Pillar Hotel, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have free WiFi and wired Internet. The Pillar Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 20 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 20.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pillar Hotel London
Pillar London
The Pillar Hotel London, England
Pillar Hotel
The Pillar Hotel London
The Pillar Hotel Hotel
The Pillar Hotel London
The Pillar Hotel Hotel London

The Pillar Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 173 reviews
Rating 8 - Good. 44 out of 173 reviews
Rating 6 - Okay. 17 out of 173 reviews
Rating 4 - Poor. 9 out of 173 reviews
Rating 2 - Terrible. 1 out of 173 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

jacob

Stayed 3 nights in Dec 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
Very positive experience
Stayed 1 night in Dec 2025

10/10 Excellent

DS

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient location, friendly staff, clean room.
Stayed 8 nights in Nov 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rustic English feel of the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Faige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Dan

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Yam

Stayed 3 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in a very nice neighborhood.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staying in a castle with great amenities
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Sara

Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Joel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. Clean and nice and convenient location. Would definitely stay again.
Stayed 2 nights in Oct 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

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