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W14 Hotel Kensington London

3.0 star property

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Photo gallery for W14 Hotel Kensington London

View from property
Reception
Standard Triple Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior detail
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Gunterstone Road, 16-22, London, ENG, W14 9BX
  • Place, Kensington High Street
    ‪10 min walk‬
  • Place, Cromwell Road
    ‪10 min walk‬
  • Place, Olympia Events
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Double Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Petite Single Room

Petite Single Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Petite Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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Reception
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  • 24/7 front desk
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The price is €75
includes taxes & fees
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About this property

W14 Hotel Kensington London

This hotel features a bar/lounge, a snack bar/deli and a conference centre. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
W14 Hotel Kensington London offers 39 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

W14 Hotel Kensington London's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • 9 minutes by foot from Kensington High Street and a 3-minute drive from Thames River
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly W14 Hotel Kensington London. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star London hotel.

The hotel hosts a free manager's reception daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 70 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 5 floors
  • Built in 1860
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 10 AM

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 70.00 per day
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel W14

W14 Hotel

W14 Hotel London

W14 London

W14

W14 Hotel

W14 Kensington London London

W14 Hotel Kensington London Hotel

W14 Hotel Kensington London London

W14 Hotel Kensington London Hotel London

W14 Hotel Kensington London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 1000 reviews
Rating 8 - Good. 453 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Fai Yin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Dec 2025

8/10 Good

garry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes room excellent but did have to ask for towels
Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Clean room. Bed was really comfortable. Staff was friendly
Stayed 1 night in Nov 2025

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities
All the staff were nice and the room was clean and well kept. I particularly thought the optional breakfast at 7.50 was excellent value for money and was served in a nice setting. The hotel was well priced and is in a good location near a tube station.
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient stay while getting my daughter settled at her new school.
Stayed 1 night in Sep 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

DUYGU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average London hotel room but clean

Was not too bad for the price. Overage London hotel room but was clean.
Stayed 1 night in Jul 2024

8/10 Good

Alasdair

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Pooja

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting an exhibition at Olympia and W14 was an ideal location. Room was small for 2 people, but for one night it was fine. No complaints. Be ware there is no lift. We were on the top floor.
Stayed 1 night in Aug 2024

8/10 Good

Daryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a good enough small room to spend the night. early check in which is very good, wi-fi is not very good as in many hotels
Stayed 1 night in Sep 2024

6/10 Okay

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and reasonably modern. Bed was slightly firm and so are the pillows. The toilet handle was broken which caused the toilet to not flush. Service came immediately and repaired. Good hotel, small room for twin beds but overall a good stay. NO ELEVATOR so you will have to walk with luggage up to 3 floors. Again NO ELEVATOR so you will carry your luggage up the stairs!
Stayed 3 nights in Sep 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities
They’ve done a nice job overall, and the staff are friendly and effective, but a few little details let it down slightly - my towel has holes worn in it, the handheld shower holder is broken, the toilet has a constant drip, the WiFi is pretty shocking, and there’s no lift making the third floor a bit of a struggle with luggage (the climb did mean I had mobile signal to make up for the lack of WiFi 🙂) But did it provide a comfortable place for me to spend a night at a very reasonable price for the location? Yes. Would I use it again? Yes.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the 2nd time this year when I stay at this hotel and I'll come back next year
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

swaroop chandra

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tiny double bed room, Room was at third floor, no lift. Room’s A/C was not working, when window was opened, window was dusty and dirty. shower head just drizzled and the hand shower head can’t be used as overhead shower. No tea spoons for tea and coffee/ just wooden stirrer. No chair in the room as advertised
Stayed 1 night in Sep 2024

6/10 Okay

Mohammed Nizran

Travelled with partner
Liked: Staff & service, amenities
Overall experience is good but so much of flies in the room which was so inconvenient.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
Comfortable beds, spacious for London and good staff. Only downside is that the place needs some repairs and decoration maintenance
Stayed 2 nights in Sep 2024

6/10 Okay

Sikander

Travelled with family
Hotel seems to be few victorian houses put together. Not bad. Little dark and dingy. Old dirty carpets. But surprisingly the bathroom was upto date and good. Receptionist(s) are not very friendly people. Would I stay here again? Maybe.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Fantastic stay. Reception was friendly, room was clean and well decorated, and beds very comfortable. The location was excellent for us, and the hotel is on a nice residential street. There were minor areas which could do with a bit of a touch up of the decor, but that didn’t bother us in the slightest. The price we paid for our room was great in comparison to other nearby hotels, and we wouldn’t hesitate to recommend this hotel and would happily stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Alan, London

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Even for just a weekend trip and not being in the room much it wasn’t worth the price at all. The bed was shoved in and there was absolutely no room to move what so ever, furniture was damaged and had screws sticking out. The bathroom door was damaged and had paint on it and the floor had a loose tile that shifted whenever stepped on as well as the flusher button being broken so the toilet would constantly drain until moved back into place.
Stayed 3 nights in Aug 2024

6/10 Okay

Callum

Disliked: Staff & service

Cheap and cheerful

Didn’t like being on the ground floor, felt unsafe with window - very residential area. Nice hotel for one night, cheap and cheerful.
Stayed 1 night in Aug 2024

8/10 Good

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Muntadher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Could be better

Nice hotel but very unhelpful and unfriendly staff. The room was nice and very modern. Breakfast was ok but overpriced for the selection on offer. Staff didn't go out of their way to help and contacted us to say if we didn't turn up by a certain time they wouldn't keep our room which meant we had to rush across London to get there in time. No mention of this on the booking confirmation. It could be a wonderful place to stay but we will book somewhere else next time
Stayed 1 night in May 2024

8/10 Good

Maria Antonia Rigor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 8 nights in Jun 2024

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