Gorgeous home. Owner was terrible with communication and aggressive, swinging moods. She gave us incorrect room info and took many weeks to get back on two occasions. She was excessive ocd level with cleaning ideas though 5 people said the place was left in excellent condition. She offered us another day when two of our elderly, confused ladies were late checking out (she had no bookings after) and we asked for it, then she took it back, began messaging negative and aggressive messages... mind you not calling us at the two emergency numbers provided immefoately as was. Went through and inappropriately trested guest belongings. we paid her late fees, had the ladies rushed back and out, saw the home ourselves as near spotless... but then she began adding charges for one bathroom she claimed was not perfect... though we already pd her cleaning fee. Not a good host and definitely moody, unreliable and aggressive. Mind you we paid the highest, expensive rate in the city for this rental! Thousands! Ridiculous. We rented three vrbos same area and the others were all top rate, wonderful and cordial - even though one guest checked in at a late hour in one.