2/10 Terrible
Margie
Travelled with family
10 Oct 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in, dropped off our belongings and headed out. When we got back a couple hours later, we went back to our room and there was a roach crawling across the floor. In a panic, we gathered our belongings and put them in the car, as we did not want to take any bugs back home with us. I then went to the office and requested a refund and to check out, as I was not going to stay where there were roaches. Instead, I was told I could not get a refund and that they would move me to a different room. I returned my key and left anyway. While my biggest complaint was the roach, the room itself was not in the best of shape and could have been more clean. I stayed at this same place 2 years prior and it was fine so I was expecting the same experience. Unfortunately, it was not. I was able to get 1/2 of my room refunded from Expedia but am still out over $250 and not very happy. I would NOT recommend this place.
Margie
Stayed 4 nights in Sep 2025
