6/10 Okay
Max
28 Jul 2025
Comfortable but missed expectations
Comfortable hotel with a nice vibe, but there were a few things that missed on expectations for a 5-star hotel rated so highly on hotels.com.
Staff at check-in was overly forward, preemptively trying to upsell us on a room because we would have noise issues and making fun of a guest's name.
Our shower was backed up when we checked in. I called to have it fixed, and I think they sent someone but it was not fixed by the time we checked out. We had to take short showers in a couple inches of water. No accommodations for this gross issue; just a "sorry that happened" while we checked out.
There was noise from the venue next door but I saw that in the reviews when booking. If that bothers you book a courtyard room.
Max
Stayed 2 nights in Jul 2025

































