2/10 Hirveä
Jaymie
Matkusti perheen kanssa
15.2.2026
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
To start off, the staff was not friendly at all! When we checked in we were told the parking lot was full so we would have to park on the street or in a parking garage 1.5 blocks away. We were not told we needed to make a reservation for parking, not on the website either. While our vehicle was in the parking garage, the back window was busted out, our vehicle ransacked and items stolen. As far as the hotel, the shower had mold in it, the floors were dirty and the sheets smelled like they had been slept on. We thought we had complimentary breakfast but you had to go downstairs and there was one person taking the orders and fixing the food, we waited for over 30-45 minutes for our breakfast. The food was good but it took forever to get it. Anytime from check in to check, when we would go to the front desk, the staff would be at the bar talking or on their phone and acted like we were interrupting them. We booked this hotel because our daughter was having cancer surgery and it was close to the hospital so we could be with her. Needless to say, we had to leave a day early because there was no way we could stay in that area of town with a window that was broken out. We will never stay at this hotel again and will definitely spread the word not to stay there. Very disappointed with our stay and disappointed I had to leave my daughter!
Jaymie
Yöpyi 3 yötä helmikuussa 2026