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Residence Inn Louisville East

3.0 star property

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Photo gallery for Residence Inn Louisville East

Property grounds
Front of property
Free daily full breakfast
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
120 N Hurstbourne Pkwy, Louisville, KY, 40222
  • Place, Hurstbourne Corners Shopping Center
    ‪5 min walk‬
  • Place, Hurstborne Shopping Center
    ‪8 min walk‬
  • Place, Danger Run
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(20 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(17 reviews)
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Basic Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Basic Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Staybridge Suites - Louisville - East by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 674 reviews
The price is €78
includes taxes & fees
1 Jan - 2 Jan 2026
Staybridge Suites - Louisville - East by IHG

About this property

Residence Inn Louisville East

Hotel in Louisville with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a snack bar/deli and self parking. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Change of towels is available on request
Residence Inn Louisville East offers 96 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Louisville East. During your stay, you're just a quick walk from Hurstbourne Corners Shopping Center. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute walk from Hurstbourne Corners Shopping Center and 13 minutes on foot from Hurstborne Shopping Center
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Residence Inn Louisville East. For a fee, parking is available.

This 3-star Louisville hotel is smoke free.

Guests are served a free full breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay (maximum USD 100.00 per stay), plus a deposit of USD 100.00 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay (maximum USD100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Louisville Residence Inn
Residence Inn Marriott Louisville Hotel
Residence Inn Marriott Louisville
Residence Inn Louisville Downtown Hotel Louisville
Louisville East Louisville
Residence Inn Louisville East Hotel
Residence Inn by Marriott Louisville
Residence Inn Louisville East Louisville
Residence Inn Louisville East Hotel Louisville

Residence Inn Louisville East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 227 out of 460 reviews
Rating 8 - Good. 119 out of 460 reviews
Rating 6 - Okay. 51 out of 460 reviews
Rating 4 - Poor. 30 out of 460 reviews
Rating 2 - Terrible. 33 out of 460 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shayne, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Kelly Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it here, it was like home for me!

I'll definitely be back if I need a place to stay- The staff - Chris, Michelle, James, Nick, Juan, & 1 more I couldn't remember his him, I had them all wrote down, plus even the the house keepers. Definitely pet friendly! Anything you needed they we're more than willing to help out. I've never met such a friendlier staff than these people here. The rooms were very clean, I had a place I could cook my own food. I never saw one bug the whole time. Which was a relief & pleasing at the same time. They had breakfast every morning with variety of foods to your pleasing. I have an ESA animal & he was never bothered once, he even felt like home, he was comfortable and not a bit scared of where he was & that was big for me. I always vacuumed every 2 days cause I know how pet hair can bother others, so I took that into consideration, thus being said they would let me borrow their vacuum to do so just to keep up any kind of pet hair. Any how, if I ever come back through I'll be coming back here 100%. I hated leaving, but had to go, though like I said, out of any other places, this beats them all & if you're ever in the area I would suggest you stay here, if you are or going to stay in the area. To the persons name I forgot please forgive me, you were the first person I met, there & the last I saw & I can only hope you are awarded 5 stars for your CS. You work after 3pm & you showed me the room when I came to look at it. My apologies for losing my paper with names and forgetting yours.
Stayed 14 nights in Sep 2025

4/10 Poor

Todd

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Kitchen faucet dropped constantly. Room reeked of mold. Probably a great place to stay years ago when it was built
Stayed 2 nights in Sep 2025

8/10 Good

Aubree

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property was a great choice for our stay for vacation! We thought the lay out was very cute and greeting, very welcoming! Parking was convenient, and we walked into a clean room, but we did not receive room service once during our stay, even though I checked the box for every other day! Not a huge deal, but we also had an issue with a mouse in our room! We did have our door open momentarily while we were bringing in luggage, so maybe he made his way in then, but still very shocking to see on our first day, but we never saw the little guy again! Overall, a very comfortable and quiet stay, very easy to get public transportation and taxi services, and lots of places near to eat early and late!
Stayed 4 nights in Sep 2025

10/10 Excellent

Cassandra

Stayed 3 nights in Jun 2025

6/10 Okay

Debra, Chilliwack

Travelled with partner
Disliked: Amenities, property conditions & facilities
I’d have to say this is one of the oldest Marriotts we have stayed at ..it is very much in need of renovating… very old and tired. I actually couldn’t believe Marriott still has their name on this property. The furniture is old there wasn’t enough dishes in the kitchen. The breakfast was very so so… I would never stay here again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Lee

Stayed 7 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check, Chris was very friendly at check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Colby Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a business trip which was a week in total. Excellent customer service. The front desk will effectively ensure anything you need is taken care of. The rooms are solid given they have far more resources than the average hotel. I’ll definitely be staying here my next trip to Louisville.
Stayed 6 nights in Aug 2025

10/10 Excellent

GLORIA, Louisville

Stayed 3 nights in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Lisbeth

Stayed 12 nights in Jul 2025

10/10 Excellent

EUGENE

Stayed 2 nights in Jun 2025

8/10 Good

Kenyon

Stayed 12 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Rio

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room stench with weed. Breakfast was so-so, on our last day we were met with a sign "No breakfast today" on the door with no alternative offer for a togo option. Small swimming pool, it was so crowded all the time we didnt get to enjoy it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except the dishwasher didn't work.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ariston

Liked: Cleanliness, staff & service, property conditions & facilities
What you expect, no issues, clean, safe, efficient check in and check out. Can’t ask for more.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Cherie

Stayed 1 night in May 2025

8/10 Good

Dustin

Stayed 2 nights in May 2025

6/10 Okay

Ira

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Major compliments to Michelle at the front desk. She walked us to our room, offered to help get breakfast, which was upstairs, and handled a small plumbing issue in the room. She is an asset to your organization. We did not know that the hotel was a complex of apartments. We are grateful that Michelle assigned us a ground floor room. As seniors, carrying suitcases up stairs would not have been easy. The step up to the tub was very high. The concrete paths needed repair.

8/10 Good

Justina

Stayed 2 nights in Apr 2025