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Hôtel de la Vallée

3.0 star property

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Premium Double Room | Bathroom | Free toiletries, hair dryer, towels
Bar (on property)
Premium Double Room | Desk, soundproofing, iron/ironing board, bed sheets
Reception
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
28 rue des Pyrenees, Lourdes, Hautes-Pyrenees, 65100
  • Place, Lourdes Covered Market
    ‪3 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪11 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪12 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for Triple Room

Triple Room | Desk, soundproofing, iron/ironing board, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Double Room

Premium Double Room | Desk, soundproofing, iron/ironing board, bed sheets

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, soundproofing, iron/ironing board, bed sheets

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room Single Use, 1 Double Bed

Basic Double Room Single Use, 1 Double Bed | Desk, soundproofing, iron/ironing board, bed sheets

Basic Double Room Single Use, 1 Double Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, soundproofing, iron/ironing board, bed sheets

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

Hôtel de la Vallée

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space and concierge services are on-site.
Hôtel de la Vallée offers 40 accommodations with a hairdryer and free toiletries. 22-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hôtel de la Vallée, you're just a quick walk from Lourdes Covered Market. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 258 square feet (24 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hôtel de la Vallée. For a fee, parking is available.

This 3-star Lourdes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
Hôtel de la Vallée has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 11 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 6 to 10 for adults and EUR 4 to 6 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Thin carpet in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.

Renovations and closures

The property is closed between 14 December and 2 April.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 7 per pet, per night
  • Weight limit: 11 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6.00 to 10 for adults and EUR 4 to 6 for children
  • Covered self-parking fee: EUR 11 per night
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.00 per night
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel De La Vallee Lourdes
de la Vallée
Hôtel de la Vallée
Hôtel Vallée Lourdes
Vallée Lourdes
Hôtel de la Vallée Hotel
Hôtel de la Vallée Lourdes
Hôtel de la Vallée Hotel Lourdes

Hôtel de la Vallée Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 183 reviews
Rating 8 - Good. 64 out of 183 reviews
Rating 6 - Okay. 14 out of 183 reviews
Rating 4 - Poor. 2 out of 183 reviews
Rating 2 - Terrible. 3 out of 183 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, easy parking and everything we wanted to see was in walking distance.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of this family- owned hotel are lovely! Great place.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Christine Konrad

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very convenient and quiet. The staff were very friendly and accommodating. I would recommend this hotel when traveling to Lourdes.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Robert

Central, and not far from the Grotto, quiet area.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice haven from the crowds

Staff was very helpful. Meals were wonderful. Recommend dinner at the hotel. So relaxing and cozy.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel, the staff was very friendly. Free parking spots on the streets or a garage where you can park the car for 9€/night. The hotel is very central.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Suvra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and this hotel were exceptional. They communicated very timely giving exact directional information we were looking for. We highly recommend this place to anyone. We hope they will be happy staying here.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Good good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very friendly owners and staff. We had breakfast as dinner at the hotel on different days and it was very good. Room was good. Separate bathroom and toilet, which was very convenient.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Lucky Gem of a find

Service was outstanding, room was clean and comfortable, location was short walks from all of Lordes’ sites and restaurants and shops. A quietly welcoming stay. Nice.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No sleep for 2 nights. Walls are paper-thin so you can hear other guests in the corridor, in the adjacent rooms - conversations, snoring and bathroom business.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

HERMINIA

Liked: Cleanliness, staff & service, property conditions & facilities
It is a little far from the Grotto and street where the hotel Is located is unlit. But the staff are very friendly and acvomodating!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for seniors as there is a lift

Got this hotel at £34 per night through Expedia and would recommend it to anyone. The manager who was on reception when we arrived could not have been more helpful. Hope to stay there again the next time we go to Lourdes. Paid 8 Euros for parking which has access direct from reception. Well worth it.
Verified

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. It’s an easy walk to the Lourdes candlelight procession and churches. Make sure to take the elevator instead of walking the entire way! (Ask front desk to find out where it is :) ). Actual coffee cups in the rooms and fantastic bamboo toothbrushes! Breakfast was good and staff extremely accommodating and helpful. HIGHLY RECOMMEND
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Elina

Very no e
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre, personnel très aimable: cela fait vraiment du bien. Petit déjeuner avec un choix sucré ou salé et j'ai particulièrement apprécié la possibilité de dîner avec un menu changeant chaque jour et des plats que j'ai trouvé très bons. Service impeccable, avec le sourire, et le souci de rendre heureux leurs locataires. Il y a des petites imperfections comme les portes qui claquent lourdement mais tout cela est effacé par l'amabilité du personnel. Possibilité de parking, ce qui est appréciable quand on vient en voiture.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très serviable et agréable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, room comfort
Juste une nuit, il y a tout le nécessaire, c’est propre et l’accueil très chaleureux.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Merci au Directeur de l'hôtel pour ce séjour de 2 nuits qui s'est très bien passé. Très propre. Je recommande +++
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

michie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

広めのダブルルームを選んだら、予想以上に広くて快適でした。お風呂とシャワールームもあり、そしてトイレが別々にあって、日本人の私には良かったです。 朝食のパンはとてもサクサクで美味しかったです。受付のムッシュはとても早口のフランス語でしたが親切でした。 駐車場には、雨が降っていても濡れずに建物内から直接行けました。 ホテルにあった案内のレストランは、近くにあり、とても親切でsympaで、美味しかったです。早めに行かないと人気らしく満員でした。 また行くなら、ここを選びます。
Stayed 1 night in Oct 2024
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hôtel dans sa catégorie,accueil très sympathique,proximité du centre-ville et accès rapide à la grotte.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Personnel super gentil, à l’écoute ! Un excellent séjour pour se reposer
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jean marie

Liked: Cleanliness, property conditions & facilities, room comfort
Personnel accueillant avec gentillesse et bienveillance. Propreté et service impecable. Je recommande.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Fulvio Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bella struttura leggermente lontana dai luoghi di culto
Stayed 3 nights in Aug 2023