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Hotel St-Etienne

3.0 star property

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Photo gallery for Hotel St-Etienne

Exterior
Desk, blackout curtains, soundproofing, free WiFi
Breakfast, lunch and dinner served
Bathroom shower
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
61 Boulevard De La Grotte, Lourdes, Hautes-Pyrenees, 65100
  • Place, House of Sainte Bernadette
    ‪2 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪9 min walk‬
  • Place, Sanctuary of Our Lady of Lourdes
    ‪11 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪14 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Desk, blackout curtains, soundproofing, free WiFi

Single Room, 1 Single Bed

  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Desk, blackout curtains, soundproofing, free WiFi

Double Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Desk, blackout curtains, soundproofing, free WiFi

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Majestic
Lourdes
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, 789 reviews
The price is €35
includes taxes & fees
5 Jul - 6 Jul
Majestic

About this property

Hotel St-Etienne

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Hotel St-Etienne offers 43 accommodations with free toiletries and blackout curtains. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel St-Etienne, you're just a quick walk from Basilica of Our Lady of the Rosary. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served weekdays for a fee
  • Amenities include a gift shop, multilingual staff and a lift
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception
  • Cats and dogs welcome free of charge
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel St-Etienne.

This 3-star Lourdes hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 6:00 AM and 9:30 AM.
Restaurant St Etienne – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Weekday continental breakfast available 6:00 AM to 9:30 AM for a fee: EUR 5.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant St Etienne

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel St-Etienne
Hotel St-Etienne Lourdes
St-Etienne Lourdes
Saint Etienne Lourdes
Hotel St-Etienne Hotel
Hotel St-Etienne Lourdes
Hotel St-Etienne Hotel Lourdes

Hotel St-Etienne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 204 reviews
Rating 8 - Good. 87 out of 204 reviews
Rating 6 - Okay. 34 out of 204 reviews
Rating 4 - Poor. 12 out of 204 reviews
Rating 2 - Terrible. 3 out of 204 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities
Tres bon Hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very close to where we wanted to be.
Stayed 1 night in May 2025
Verified

6/10 Okay

Mrs Angelia

Disliked: Room comfort

Near Grotto & Fair Price

3 minutes walking distance to grotto and ideal to attend the evening candle-light procession. Central & convenient location to catch bus to the airport.
Stayed 1 night in May 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal
Stayed 7 nights in Nov 2022
Verified

8/10 Good

Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“You pay what you get” the room is ok and enough space to walk around. Washroom amenities are basic and doable. The carpet looked old and dirty, the bonus is the elevator and walking distance to the Santuary of our Lady of Lourdes. One can walk around the surrounding area on foot. Staffs are great, very accommodating to one request. Would recommend this hotel and I would stay again at this hotel.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel idéalement situé, très proche du sanctuaire. Personnel tres aimable, notamment Fred avec qui nous avons eu à faire pendant notre court séjour. Hôtel qui aurait mérité un petit rafraîchissement, mais gardant un certain charme par son côté ancien, s’assimilant parfaitement à la ville de Lourdes. Idéal et bon rapport qualité prix pour un court séjour.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elaine Cristina

Liked: Cleanliness, staff & service
Localização excelente, tamanho do quarto bom, limpeza boa, cama ruim.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Sutharsan

Liked: Cleanliness, staff & service, amenities
Pour la 1ere famille c'était top la chambre 304. Prise un peu partout avec trois lits séparés. Belle salle de douche. Pour la 2eme famille, c'était bien la chambre 209, mais dommage qu il yavait qu une seule prise pour les 3 personnes !! Et une petite tv pour les deux chambres.. Mise à part ça tres grande chambre spacieuse et grande salle de douche. Option petit dej et diner avec un tarif convenable et très bon. Gros point à améliorer la wifi qui est pas bonne.
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Perpetua

Liked: Staff & service

Very basic

Hotel is close to the Basilica of Our Lady of Lourdes. Friendly helpful reception staff. The room was noisy at night (1st floor + near elevator) Decor minimal, needs a coat of paint. Bathroom needs a renovation, shower plus shower curtain and sink needs replacing. Paid extra for City view - was a brick wall with the roof of the building across. Didn't have breakfast there for€20.00 Per day. No kettle or coffee/tea in room. More like a 2 star hotel but the price was higher than it deserves.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Jessica-Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable convient pour des séjours à 2 ou même en famille. À proximité de tout, des boutiques souvenirs comme du sanctuaire de lourdes
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour paisible

Séjour paisible et très confortable
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux, grande disponibilité du personnel. un grand merci à Fred pour sa gentillesse et accueil. Établissement propre bien entretenu.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Visitor

Disliked: Amenities, property conditions & facilities
Front desk was helpful for us to locate street parking upon arrival. Chairs at the lounge (arm rests) mostly have holes. We had 2 twin beds that I think needs to be replaced already. You sink as you seat or lay down. TV size was too tiny for the room size and only 1-3 english channels, no cable . Reservations required for brkfst and dinner, hard to do as it is hard to tell if you will make it on time. Very accomodating in giving us hot water. No (small) fridge in the room Toiletries do not included shampoo Towels are more like kitchen towels, very thin and do not smell fresh. Our beds were made daily which was great. Heating source was small and did not warm the room well enough, and also took long to warm the room. It is an old building. Lady receptionist always pleasant though.
Stayed 10 nights in Nov 2019
Verified

8/10 Good

Magguy

Liked: Staff & service, room comfort
Personnel disponible et accueillants
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AGRADABLE VISITA.

Muy diferente a lo tradicional pero atendidos con mucha empatía
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sugerirles que quiten la alfombra que recoge olores
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very central to grotto
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Aceptable .
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons apprécié le fait qu il y aille un accueil 24 h/24h. Jolie chambre et salle de bain bien équipé pour une remise en forme avec une douche.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
J'ai aimé le dialogue avec le personnel de l'établissement. Le personnel ne se fatigue pas de chercher à vous trouver de solution au problème posé, cependant, il est bien d'indiquer que le prix proposé par Oui.Sncf ne prend pas en compte le petit déjeuner au lieu d'une surprise désagréable à l'arrivée. En outre, le petit déjeuner qu'on paye est très basique et le service petit déjeuner finit très tôt, à 9h30 pour des gens qui ont parfois fait un très long voyage et qui doivent se reposer un peu plus longuement au réveil le matin. 10h-10h30 serait mieux comme dans d'autres établissements par le monde
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Jose Carlos

Disliked: Property conditions & facilities, room comfort

Não foi tão mal

Hotel antigo, bem ao lado da igreja, o estacionamento é o público, gratuito das 18:00 as 9:00 pra quem conseguir vaga. Os recepcionistas foram muito simpáticos e as mulheres da limpeza TB.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

jrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuite d'eau dans la douche. Pas de seche cheveux. Trop de bruit en provenance des chambres voisines quelque soit l'heure.Pas de réclamation possible à faire. Pas de changement de chambre possible. Le jour du 1er mai, le personnel offre des muguets pour les gens blancs mais rien pour les gens d'Afrique ou des Dom Tom ou Asiatique????. Personnel qui dit bonjour avec difficulté vers les gens de couleurs. Personnel n'a pas le gout du contact client. Impossible de discuter avec un personnel comme ceci. Tans pis!! Petit dejeuner médiocre pour le prix. Pas de facture le jour du départ.Nous avons vécu une expérience dans cet hotel et c'est un hotel qui sera bannis pour la prochaine fois, c'est sur!!
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it is very close the the church and everything.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel aimable et chaleureux. Établissement très propre.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

JOSE

Liked: Cleanliness, staff & service

Simples

Hotel simples , bem localizado, Staff de pouca conversa. 1 dia e nada mais
Stayed 3 nights in Mar 2019