Sleep Inn & Suites Lubbock West

2.5 star property

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Photo gallery for Sleep Inn & Suites Lubbock West

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Reception
Business centre
Cleanliness standards
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5816 34th St, Lubbock, TX, 79407
  • Place, West End Center
    ‪3 min walk‬
  • Place, Lubbock Christian University
    ‪10 min walk‬
  • Place, Texas Tech University
    ‪5 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(51 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sleep Inn & Suites Lubbock West

Hotel in Lubbock with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Sleep Inn & Suites Lubbock West offers 66 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites Lubbock West. During your stay, you're just a quick walk from West End Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 5 minutes on foot from West End Center and a 3-minute drive from Ballet Lubbock
Sleep Inn & Suites Lubbock West offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites Lubbock West. Self parking is free.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Lubbock
Sleep Inn Lubbock
Sleep Inn Lubbock Hotel
Sleep Inn Suites Lubbock
Sleep Suites Lubbock Lubbock
Sleep Inn And Suites Lubbock Hotel
Sleep Inn And Suites Lubbock Lubbock
Sleep Inn And Suites Lubbock Hotel Lubbock

Sleep Inn & Suites Lubbock West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 406 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 149 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Melina

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms & sheets. Not enough towels and they were torn and old
Stayed 2 nights in Sep 2025

4/10 Poor

Tony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The overall condition of the hotel is terribly ran down! Very disappointed in the conditions. The traffic noise is terrible.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It was great!
Stayed 1 night in Sep 2025

4/10 Poor

Marisela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The check in was nice and friendly. When we get to the room, immediately saw the window wide open, dirty carpet, duvet had tears and stains, the desk chair broke, room chair stained and nasty, lamp shade bent and cracked, no hair dryer, no TV remote and the bathroom needed attention. I let front desk know immediately. Her answer was an apology and that she would make a note of everything, get us a remote, and let the morning shift person know that I needed access to a room in the morning for a hairdryer. I asked to move rooms and she said that she did not have any available. We checked in at 9pm with 4 cars in the parking lot. We should have left but we were tired, being at the hospital all day. We then go to the pool. The hot tub water looked dirty, yellow, and was not hot---colder than the warm pool water. There was trash by the tables and the pool bathroom was nasty. Heading back to the room, we ask for 6 towels-- only provided 2 upon check in. We waited 45 minutes before I called to check on towels. It's almost midnight. We had our PJs on and front desk guy asks that I go get the towels. I was given 4--towels that looked old and thin. I again ask to change rooms ---the TV didn't work after 3 remotes were provided. Again, the response--it would be noted. I have never had a bad experience with previous Sleep Inns. This place was an awful experience.
Stayed 1 night in Oct 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Refrigerator did not work. I was told the maintenance person would be there the next morning, but he never came.
Stayed 2 nights in Oct 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was not cleaned before checking in . The sheets had blood on them along with brown and yellow bodily fluids on them . I called the front desk as soon as I noticed it the fallowing morning . I was told they would change the sheets but they normally only wash sheets every 2 days is what i was told . My sheets never got changed . I addressed the issues and nothing was done about it . I’ve asked for a refund and they refused to do so . My son and I didn’t not dirty up the room at all .
Stayed 2 nights in Sep 2025

4/10 Poor

Jerry

Stayed 1 night in Oct 2025

4/10 Poor

Bianca

Disliked: Staff & service, property conditions & facilities
Hotel has gone down from the first time we ever stayed here. Front desk lady was very sweet. Our tv didnt work asked for help,she came and looked at it but then nothing else was done to fix the issue. Told me maintance would come look but never heard anything. Pool didnt look to be working, which was another reason we stay there.
Stayed 1 night in Oct 2025

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

6/10 Okay

Bryan

Stayed 2 nights in Sep 2025

4/10 Poor

Aimee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was very disappointing. The rooms were nasty. There were roaches in the bathroom. The carpet was old and stained. We were only given two towels, one washcloth and one hand towel. We were a party of three.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lloyd

Stayed 1 night in Sep 2025

10/10 Excellent

Pamela, Ponder

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at this hotel whenever I go to Lubbock. It is always an extremely clean place and the staff is always great. Every time I walk in this hotel, you get the fresh clean smell. It’s convenient to everything I do while they’re
Stayed 1 night in Sep 2025

6/10 Okay

Debra

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
T
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place
Stayed 1 night in Sep 2025

2/10 Terrible

John

Stayed 2 nights in Sep 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was filthy had to clean the room before we actually got anything out the suitcase Will never stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Zach

Stayed 1 night in Sep 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Oona

Travelled with family
Disliked: Staff & service, amenities
I liked the fitness room and that it had a hot tub. It was noisy and poor service
Stayed 2 nights in Sep 2025

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff. Place is severely rundown.
Stayed 2 nights in Aug 2025

2/10 Terrible

Marci

Stayed 2 nights in Aug 2025

2/10 Terrible

Ruben

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not clean at all ! The carpet in the hall ways was disgusting ! Over filled trash cans in and on the property. The room was dirty, the restroom wasn’t cleaned and had dirty was rags in it. Highly don’t recommend
Stayed 3 nights in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bull

I never made it and yall kept my money no refund
Stayed 1 night in Aug 2025