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Rydges Mackay Suites

4.0 star property

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Photo gallery for Rydges Mackay Suites

Bar (on property)
Exterior
Dining room
Meeting facility
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
9 Gregory Street, Mackay, QLD, 4740
  • Place, Mackay Enertainment and Convention Centre
    ‪5 min walk‬
  • Place, Caneland Central
    ‪12 min walk‬
  • Place, Bluewater Lagoon
    ‪12 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

Family Room

  • Sleeps 4
  • Free Wi-Fi

Deluxe Two Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio King

Studio King | In-room safe, desk, blackout curtains, iron/ironing board

Studio King

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Spa Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Spa Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

One Bedroom Suite | In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Suite

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite | In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Twin Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Two Bedroom Suite

  • City view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

One Bedroom Twin Suite

  • Sleeps 4
  • Free Wi-Fi

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About this property

Rydges Mackay Suites

This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Rydges Mackay Suites offers 90 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the room service at Rydges Mackay Suites. During your stay, you're just a quick walk from Artspace Mackay. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Moss on Wood
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Artspace Mackay and 6 minutes on foot from Jubilee Park
Rydges Mackay Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The business-friendly Rydges Mackay Suites also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Mackay hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Moss on Wood – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar – On-site bar. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moss on Wood
  • Moss on Wood Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , best in Mackay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Easy fast check in, Guy at reception was friendly and helpful, clean room, comfy bed, great shower but couldnt get channels on T.V but was ok with me as I just slept.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Great location, lovely reception staff, close to bars and shops. Housekeeping service and cleaning left a little to be desired.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Overall a nice stay but the furniture was a little tired.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Excellent location and helpful friendly staff. Loved our stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient to all of Mackay, enjoyed our mini break only small down is the very minimal range of equipment in the fitness centre. The breakfast was really great super selection, highly suggest booking breakfast when booking your room. Overall agreat stay as usual many thanks
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Krzysztof

Liked: Amenities
Moss on Wood room service was great, large room and comfy, will stay again for sure
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Annemaree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff were fantastic definitely stay again
Stayed 1 night in Sep 2024
Verified

8/10 Good

S m

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay I was impressed
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great helpful staff, would definitely stay again
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Cassi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to an assortment of restaurants and bars
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at check in was wonderful
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Quality accomodation
Stayed 1 night in Jun 2025
Verified

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Stay here often for business, well appointed rooms - highly recommend.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Marita

Liked: Cleanliness, amenities, property conditions & facilities
nice view of the city
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area with easy access to dining options
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Stacey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location of the property was excellent, very close to a range of restaurants. Room was clean and comfortable.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sarah Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked early and got a good rate
Stayed 1 night in May 2024

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