4/10 Poor
JEREMY
Travelled with partner
1 Dec 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was truly disappointing, primarily due to its inconvenient and desolate location; although it appears near the main city on a map, it is situated so deep in a back area that getting in and out is a major issue, making it unadvisable for travelers unless they drive. The experience began poorly as the check-in process was troublesome—the staff could not find our booking, and the front desk displayed a complete lack of professionalism, offering service worse than a budget hotel. For a hotel that is allegedly only one year old, the lousy upkeep makes it look and feel like it has been neglected for a decade. The rooms themselves were the most shocking part, as they were dirty and contaminated with extensive white mold found on the walls, furniture, and even on the bed. Even after changing rooms, the conditions remained just as bad. Furthermore, the large space shown in the photographs felt empty and lacked basic amenities: there was no TV, no refrigerator, the AC remote was broken, and only a kettle with water bottles (no coffee or tea) was provided. The hotel's surroundings match its interior, with all the downstairs shops abandoned and deserted, creating an atmosphere so inconvenient and unsettling it resembles a set for a horror or apocalyptic movie. Overall, I will not return to this property.
JEREMY
Stayed 2 nights in Nov 2025
