Crown Regency Hotel Makati

4.0 star property

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Photo gallery for Crown Regency Hotel Makati

Exterior
Breakfast, lunch and dinner served
Corner Suite | In-room safe, desk, blackout curtains, iron/ironing board
Interior
Gym

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
A. Arnaiz Avenue, San Lorenzo Village,, 1026, Makati, National Capital Region, 1223
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪3 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪6 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Corner Suite

  • 56 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Crown Regency Hotel Makati

A full-service spa, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a coffee shop/cafe are on-site.
Crown Regency Hotel Makati offers 61 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Crown Regency Hotel Makati, you're just a quick walk from Ayala Center. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Ayala Center and Glorietta Mall
  • Airport shuttle service available for a fee
Crown Regency Hotel Makati offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A rooftop terrace, spa services, and gift shops/newsstands are also featured at the business-friendly Crown Regency Hotel Makati. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Makati hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6 AM to 10 AM.
Lobby Lounge – This restaurant serves breakfast, lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6 AM to 10 AM for a fee: PHP 600 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Regency Hotel Makati

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PHP 600 for adults and from PHP 600 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crown Hotel Makati
Crown Makati
Crown Regency Makati
Crown Regency Makati Hotel
Makati Crown Regency
Makati Crown Regency Hotel
Makati Regency Hotel
Regency Crown Hotel
Regency Crown Hotel Makati
Regency Hotel Makati
Crown Regency Hotel Makati, Metro Manila
Crown Regency Hotel

Crown Regency Hotel Makati Reviews

Reviews

6.6
Rating 10 - Excellent. 68 out of 476 reviews
Rating 8 - Good. 151 out of 476 reviews
Rating 6 - Okay. 144 out of 476 reviews
Rating 4 - Poor. 66 out of 476 reviews
Rating 2 - Terrible. 47 out of 476 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aaron Toto

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place
Stayed 9 nights in Feb 2024
Verified

6/10 Okay

David

Liked: Cleanliness
Convenient location and adequate room. Staff was polite but not accommodating when we requested to use the lounge during the evening.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Mary Grace

Liked: Cleanliness
The room was clean, however the washroom shower didn't have warm/hot water. A staff did come promptly upon notice, but we only got warm/hot water in the washroom sink. Also, the breakfast promised failed to provide quality food and though there's buffet trays visibly set up, only a la carte food was served, also the service of food was very slow.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Maribel

The hotel is near the malls, just a few minutes walk. Like the room - modern, clean, comfortable bed and good AC. The only downside was the small bathroom and deep step out of the bathtub. No handrail to hold on. Staff are friendly and helpful. Breakfast was good on our first day, but not on the second day.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Mae

Liked: Cleanliness, staff & service, amenities
Clean but lack of natural lighting
Stayed 8 nights in Dec 2023
Verified

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Dirty with cockroaches.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Carlota

Liked: Staff & service
Disliked: Property conditions & facilities
I would admit that it was convenient to have access to commercial places like Greenbelt and Glorietta, but the hotel is already OLD; as it reeks of a "moldy" air at the lobby, and the hallways stench like a garbage bin...just too sad, coz we we've enjoyed the very first time in opened (and everything was BRAND NEW). Management may have been complacent that they never conducted Quality Assurance from the internal customers, or took reviews like this seriously. The staff managed to perform over and above what was expected, which may be the only "saving grace" of this hotel.
Stayed 4 nights in Jul 2025
Verified

2/10 Terrible

Abdullatif

Never again with Expedia I couldn’t stay and i was denied stay because I didn’t have a reservation, and Expedia ignored all my calls , Emails, and virtual chats, also they ignored the hotel calls. Now Expedia not responding my money back refund request
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Hirofumi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

嫌だった

シーツのサイズが小さい。
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Mylene

Liked: Staff & service, room comfort

Service is good

It’s better than the rest of budget hotels in makati. My room was okay however, the floor was dirty, seems like it was clean and also, sheets are old and look dirty, spotted a few stains. Service is very good, I was allowed to checked-in 2 hrs before the check in time. The staffs are all helpful and did a good service.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Yoshiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but cable tv doesn't work...

It was a quick and friendly checkin.Only disappointment was multinational cable tv which didn't work during my whole stay.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

June

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Good location but not recommended for family hotel

Staff is not helpfull, toilet not well clean and too small. Breakfast is not worth for what you pay.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
ウェブの情報とはだいぶ違っていた。看板は色あせ、エントランスには車が何台も停まっている間をすり抜けて入る感じ。ロビーも狭く四つ星とは思えなかった。シャワーはホースのない天井に固定されたものだけで、上手に身体を洗えず、お湯の出も悪かった。朝食バイキングの料理は非常に少なく、ベーコンもなく、パンもなかった。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

一人のお客を失ってしまった

清潔感と安心感があるビジネスホテル。朝食のバイキングは朝食付ではなかったので、9時頃出向いたのだが、主だった料理がなくなっていて、おまけに600ペソとられた。一つの不快なことが、ホテル全体や滞在の印象を大きく変えてしまう。 残念だけど、もう泊まることはないでしょう。
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

KS

Disliked: Amenities, property conditions & facilities
リノベ最中でジヌなどの設備使えず。ペンキ臭くて参りました。
Stayed 2 nights in Nov 2019
Verified

8/10 Good

WEI LIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐種類太少
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Be careful at this hotel. They have policies not explained to guests upon check in and then say we have to charge you according to “our policy” you never knew about or is displayed. Breakfast is a joke. Staff is just following owners/management directions so no one on site has the ability to make any concession or make the issue right. Make sure everything works in the room correctly as the mentality is a you broke, you pay attitude even if it was broken before by another guest. Use extreme caution as the little cheaper price for a room will come at a bigger cost with all their hidden policies. Beware!
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Very high deposit (Php3,000) was required by the hotel. (even 1 night stay) The hotel staff said it was regulated by the hotel manager. How the customer can enjoy for going out (sightseeing, shopping, food etc.) without Php 3,000 cash ? This is something wrong.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
特に悪いところはなし。ロケーションは良いので、安く取れれば非常に良い
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

K

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
お湯が出ない。 清掃をしてもらったら部屋に水たまりが出来ていた
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff from reception desk to Housekeeping
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Its just across the mall and staff are so nice and friendly.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

モールに徒歩1~2分★

最高に便利な場所でした。SMモールやグロリエッタに、徒歩1~2分で行けます。観光は、車がホテルに迎えに来てくれるので、滞在するのに最適です☆
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It's location. Close to mall and other facilities such as airport and land transport.
Stayed 1 night in Mar 2019