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Rock Island Inn & Suites Marshalltown

2.5 star property

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Photo gallery for Rock Island Inn & Suites Marshalltown

Front of property
Standard Room, 1 Queen Bed, Non Smoking, Hot Tub | 1 bedroom, in-room safe, blackout curtains, iron/ironing board
Point of interest
Reception
Fridge, microwave, coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly

Explore the area

View in a map
3303 S Center St, Marshalltown, IA, 50158
  • Place, Marshalltown Community College
    ‪6 min walk‬
  • Place, B.J. Harrison Library
    ‪13 min walk‬
  • Place, Timber Creek Park
    ‪2 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

Standard Room, 1 Queen Bed, Non Smoking, Hot Tub | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed OR 1 Large Single Sofa Bed

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Room, 1 Queen Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains
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About this property

Rock Island Inn & Suites Marshalltown

Hotel with free breakfast, 9-minute walk to Marshalltown Community College
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Rock Island Inn & Suites Marshalltown offers 106 air-conditioned accommodations with a safe and free newspapers. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. 37-inch LCD televisions come with premium cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Rock Island Inn & Suites Marshalltown. During your stay, you're just a quick walk from Marshalltown Community College. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Mojito Mexican Restaurant
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • 9 minutes by foot from Marshalltown Community College and a 3-minute drive from American Legion Memorial Golf Course
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Rock Island Inn & Suites Marshalltown offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and a picnic area are also featured at Rock Island Inn & Suites Marshalltown. Self parking is free.

This Marshalltown hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9 AM.
Mojito Mexican Restaurant – This restaurant specialises in Mexican cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mojito Mexican Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 20 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Regency Inn
Best Western Regency Inn Marshalltown
Best Western Regency Marshalltown
Best Western Marshalltown
BEST WESTERN Regency Inn Marshalltown, Iowa
Marshalltown Best Western
Best Western Regency Inn
Rock & Suites Marshalltown
Rock Island Inn & Suites Marshalltown Hotel
Rock Island Inn & Suites Marshalltown Marshalltown
Rock Island Inn & Suites Marshalltown Hotel Marshalltown

Rock Island Inn & Suites Marshalltown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 154 out of 457 reviews
Rating 8 - Good. 147 out of 457 reviews
Rating 6 - Okay. 85 out of 457 reviews
Rating 4 - Poor. 42 out of 457 reviews
Rating 2 - Terrible. 29 out of 457 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Stefanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Dee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and great price

Really enjoyed the stay. The room was excellent, as was the attached restaurant, Mojitos. I will definitely stay here again the next time I’m in town.
Stayed 4 nights in Jul 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Erika

Disliked: Amenities
Done online reservation. Reserved king room and was given a double bed and they wouldn't correct the problem. Blamed the switch up on Expedia. And screwed me on my reservation!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kathleen

Travelled with family
Disliked: Staff & service
It was very clean but had an unusual smelled. The pillows were not normal size but round.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Jun 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the staff were nothing but awesome. The breakfast meal and the attendants were fantastic. The cleaning staff were exceptional in making sure everything was cleaned daily and fresh towels. The attendant that checked us in was friendly and very professional!!!!
Stayed 6 nights in May 2025

6/10 Okay

Michael

we get there and nobody at front desk, had to use a phone and wait 5 mins, and went to get coffee and coffee was cold, asked the front desk person why the coffee was cold, so she said to use the keriug, so i did, and there was no creamer, once again asked the front desj person for some creamer, she pull open a drawer under the kuerig,and i opened the cream and bunch of ants come crawling out of it, opened another and the cream was so dried it had to been there for 2 years, told the front desk person and she shrugged it off, didnt even apologize, the rooms were actully clean, prob best part of the experiance, but the pillows were like couch pillows, they were not bed pillows, pool was decent, no hot tub, breakfast bar was good, overall wont be staying there again hope this helps with deciding staying there, ps bring your own pillows if you do decide to stay there
Stayed 1 night in May 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel. really liked the welcome package they provided at check i
Stayed 1 night in May 2025

6/10 Okay

Christopher

Business traveller
Disliked: Cleanliness, amenities
Rooms could be cleaned better
Stayed 1 night in May 2025

10/10 Excellent

Addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. What I loved the most was that it was a quiet stay and was able to rest well. All questions were answered and all service people were great!
Stayed 2 nights in May 2025

8/10 Good

Thomas

Travelled with group
Stayed 1 night in May 2025

10/10 Excellent

Rick

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are very kindly
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No frills, great price

I needed a low cost last minute hotel. I booked this because the price beat other hotels in the area by $40 per night. I read reviews and gave it a try. I'm glad i did because this is a great hotel at a great price. The pool was warm enough to enjoy and has an 8 ft deep section that was very enjoyable. The breakfast was amazing with several hot items, oatmeal, cereal, fruit, waffles, breads, fruit, and more. An excellent value.
Stayed 1 night in Apr 2025

6/10 Okay

Trenton

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Check in was nice. Room was not the greatest not the worse. I checked in put my bag in and immediately left and didnt get back tell 1030ish. But i noticed the toilet was a little lose. I found some long hairs in one of my beds. I got a room with 2 beds. Top of the head boards were dusty and looked like pieces of comprosit board maybe from the bed frames? It was late enough i didnt bother with saying anything. Bed was decetly comfy. Not a bad place just the room needs to be cleaned and double checked.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Property conditions & facilities
Adequate
Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

This is an older motel but is well cared for and amazing quality for the price. The breakfast was exceptional.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel only thing I would recomend changing is the pillows
Stayed 1 night in Feb 2025

8/10 Good

Caleb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but clean and affordable. Accommodations were good.
Stayed 1 night in Feb 2025

10/10 Excellent

juan

Stayed 1 night in Feb 2025

10/10 Excellent

yuneisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025