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Mesón de Santa Elena Hotel Galeria

3.5 star property

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Photo gallery for Mesón de Santa Elena Hotel Galeria

Restaurant
Dining room
Superior Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Property entrance
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Hidalgo 155, Centro Histórico, Mascota, JAL, 46900
  • Place, Main Square
    ‪3 min walk‬
  • Place, Nuestra Senora de los Dolores Church
    ‪3 min walk‬
  • Place, La Preciosa Sangre Temple Ruins
    ‪7 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a bed, bedside tables, a desk, a chair, a chandelier, and a window with curtains.

Superior Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room

A bedroom with two beds, a nightstand with a lamp, a canopy bed, and a chandelier.

Junior Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Interior detail
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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
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The price is €126
includes taxes & fees
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About this property

Mesón de Santa Elena Hotel Galeria

This hotel features a full-service spa, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room and concierge services.
Mesón de Santa Elena Hotel Galeria offers 15 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is open daily.
During your stay at Mesón de Santa Elena Hotel Galeria, you're just a quick walk from Nuestra Senora de los Dolores Church. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Nuestra Senora de los Dolores Church and 3 minutes on foot from Main Square
Mesón de Santa Elena Hotel Galeria offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and tour/ticket assistance are also featured at Mesón de Santa Elena Hotel Galeria. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mascota hotel.

Guests are served a free continental breakfast daily from 7 AM to 11:30 AM.
Mesón de Santa Elena Hotel Galeria has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mesón de Santa Elena Hotel Galeria

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Mesón de Santa Elena Galeria
Mesón de Santa Elena Galeria Mascota
Mesón de Santa Elena Hotel Galeria
Mesón de Santa Elena Hotel Galeria Mascota
Mesón Santa Elena Hotel Galeria Mascota
Mesón Santa Elena Hotel Galeria
Mesón Santa Elena Galeria Mascota
Mesón Santa Elena Galeria
Meson De Santa Elena Galeria
Mesón de Santa Elena Hotel Galeria Hotel
Mesón de Santa Elena Hotel Galeria Mascota
Mesón de Santa Elena Hotel Galeria Hotel Mascota

Mesón de Santa Elena Hotel Galeria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 68 reviews
Rating 8 - Good. 18 out of 68 reviews
Rating 6 - Okay. 9 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and cozy
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
Old hotel in good shape.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Great staff. I’d definitely stay there again and surely will. Love what they have done restoring a 120 year old house.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally nice boutique hotel with a combination rustic and contemporary style. Customer service was excellent.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Saifudin

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic stay in a beautiful old building. Our room was beautifully appointed and we got a hearty hot breakfast. The SERVICE was amazing. Fernando greeted us like family and couldn’t do enough to make us feel welcome. Would stay here again in a heartbeat. Mascota, by the way, is well worth the trip
Stayed 1 night in Jan 2023
Verified

8/10 Good

FERNANDO

Liked: Amenities
I like very much the hospitable place, very friendly stuff. This is a rustic hotel, the furniture is rustic but the bathroom was beautiful and modern, one block away from the church and plaza, you will wake up to the church bells very early. They offer parking space in a enclosed garage very convenient if you are driving. I will come back when in Mascota.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Francisco Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Meson de Santa Elena on X-Mas Eve. The hotel with a very distinguished traditional architecture is located down the street from the main Church in Mascota. You can easily walk to everything from there. We rented a suite that was spacious and very quiet. The person at the reception, the cleaning ladies, the persons in charge of breakfast: everyone was attentive and kind. I highly recommend Mesón de Santa Elena and a visit to Mascota.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Bertha

Liked: Cleanliness, staff & service
You can hear all the noisy around the neighborhood.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Timm

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, very clean and a nice made-to-order breakfast included. The staff are pretty quiet and friendly, but only engage you when ask specific questions, even in Spanish. It is easily walkable to the principal Plaza. No AC so a little bit warm and there happened to be street construction occurring right around the hotel, which was a parking inconvenience but other than that not a problem.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is over 200 years old. The rooms are spacious Ours had a private patio with a fountain. The staff was very accommodating. The cleanliness and decor was excellent. The rooms do not have air conditioning or heat, so I cannot imagine what it would be like during the summer or winter months. Only one issue I feel the price is too high for the location.
Stayed 2 nights in May 2023
Verified

6/10 Okay

Aranza

Liked: Staff & service, amenities, property conditions & facilities
The hotel is quite beautiful and the room we got was away from the main road, so pretty quiet. The one thing that was problematic was the heat. You get an oscilating fan (no A/C) and the room temp was just too much for comfort. The beds were hard and being so close to the mountains, there are all kinds of critters inside the room. Breakfast was included and delicious.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

J Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Feb 2026
Verified

6/10 Okay

CARLOS

Disliked: Staff & service, property conditions & facilities, room comfort

Dormí muy mal

El servicio de recepción muy malo y no me permitieron pagar con tarjeta , no sabían que cuarto era y aparte desde las 6 am comenzaron trabajos de obra muy ruidosos en una construcción atrás
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal. Excelente desayuno. y muy bonitos detalles en la habitaicón.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta llegar aquí.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y amabilidad del Fernando el gerente del hotel, nos orientó para ir a cenar y nos explicó la historia de la casona. Gracias también por servirnos desayuno más temprano de lo habitual para poder ir a la carrera.Muy amables la chica y su mamá que nos sirvieron un café de olla espectacular. Muy bonita la finca , muy cómoda, agua caliente perfecta.
Verified

10/10 Excellent

Emmanuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trato muy amable de toda ma gente!! Muy bonito! Vale la pena totalmente
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una casona antigua bien adaptada para hotel, con buenas instalaciones.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Verified traveller

Esta muy austero y le falta un poco de remodelación a las habitaciones
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel hermoso pero para llamarse boutique falta cafetera en los cuartos y el pellon de la cama estaba sucio de mosquitos
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaaaassasaasssssssssssssssssssssssssssssaasssassssssaaaasssaaaaaaaaaaaaaaaaasssssssssssssssssssssssssssssssszzzhhhhhhhhh
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Muy encantadora. Los empleados eran amables pero falta el sentido de profesionalismo.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tre bel hotel de style Espagnol

Hotel impeccable dans une ville fort jolie. Petit-dejeuner tres quelconque cependant. Et café infect. Mais il y a un café a la porte à côté.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carolina

Wonderful experience for our 42nd wedding anniversary. Beautiful old Mexican hotel with antiques throughout. Very large room opening up to a vista of an orange filled tree and lush mountains. Very friendly staff and delicious breakfasts. Not to forget the dozen fresh red roses in our room and they didn't know it was a special occasion for us.
Stayed 2 nights in Aug 2018