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St. Lawrence Hotel

2.0 star property

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Photo gallery for St. Lawrence Hotel

Lobby sitting area
King Suite W Living Room | Living area | 32-inch TV with cable channels
Breakfast area
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
10 W Orvis St, Massena, NY, 13662
  • Place, Massena Museum
    ‪1 min walk‬
  • Place, Harte Haven Shopping Center
    ‪16 min walk‬
  • Place, Raquette River
    ‪19 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Queen Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Double Queen Bedroom

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single King Bedroom

Single King Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Single King Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for One Full Bedroom

In-room safe, desk, laptop workspace, blackout curtains

One Full Bedroom

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Spa Suite

King Spa Suite | In-room safe, desk, laptop workspace, blackout curtains

King Spa Suite

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Pet Friendly Double Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Pet Friendly Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly Smoking Double Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Pet Friendly Smoking Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Queen Bed W/ Kitchenette

In-room safe, desk, laptop workspace, blackout curtains

One Queen Bed W/ Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking Double Queen Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Smoking Double Queen Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Full Bed Smoking Room

In-room safe, desk, laptop workspace, blackout curtains

One Full Bed Smoking Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking King Suite

In-room safe, desk, laptop workspace, blackout curtains

Smoking King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One Queen Smoking Room W Kitchenette

In-room safe, desk, laptop workspace, blackout curtains

One Queen Smoking Room W Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite W Living Room

King Suite W Living Room | In-room safe, desk, laptop workspace, blackout curtains

King Suite W Living Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

St. Lawrence Hotel

Hotel in Massena with free parking
Along with coffee/tea in a common area, this hotel has a 24-hour front desk and free self-parking. WiFi in public areas is free. Housekeeping is available on request.
St. Lawrence Hotel offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

During your stay at St. Lawrence Hotel , you're just a quick walk from Massena Museum. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include coffee/tea in a common area
  • Steps from Massena Museum and a 2-minute drive from Bowlmor Lanes
  • Cats and dogs welcome for a fee
St. Lawrence Hotel offers its guests coffee/tea in common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Massena hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

St. Lawrence Hotel Hotel
St. Lawrence Hotel Massena
St. Lawrence Hotel Hotel Massena

St. Lawrence Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 84 reviews
Rating 8 - Good. 20 out of 84 reviews
Rating 6 - Okay. 14 out of 84 reviews
Rating 4 - Poor. 12 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfy
Stayed 1 night in Oct 2025

8/10 Good

P.

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If only the rest of the hotel matched the first impression of the rather splendid lobby. Unfortunately the new management/owners seem to have bitten off more than they can chew so we have this once grand hotel in a town that seems to be dying on its feet providing perfectly adequate accommodation - but no more.
Stayed 1 night in Oct 2025

10/10 Excellent

YVONNE

Stayed 1 night in Oct 2025

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not serve any type of breakfest restrant in hotel was closed, bed was supposed to be a Queen but it was a full, air conditioner did not work room stayed at 76% all day and night
Stayed 2 nights in Oct 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful with recommendations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rocco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price

Staff at check in was wonderful and very helpful. The hotel was clean and affordable. Would definitely stay again...
Stayed 1 night in Oct 2025

10/10 Excellent

Maryann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing except for parking. Stairs and long walk made my mobility issues a problem
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Would def stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stairways are full of dust cobwebs and candy wrappers
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, beds were okay a bit firm but we slept good. Everyone was super nice!
Stayed 2 nights in Sep 2025

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so quaint and unique. If you like old-fashioned architecture and weird-angled rooms, this is the place you need to stay. Affordable, friendly staff, quiet, comfy bed. I'd stay here again in a heartbeat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tyler

Stayed 2 nights in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff is nice. Clean rooms, quiet. Comfy beds
Stayed 1 night in Sep 2025

10/10 Excellent

Rich

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Yes it’s an old property but the front desk was fantastic! Super nice people, incredibly attentive - this is what makes this place. Low cost, rooms were clean and you can’t beat the nice people who work here. Super easy check-in especially with our dog in-tow. Even the guests were nice. Easy to drive right up to the doors ,front or back, and unload. There is an excellent little diner for breakfast right up the block as well. I’d stay here again - if you’re looking for a totally renovated Waldorf, this isn’t for you but for the family for a few nights - go for it!
Stayed 2 nights in Sep 2025

6/10 Okay

Tyler

Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The heat in the room did not work at all woke up and it was 60 degrees in room. Some cob webs on ceiling and dust on bed posts. The jacuzzi and staff were nice
Stayed 1 night in Sep 2025

4/10 Poor

Timothy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

The rooms are outdated and wore out. The staff was nice, but there was no coffee creamer for the coffee that I could find. They didn’t have a ice machine however the staff gave me small bags of ice. This place used to be a lot better when it was under quality in. They used to have a continental breakfast which they have no more but they still advertise it like they have it. Used to be a restaurant, but the restaurant closed down. I’d suggest getting continental breakfast back. Get an ice machine making sure there’s hot coffee with cream and sugar. Make sure somebody would want to run a restaurant there which would bring a lot more people in. I think at the rate they’re going on this place might not be open too much longer. I’ve stayed there several other times when it was quality and it was much much better!
Stayed 6 nights in Sep 2025

6/10 Okay

Gerald

Stayed 1 night in Sep 2025

8/10 Good

michael

Liked: Staff & service
Staff was great. Some newer furniture in room would be nice, only chair in room was badly worn.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Amenities
The people behind the desk could not have been nicer. But the lobby smelled like stale smoke and the property is run down.
Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
This was a inexpensive place to stay, we were just passing thru. No breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward J

Liked: Cleanliness, staff & service, property conditions & facilities
No comments at this time
Stayed 1 night in Aug 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk took 5 minutes to come out from behind wall to check me in. No apologies. Same thing happened last year too. Property is old and unkept. The room is old and grungy. Old musty smell. Hallways are dark and it felt unsafe. We checked in early to drop of belongings before going to family event. Returned around 12:30 and we checked out at 6:00. Both my daughter and myself didn’t sleep. On the rung in front of bed there is a stain that looks like dried semen. Wouldn’t return again.
Stayed 1 night in Aug 2025

6/10 Okay

Tamie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathrooms - mold in shower, toilet tank kept filling, no fan in bathroom, poor shower curtains. Old mattress. Blow dryer didn’t work.
Stayed 2 nights in Aug 2025