High Garden Grand Hotel

3.0 star property

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Photo gallery for High Garden Grand Hotel

Outdoor pool
Front of property
Snack bar
Reception
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110
  • Place, The Mazatlan Malecón
    ‪2 min walk‬
  • Place, La Gran Plaza Mall
    ‪9 min walk‬
  • Place, Teodoro Mariscal Stadium
    ‪17 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪36 min drive‬

Room options

Standard Double Room, Pool View

8.0 out of 10
Very good
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Double Room, Lake View

8.8 out of 10
Excellent
(21 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

High Garden Grand Hotel

This smoke-free hotel features 2 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a children's pool. Change of towels is available on request
High Garden Grand Hotel offers 150 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
During your stay at High Garden Grand Hotel, you're just a quick walk from The Mazatlan Malecón. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • Just a 2-minute walk from The Mazatlan Malecón and a 4-minute drive from Playa Norte
High Garden Grand Hotel offers its guests a kids' pool, a waterslide, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

High Garden Grand Hotel also features a garden, laundry facilities, and a lift. Self parking is free.

This 3-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
High Garden Grand Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 89 to 200 for adults and MXN 89 to 200 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at High Garden Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 89 to 200 for adults and MXN 89 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

High Garden Grand Hotel Hotel
High Garden Grand Hotel Mazatlán
High Garden Grand Hotel Hotel Mazatlán

High Garden Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 385 reviews
Rating 8 - Good. 86 out of 385 reviews
Rating 6 - Okay. 28 out of 385 reviews
Rating 4 - Poor. 9 out of 385 reviews
Rating 2 - Terrible. 11 out of 385 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, decent rooms, fair price, great location.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Rosendo

Liked: Cleanliness
Excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosendo

Liked: Cleanliness
Excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

John

Hotel is new. The manager wont open up higher floors unless the first 3 floor are full. Parts of the hotel are not finished,. Room was well used in the bathroom for a new hotel. Looked tired already. Shower leaked into the toilet area
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

RICARDO ELIAS

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jostin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and pool. The location was great
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
The staff its awesome, clean rooms
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Carina

Liked: Property conditions & facilities
Great location between el Malecón, playa del pacífico and restaurants. Walking distance to Soriana and all local shops. Updated property and great poolside view to the beach.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, property conditions & facilities
La
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was good. Room was very clean and good, but pool was out of order for part of stay, then open, but dirty. no restaurant. no bar.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Karla Yareli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💜
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Leticia

Disliked: Amenities, property conditions & facilities
No bad
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Cristina Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance, great staff, clean rooms only thing pool was dirty.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

venom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for those who like to go out for a walk on the Malecón, go clubbing
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pool area is great and kid friendly. New hotel so it’s well kept and clean.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

LUIS ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2024
Verified

8/10 Good

yesenia

Liked: Cleanliness
Disliked: Staff & service, amenities
Across from Valentinos, short walking distance to malecon
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the registration are very polite
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Arcadio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍💯

Great Location!! Everything walking distance, Malecon 2 min walk!! Very Friendly and clean definitely coming back!👍
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relax not alot of people
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Agustín

Liked: Amenities
No ac in hallways or the elevator,to much noise all night
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Arnan

Disliked: Cleanliness, property conditions & facilities
Totally not worth the money.
Stayed 5 nights in Sep 2025