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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, Souk Al-Khalil
    ‪6 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

View all photos for Accessible King Room

Premium bedding, minibar, in-room safe, desk

Accessible King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe King Room with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Partial Haram View

  • Sleeps 3

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Exterior
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About this property

Doubletree by Hilton Jabal Omar Makkah

This smoke-free hotel features 2 restaurants, a coffee shop/cafe and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Doubletree by Hilton Jabal Omar Makkah's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from 60th Street. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A free area shuttle within 500 metres is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This restaurant specialises in Italian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Covered parking on site (SAR 215 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 70 to 250 for adults and SAR 40 to 125 for children
  • Covered self-parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002349
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MUHAMMAD N

Stayed 6 nights in Dec 2025

2/10 Terrible

foad

I went down once to eat breakfast and they charged me claiming I didn’t have free breakfast with my booking. Never went back. Had to buy breakfast the entire stay elsewhere.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ibrahima

Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, accomodation, dining and exceptionally helpful staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammed, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty new and close to the haram masjid
Stayed 6 nights in Dec 2025

6/10 Okay

khalid

Stayed 2 nights in Dec 2025

10/10 Excellent

Raniya

Liked: Cleanliness, amenities, property conditions & facilities
The bestttt thank you for the services!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Raniya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff really great!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohamed Ramadan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!! Room is big and nice. Honestly I was not expecting such standard for such price. Breakfast was excellent. The hotel is super nice, smells sweet. Receptionists are nice. I asked for special service like late check out, all was granted. 5 to 7 minutes walk to Haram. There is available shuttle to haram but I never used it because it is a walkable distance. I have a partial haram view. Cleaning is always available. We enjoyed our stay!!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Nasira

Stayed 6 nights in Dec 2025

10/10 Excellent

Roua, Kew Gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect, and the breakfast is so worth it (just be mindful that it requires you to stay in the restaurant and you can't take food to the rooms). The hotel staff were very accommodating and attentive to all our needs.
Stayed 2 nights in Nov 2025

2/10 Terrible

Sadaf

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible response to texts and calls. Front desk is lazy and the valet parking extra for a full day.
Stayed 3 nights in Dec 2025

10/10 Excellent

Haroon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and helpful friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Mutahar

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super helpful Couldn’t get there until 10am day of ck out Still they allowed us to use the room and delayed ck out mad our umrah easy
Stayed 1 night in Dec 2025

10/10 Excellent

Sajid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very friendly
Stayed 6 nights in Dec 2025

6/10 Okay

Adel

Travelled with family
Liked: Amenities
We paid specifically for a connecting room from the beginning of our stay. Unfortunately, the mattress in the first room was extremely uncomfortable, which is not what one would expect from a 4-star hotel. When we contacted the staff for assistance, they took a very long time to respond. After performing Umrah and being completely exhausted, I ended up sleeping on the floor that night. The following day, after reporting the issue, the hotel offered us a complimentary dinner buffet as compensation. We had already paid for the breakfast buffet, which was excellent and offered a wide variety of choices. We were then moved to another connecting room; however, this room had a very strong smell of smoke. It was unbearable for my children, and we could not sleep comfortably, so we all slept in one room. We contacted the staff again, but no one came to address the issue. The next day, the room was cleaned, but the smoke smell was replaced with a strong room spray odor, which was still unpleasant. In addition, we experienced an issue with the room speaker—it was producing a strange noise and could not be fully turned off, even when set to the lowest volume. Overall, the lack of comfort, repeated room issues, and slow staff response made our stay very stressful, especially during such an important spiritual journey.
Stayed 6 nights in Dec 2025

10/10 Excellent

Abdelrahman, Berlin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

omar

Stayed 1 night in Dec 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Got early check in. The team were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Stayed 1 night in Dec 2025

10/10 Excellent

Issam

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, amenities
Everything was spectacular!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ranin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Md Safiul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty much everything
Stayed 3 nights in Nov 2025