Jumeirah Jabal Omar Makkah

5.0 star property

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Photo gallery for Jumeirah Jabal Omar Makkah

Restaurant
Premium bedding, down duvets, memory-foam beds, minibar
Terrace/patio
Lobby
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Ibrahim Al Khalil Road,, Ash Shubaikah District, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪4 min walk‬
  • Place, Kaaba
    ‪7 min walk‬

Room options

Deluxe Suite, 1 Bedroom (Partial Haram View, East Towers)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Junior Suite (City View, East Towers)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom, City View (East Towers)

  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, City View (East Towers)

9.2 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom (City View, West Towers)

  • 58 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Superior Room, City View (West Towers)

9.4 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Room, 1 Bedroom (Partial Haram View, East Towers)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom (Haram View, East Towers)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Apartment, 3 Bedrooms (Residence Partial Haram View)

  • 182 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

Room, 3 Bedrooms, Terrace (Partial Haram View - Residence)

  • 180 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

Suite (1 Bedroom, Haram View, West Towers)

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Room (Haram View, West Towers)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Room (Haram View, East Towers)

9.4 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Junior Suite (Haram View, East Towers)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds

Apartment, 2 Bedrooms (Residence Partial Haram View)

  • 124 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Apartment, 2 Bedrooms (Residence)

  • 124 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Apartment, 1 Bedroom (Residence)

  • 93 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Partial Haram View, East Towers)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

Apartment, 3 Bedrooms (Residence)

  • 193 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

Room, 2 Bedrooms, Terrace (Partial Haram View - Residence)

  • 156 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Junior Suite With City View

  • Sleeps 3

Deluxe Room With City View

  • Sleeps 3

Deluxe One-Bedroom Suite With City View

  • Sleeps 4

One Bedroom Deluxe Suite Haram View

  • Sleeps 4

Deluxe Room Partial Haram View

  • Sleeps 3

One Bedroom Deluxe Suite Partial Haram View

  • Sleeps 4

Deluxe Room Haram View

  • Sleeps 3

Junior Suite With Haram View

  • Sleeps 3

Junior Suite with Partial Haram View

  • Sleeps 3

Two Bedroom Residence Partial Haram View

  • Sleeps 4

Two-Bedroom Residence

  • Sleeps 4

One-Bedroom Residence

  • Sleeps 3

Superior Room With City View

  • Sleeps 3

Superior Room (Haram View)

  • Sleeps 3

One-Bedroom Suite With City View

  • Sleeps 4

Superior Room With City View

  • Sleeps 3

Superior Room Haram View

  • Sleeps 3

Three-Bedroom Residence

  • Sleeps 6

One Bedroom Suite Haram View

  • Sleeps 4

Two Bedroom Residence With Terrace Partial Haram View

  • Sleeps 4

Similar properties

About this property

Jumeirah Jabal Omar Makkah

Luxury hotel connected to a shopping centre in Makkah with 6 restaurants
6 restaurants, 2 coffee shops/cafes and a 24-hour business centre are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, a complimentary children's club and valet parking. Change of towels is available on request
Jumeirah Jabal Omar Makkah offers 1121 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature down duvets and premium bedding. Smart televisions come with satellite channels.

Bathrooms include a bath, bathrobes, slippers and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Jumeirah Jabal Omar Makkah. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas and a free manager's reception, plus 6 restaurants.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include 6 restaurants and 2 coffee shops/cafes
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a children's club, dry cleaning/laundry and a concierge
  • Just a 5-minute walk from Great Mosque of Makkah and 9 minutes on foot from Kaaba
There are 6 restaurants and 2 coffee shops/cafes on site. A free manager's reception is offered daily. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. A complimentary children's club, multilingual staff, and coffee/tea in common area are also featured at the luxury Jumeirah Jabal Omar Makkah. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

The hotel hosts a free manager's reception daily.
Jumeirah Jabal Omar Makkah has 6 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SAR 175 per day)
  • Valet parking on site (SAR 175 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 145 for adults and SAR 73 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free children's club
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (40 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jumeirah Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 145 for adults and from SAR 73 for children
  • Valet parking fee: SAR 175 per day
  • Nearby parking fee: SAR 175 per day (1640 ft away)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002521
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Jumeirah Makkah
Jabal Omar Jumeirah Makkah
Jumeirah Jabal Omar Makkah Hotel
Jumeirah Jabal Omar Makkah Makkah
Jumeirah Jabal Omar Makkah Hotel Makkah

Reviews

Jumeirah Jabal Omar Makkah Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 463 reviews
Rating 8 - Good. 46 out of 463 reviews
Rating 6 - Okay. 13 out of 463 reviews
Rating 4 - Poor. 11 out of 463 reviews
Rating 2 - Terrible. 14 out of 463 reviews

Reviews

6/10 Okay

Theyab

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
This time was bad experience with this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Hanoof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern rooms with a great breakfast buffet with wide culinary variety.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and servicing is horrible
Stayed 2 nights in Aug 2025

10/10 Excellent

Afsheen

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience ♥️
Stayed 3 nights in Aug 2025

2/10 Terrible

Mahamud

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very tricky same price two rooms but different size of the room. Staffs are good helpful. Shower floods the floor. Toilet flusher is under the toilet cover. Very bad idea it’s a 3 star rating from me
Stayed 3 nights in Aug 2025

10/10 Excellent

abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

abdulaziz, Riyadh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Shazia asghar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was very good
Stayed 2 nights in Aug 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception not professional and very slow
Stayed 2 nights in Aug 2025

8/10 Good

nasser

Stayed 4 nights in Jul 2025

8/10 Good

Yusuf

Stayed 5 nights in Jul 2025

10/10 Excellent

Kiran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from 15th July to 22nd July with 2 room bookings (5 people). Staff are very helpful, kind and caring. The hotel is very comfortable, the breakfast buffet has a lot of choice for all, the food was fresh and delicious. Hotel is located close to gate 79 (kaba entrance gate). Concierge staff were fantastic, cleaning staff were amazing and the restaurant staff were great. Really sad to be leaving but looking forward to our next stay. Kids club was a huge hit and we used it 4 times. The staff were incredible, very caring and kind. We were able to complete ibadah whilst kids played and were safe at the club. Kids also enjoyed the food and ate there every time. Definitely will be recommending the hotel to others. Location, care, comfort and facilities were excellent. Thank you to all the staff. You're doing a fantastic job.
Stayed 7 nights in Jul 2025

2/10 Terrible

Nayef

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Noisy

The stat us very noisy were we couldnt sleep at any room Due to the sound of maintenance which compelted teo hours plus
Stayed 1 night in Jul 2025

10/10 Excellent

Sadia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and dinner with lots of variety which meant we didn’t have to eat fast food each night. Excellent service from all staff who went above and beyond during out stay. Only thing i would comment on is the cleanliness as you leave the hotel from the back side to Al Haram this could be improved, huge contrast from front of hotel which is immaculate and clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Noureddine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 3 nights in Jul 2025

8/10 Good

Mansur, BETHESDA

Stayed 1 night in Jul 2025

10/10 Excellent

Safia

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Salimah

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, property and experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Salem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Jumeirah Jabal Omar Makkah. As with every previous stay at a Jumeriah, they truly set the standard of customer service and an overall great stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Abdulaziz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellcoming , friendly staff & helpful.. clean ,modern & comfortable room
Stayed 5 nights in Jun 2025

10/10 Excellent

Yamin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 5 nights in Jul 2025