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voco Makkah by IHG

4.0 star property

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Photo gallery for voco Makkah by IHG

Exterior
Café
Point of interest
Deluxe Room | Premium bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free WiFi

Explore the area

Map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Abraj Al-Bait Towers
    ‪1 min drive‬
  • Kaaba
    ‪2 min drive‬
  • Great Mosque of Makkah
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

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About this property

voco Makkah by IHG

Central hotel connected to a shopping centre in Makkah with 6 restaurants
Along with 6 restaurants, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Voco Makkah by IHG offers 4321 shared accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at voco Makkah by IHG. During your stay, you'll be connected to a shopping centre and within walking distance of Abraj Al-Bait Towers. Features include free WiFi in public areas and a free manager's reception, plus 6 restaurants.
  • Free WiFi
  • Options for a bite to eat include 6 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from King Fahad Gate
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly voco Makkah by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Makkah hotel.

The hotel hosts a free manager's reception daily.
Voco Makkah by IHG has 6 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, French, Indonesian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70.39 per person
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (190 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 29 floors
  • 9 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Makkah by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 70.39 per person
  • Covered self-parking fee: SAR 80 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Online
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006217

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at voco Makkah by IHG.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
voco Makkah by IHG Hotel
voco Makkah an IHG Hotel
voco Makkah by IHG Makkah
voco Makkah by IHG Hotel Makkah

voco Makkah by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 333 reviews
Rating 8 - Good. 53 out of 333 reviews
Rating 6 - Okay. 20 out of 333 reviews
Rating 4 - Poor. 9 out of 333 reviews
Rating 2 - Terrible. 14 out of 333 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ali

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Shahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

Very decent size rooms for familes. Shuttle service to Haram but due to trafic it can take 20 min to get to Hram.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alfousseyni

Stayed 4 nights in Feb 2025

2/10 Terrible

Anas

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
Stayed 3 nights in Nov 2024

10/10 Excellent

Hussain a

Stayed 7 nights in Feb 2025

2/10 Terrible

Lhassan

Stayed 6 nights in Feb 2025

10/10 Excellent

Moeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Mohammed Atieq

Stayed 5 nights in Feb 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities
Very nice hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Bassam, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel, it was clean and convenience, the staff were very nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 5 nights in Feb 2025

10/10 Excellent

Istiyak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable hotel near Masjid al Haram.Walking distance to Masjid al Haram around 25-30 minutes via ibrahim al khali Road and excellent free shuttle service to masjid 24/7 provided by hotel . Bedrooms very clean, modern and comfortable. Staff friendly and hotel should be rated 5 star.
Stayed 4 nights in Jan 2025

10/10 Excellent

Youness

Liked: Cleanliness, staff & service, amenities
Clean and professional
Stayed 1 night in Feb 2025

10/10 Excellent

Hanan

Stayed 3 nights in Feb 2025

10/10 Excellent

Abdalla, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
All in all is a very good stay, except that the front desk has been always busy
Stayed 5 nights in Jan 2025

10/10 Excellent

Sadio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is going well for me today.
Stayed 1 night in Feb 2025

10/10 Excellent

Mohammad Omar

Liked: Staff & service, property conditions & facilities
Very good hotel everything was perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Jan 2025

4/10 Poor

Ayesha

Travelled with family
Liked: Cleanliness, amenities
Few things that need to be improved: 1. Transport service is not good at all. It's such a long distance where you have to change two buses despite walking a lot. Atleast what you can do is to arrange one bus that takes people directly from Voco to Haram Pak and vice versa. 2. Voco does not provide any services like microwave and fridge. One needs to warm up food sometimes and it's a very basic necessity. There is no access to kitchen and refrigerator. The day we were moving out,we just wanted to keep one small box in the fridge for literal 2 hours and they did not allow us. 3.The restaurants inside like Al Karam and Telal, do not offer food individually. We went there during the lunch hours and they simply refused saying it's only for groups(idk which groups). 4. Moreover, there are not any good asian food options nearby that can be accessed easily. So, one finds nothing to eat, neither from inside restaurants nor can order from outside. The only option you are left with is to stick with the in room dining. 5. We called them to provide one plate and knife because we wanted to wash fruits. They even charged us for that (20 SAR).
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Short stay
Stayed 1 night in Feb 2025

8/10 Good

Rafiulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean with excellent service. There are multiple towers, each with separate check-in counters. It would have been helpful to know the tower details in advance. The walk to the Haram is about 3,000 steps, and the walkway is not easy—there are many vendors, vehicles crossing, and it can be crowded. The bus service is inconvenient; the first bus takes you away from the Haram, and the second bus takes you to haram and about 5 mins walk. There is a long wait between buses, making it difficult, especially with kids. The breakfast options are excellent, and the staff is very courteous and helpful
Stayed 4 nights in Jan 2025

6/10 Okay

Khaled

Liked: Cleanliness, property conditions & facilities, room comfort

Would NOT book again

Alhamdulillah I've stayed in quite a few hotels in Makkah, most of them around the haram. I knew the access to the Haram from this hotel was via a shuttle. But they failed to mention it is a ONE-STOP shuttle service. Our trip was short (3 days). It took us nearly one hour to get to Haram and the same on the way back. For this reason (as this is the only reason we went there) I would not recommend this hotel. I would much rather pay for a basic hotel within walking distance of the haram than book this again.
Stayed 2 nights in Jan 2025

4/10 Poor

Khaled

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Will NOT Recommend for UMRAH

Alhamdulillah I've stayed in quite a few hotels in Makkah, most of them around the haram. I knew the access to the Haram from this hotel was via a shuttle. But they failed to mention it is a ONE-STOP shuttle service. Our trip was short (3 days). It took us nearly one hour to get to Haram and the same on the way back. For this reason (as this is the only reason we went there) I would not recommend this hotel. I would much rather pay for a basic hotel within walking distance of the haram than book this again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience. Pakistani restaurant 5-10 minute walking distance which is open 24/7. Very convenient.
Stayed 11 nights in Jan 2025

10/10 Excellent

Gorbah

Liked: Cleanliness, amenities
Good service clean hotel
Stayed 4 nights in Jan 2025