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HOTEL SURAMERICANA

3.0 star property

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Minibar, desk, laptop workspace, free WiFi
Lobby
Property grounds
Exterior
Property grounds

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room

Explore the area

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#65-88 Cl. 48, Medellín, Antioquia, 050034
  • Place, Plaza de Toros La Macarena
    ‪8 min walk‬
  • Place, Atanasio Giradot Stadium
    ‪15 min walk‬
  • Place, Plaza Mayor Convention Center
    ‪19 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, desk, laptop workspace, free WiFi

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Minibar, desk, laptop workspace, free WiFi

Twin Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, desk, laptop workspace, free WiFi

Triple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed
  • Free Wi-Fi

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About this property

HOTEL SURAMERICANA

Along with a restaurant, this smoke-free hotel has concierge services and laundry facilities. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour front desk, an arcade/games room and tour/ticket assistance. Change of towels is available on request
HOTEL SURAMERICANA offers 23 accommodations, which are accessible via exterior corridors and feature minibars. 42-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Medellín hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at HOTEL SURAMERICANA, you'll be within walking distance of Atanasio Giradot Stadium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 15 minutes by foot from Atanasio Giradot Stadium and a 3-minute drive from Botero Plaza
  • Pets welcome free of charge
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An arcade/games room, tour/ticket assistance, and concierge services are also featured at HOTEL SURAMERICANA. Self parking is free.

This 3-star Medellín hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 8:30 AM. The hotel hosts a free manager's reception daily.
HOTEL SURAMERICANA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 8:30 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

HOTEL SURAMERICANA Hotel

HOTEL SURAMERICANA Medellín

HOTEL SURAMERICANA Hotel Medellín

HOTEL SURAMERICANA Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

6.8/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Nohemy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En la primera noche nos dejaron en una habitación pegada a la recepción, no nos dejaron dormir desde el personal de Staff que gritaba y hacía ruido, al siguiente día pedí cambio y la habitación daba a un pasillo que literalmente está adaptado como comedor y donde los huéspedes desde las 7 de la mañana llegan a arrastrar sillas hacer ruido, los niños lloran y tampoco se puede dormir más allá de esa hora. La puerta de la habitación no tenía seguro, es decir, con empujarla se abría y funciona como la puerta de un baño, si no se coloca pasador desde adentro la puerta abre sin tener la llave, solo con girar la perilla. La alimentación estuvo bien (el hospedaje incluye desayuno). Solamente hay jabones, no hay shampoo. Si se sale 5 minutos después de la hora del check out cobran por hora. No recomiendo este hotel más allá de una noche si la necesidad es hospedarse cerca al estadio. El sector no es el mejor. Para el precio cree que se puede conseguir algo mejor.
Stayed 3 nights in Mar 2026

8/10 Good

Sergio

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Todo bien excepto por qué no hay ascensor , pero el resto todo bien
Stayed 1 night in Jan 2026

2/10 Terrible

Ludovic

Travelled with family
Disliked: Staff & service, property conditions & facilities
Accueil désagréable dès notre première nuit sur les 3 passées. Chambre sans fenêtre et 5 étages sans un ascenseur. Petit déjeuner très sommaire, long et dans un couloir au milieu des chambres. Quartier peu très fréquentable.
Stayed 3 nights in Mar 2024