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Hotel BH El Poblado

3.5 star property
VIP Access

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Photo gallery for Hotel BH El Poblado

Lobby
Lobby sitting area
Front of property
Gym
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪2 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • Poblado Park
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • City view
  • 29 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel BH El Poblado

Hotel with free parking, steps from Santafé Mall
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Hotel BH El Poblado. During your stay, you're just a quick walk from Santafé Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Santafé Mall and a 3-minute drive from Poblado Park
  • Airport shuttle service available for a fee
Hotel BH El Poblado offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:30 AM.
Hotel BH El Poblado has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel BH El Poblado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel BH El Poblado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Hotel BH El Poblado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Javier

Stayed 2 nights in Feb 2025

10/10 Excellent

MELVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service
BH Parque 93, este hotel tiene múltiples y variedad de alternativas gastronómicas a su alrededor.
Stayed 1 night in Feb 2025

10/10 Excellent

MIGUEL

Stayed 2 nights in Dec 2024

4/10 Poor

david

Disliked: Staff & service

Expensive Hotel.

First room the door did not lock. Second room the AC was faulty. Although promised it was never fixed. Shower gel and shampoo was not replensihed nor was the coffee. Breakfast was average. This is the worst hotel since we arrived in Colombia 23 days ago and it was the most expensive. Its in a good residential area so that was a positive.
Stayed 4 nights in Feb 2025

8/10 Good

Isrrael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar pero un poco costoso para lo que ofrece
Stayed 1 night in Jan 2025

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Staff & service, amenities
I did not like my stay in this hotel. The staff service and attitude is horrible, staff acts like they are doing you a favor for letting you stay there. I will only stay here again if they are the cheapest option and will see if they train their staff to be more welcoming and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained, great service, great location
Stayed 1 night in Jan 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to shopping & Dining. And 8-10 taxi ride to Nightlife in Parque Lleras. Staff was great and accommodating. And very knowledgeable with the surrounding areas and where to go for Tours. Definitely returning & staying there again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, modern, excellent staff . Great location
Stayed 1 night in Jan 2025

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk is not polite, attentive or professional. They charge me for IVA (Tax) that I wasn't supposed to pay and I am having a hard time trying to get my money back. The head of the front desk was always rude and unwilling to help and the Manager block me from her phone because I did not have empaty with her sickness. How could I know that she was sick?. Even do, there wasn't necessary to mention that in the middle of a business situation
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose, OWATONNA

Stayed 3 nights in Jan 2025

8/10 Good

Lina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is really good! Just across the well known Santa Fe Shopping Mall
Stayed 10 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente !! Para turistas que desean tener un lugar cómodo, limpio , seguro y cerca de todo. Recomendados 100 por ciento!!
Stayed 7 nights in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in a great location. Staff was great. However, the breakfast is not organized, the food was on trays and it wasn’t to keep the food warm because the food was cold. Our room was hot, mind you, it has a wall unit but didn’t go lower than 18, super hot in the halls and lobby. Other than that, hotel was good. The parking was very convenient. Not sure I would stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024

6/10 Okay

JUAN ANGEL

Liked: Cleanliness
Nature around.
Stayed 1 night in Jan 2025

8/10 Good

Pablo, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 8 nights in Dec 2024

10/10 Excellent

Timothy, Rapid City

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 7 nights in Dec 2024

8/10 Good

Soraya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to mall and santa fe is in front. Restaurants and pharmacy also walkable
Stayed 4 nights in Dec 2024

8/10 Good

Nathysha

Travelled with family
Liked: Cleanliness, staff & service, amenities
I did not like the breakfast it was horrible
Stayed 4 nights in Dec 2024

10/10 Excellent

Wilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 3 nights in Nov 2024