Hotel El Zarzo

4.0 star property
VIP Access

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Photo gallery for Hotel El Zarzo

Front of property
Creator video - submitted by The Fancy Friend
Standard Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
CRR 38 10 A 29, Medellín, Antioquia, 050021
  • Place, Lleras Park
    ‪2 min walk‬
  • Place, Poblado Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel El Zarzo

This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel El Zarzo offers 15 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel El Zarzo. During your stay, you're just a quick walk from Lleras Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the restaurant
  • Steps from Lleras Park and 6 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel El Zarzo also features multilingual staff and a lift.

This 4-star Medellín hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Hotel El Zarzo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: COP 80,000 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Zarzo

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 80000 per person
  • Airport shuttle fee: COP 152000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Hotel El Zarzo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Zarzo Hotel
Hotel El Zarzo Medellín
Hotel El Zarzo Hotel Medellín

Hotel El Zarzo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 227 out of 271 reviews
Rating 8 - Good. 30 out of 271 reviews
Rating 6 - Okay. 3 out of 271 reviews
Rating 4 - Poor. 8 out of 271 reviews
Rating 2 - Terrible. 3 out of 271 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Cynthia lee

Liked: Cleanliness, amenities, property conditions & facilities
Room was very small but nice. Staff was wonderful. Amenities were great. Roof top was a little loud and kept me during the party hours, but I was understanding about it. I stayed on the 5th floor. I enjoyed my stay and would go back, as long as I’m on a lower floor.
Stayed 5 nights in Nov 2025

10/10 Excellent

kristal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Localización céntrico, todo muy limpio! Muy recomendado
Stayed 3 nights in Nov 2025

10/10 Excellent

ben, edina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the right boutique hotel in the right area. Excellent service. The rooftop bar is a wonder. Excellent amenities. A friend recommended it to us and we would go you!

10/10 Excellent

Mauricio

Stayed 3 nights in Nov 2025

10/10 Excellent

ben, edina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel. Great rooms, rooftop bar, breakfast. The service was wonderful. I’ll call out Fillippe and Carlos in particular.

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing breakfast. Go for a lower floor as they star moving chairs in the rooftop at six am. Hotel should not do any work on the rooftop until 8 30 am
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
This is the best hotel in medellin everything you expect from a boutique hotel. Victor tge manager is amazing and juana who checked me in was incredible. The hotel facilites and rooms are spacious and well appointed. I will for sure stay there every time i go.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rodrigo

Stayed 5 nights in Nov 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant smaller hotel. Quiet but in a great location for those seeking more excitement. Excellent restaurant and rooftop bar. Professional and accommodating staff.
Stayed 1 night in Nov 2025

10/10 Excellent

evelyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis Osvaldo

Stayed 4 nights in Oct 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. Amazing staff and very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the staff to the rooms everything was amazing! The staff were very helpful in giving amazing tips about places to go and really get a good perspective on the city and all its wonders! The food at the restaurant was spectacular and the views and privacy was what made this experience place shine! Huge shoutout to Juan our server he had a great attitude and made our stay even more memorable.
Morning Coffee
Tuna tartar with cassava
Tiraditos de atún
Stayed 7 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, nice location, and clean room.
Stayed 5 nights in Sep 2025

10/10 Excellent

Luis, Toa Alta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding experience.
Stayed 3 nights in Oct 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noise room even the music in the rooftop was heard in our room
Stayed 4 nights in Sep 2025

10/10 Excellent

juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in medellin

Great stay, beautiful place
Stayed 1 night in Sep 2025

6/10 Okay

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Never stay in a room on the 5th floor. The 6th floor has a rooftop bar that plays loud music until 1am!!!!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Oswaldo

Stayed 2 nights in Sep 2025

10/10 Excellent

Reinaldo

Stayed 2 nights in Sep 2025

10/10 Excellent

CLARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

The Service was Amazing from the front Desk to the manager Victor , to the Waiters at breakfast!! Breakfast was great lots of options!! Thank you for Amazing time and your concerned for Our late arrival to the hotel
Stayed 4 nights in Sep 2025

8/10 Good

Geisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Vikram

Stayed 1 night in Aug 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025