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Collins House Apartments by CLLIX

4.0 star property

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2 Bedroom 2 Bathroom Split Level Apartment | View from room
1 Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Gym
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
464 Collins Street, Melbourne, VIC, 3000
  • Crown Casino
    ‪9 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪9 min walk‬
  • Melbourne Central
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for 3 Bedroom 2 Bathroom Apartment

3 Bedroom 2 Bathroom Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

3 Bedroom 2 Bathroom Apartment

  • 97 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 2 Bedroom 2 Bathroom Apartment

2 Bedroom 2 Bathroom Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

2 Bedroom 2 Bathroom Apartment

  • 67 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom 3 Bathroom City View Apartment

3 Bedroom 3 Bathroom City View Apartment | Living area | 50-inch flat-screen TV with digital channels, TV

3 Bedroom 3 Bathroom City View Apartment

  • 119 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 2 Bedroom 1 Bathroom Apartment

2 Bedroom 1 Bathroom Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

2 Bedroom 1 Bathroom Apartment

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom City View Apartment

2 Bedroom 2 Bathroom City View Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

2 Bedroom 2 Bathroom City View Apartment

  • 64 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

1 Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Apartment City View

1 Bedroom Apartment City View | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

1 Bedroom Apartment City View

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bathroom Split Level Apartment

2 Bedroom 2 Bathroom Split Level Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

2 Bedroom 2 Bathroom Split Level Apartment

  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for 3 Bedroom 3 Bathroom City View Sub Penthouse Apartment

3 Bedroom 3 Bathroom City View Sub Penthouse Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

3 Bedroom 3 Bathroom City View Sub Penthouse Apartment

  • 212 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Three Bathroom City View Apartment

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Three Bedroom Three Bathroom City View Apartment

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment With Two Bathrooms

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Apartment With Two Bathrooms

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Two Bedroom Two Bathroom Split Level

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Two Bathroom Split Level

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Two Bedroom Two Bathroom Apartment With City View

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Two Bathroom Apartment With City View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Two Bathroom Apartment

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Three Bedroom Two Bathroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom City View Apartment

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

One Bedroom City View Apartment

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Two Bedroom Apartment With One Bathroom

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Apartment With One Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Three Bedroom Three Bathroom City View Sub Penthouse

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Three Bedroom Three Bathroom City View Sub Penthouse

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About this property

Collins House Apartments by CLLIX

Aparthotel with a fitness centre, a quick walk to SEA LIFE Melbourne
This smoke-free aparthotel features a fitness centre and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Collins House Apartments by CLLIX offers 50 accommodations with washers/dryers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Collins House Apartments by CLLIX. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas and a gym. Built in 2019, this upmarket aparthotel has 50 apartments over 56 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free WiFi
  • Services include luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre
Collins House Apartments by CLLIX offers its guests a fitness centre. Public spaces have free WiFi.

This 4-star Melbourne aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with digital channels

Laundry

  • Laundromat nearby
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 50 units
  • 56 floors
  • Built in 2019
  • Double-glazed windows
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 1:00 AM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 1:00 AM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arise Collins House
Collins House Apartments
Collins House Apartments by CLLIX Melbourne
Collins House Apartments by CLLIX Aparthotel
Collins House Apartments by CLLIX Aparthotel Melbourne

Collins House Apartments by CLLIX Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 214 out of 279 reviews
Rating 8 - Good. 46 out of 279 reviews
Rating 6 - Okay. 11 out of 279 reviews
Rating 4 - Poor. 5 out of 279 reviews
Rating 2 - Terrible. 3 out of 279 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kate

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lyndal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking to shopping area. Close to transport.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great communication and so helpful. Close to trams, shopping and cafes
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
The appartment was amazing. Beautiful, clean and safe for a solo traveler. The high-speed wireless was great for work and the views of the city were breathtaking. Highly recommend!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jaymon

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view, top notch accommodation and amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A returning customer and the staff haven’t missed a beat in great hospitality! The manager and reception staff are very accomodating and helpful. Rooms are clean, beds are comfortable and views are stunning!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Mixed feelings

We arrived in the evening (around 7:30) and found the door attendant horribly blase about everything. It was at this time that we were informed that the air conditioning was out and hoped to be fixed within the next few days. Our apartment was very high up and needless to say extremely hot with the summer temperatures. The evening attendant could not be any lazier or display less care towards our stay. The manager was available the next day and did everything she could to try and improve our stay. The lack of air con seemed to be something that was known in advance and we never felt like we were told the full story. One resident described the building as a disaster and after six months of living there - to not believe anything from management. The location was great; Having a two bedroom and two bath apartment was also a treat over a traditional hotel room. The acting manager did her best to make us comfortable. If the building is operating as expected, I would stay there again.
Stayed 3 nights in Nov 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Excellent location in Melbourne CBD

Convenient for our stay in Melbourne and spacious and clean. The only hitch was a second bathroom shower, which was clogged and did not resolve easily. It initially overflowed. The management was very attentive to take care of it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, room comfort

Great Stay

The staff were fantastic, the manager sent through text messages making sure our stay was comfortable and we really felt looked after. The room was clean, specious and the beds were comfortable in a fantastic location in the heart of the CBD! Will stay here again 100%
Stayed 3 nights in Jan 2025

8/10 Good

Henderson, Tuen Mun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, spacious property for a large family and unmatched views of the city.
Stayed 6 nights in Dec 2024

10/10 Excellent

ROSEMARIE T

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable and enjoyable stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, room comfort

Comfortable and convenient

It was very difficult to enter the building at check in. There were no clear instructions at the door and the bell did not alert anyone. The person who eventually checked me in was curt. However the apartment itself was great. Very comfortable, quiet, clean, spacious. The only thing I didn't like was the door lock as it worried me at night as to whether the room was locked.
Stayed 4 nights in Jan 2025

10/10 Excellent

Chaitanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best stay in a long time
Stayed 3 nights in Jan 2025

10/10 Excellent

SUKSAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my second visit and I like it because it is safe, quiet and close to the tram. The staff are also friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location in Collins St
Stayed 6 nights in Dec 2024

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
By far this is my favourite place to stay in Melbourne. It’s convenient, clean and offers a home away from home feel. The staff are lovely. We will definitely return.
Stayed 4 nights in Nov 2024

6/10 Okay

Ming

Travelled with family and small children
Liked: Cleanliness
The neighbour was really noisy from 10pm to 5 am during the night time, a bunch of young guys were playing online games, they consistently shouted to each other. It seriously impacted my family’s sleeping time when we stayed at Collins House Apartment.
Stayed 3 nights in Dec 2024

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free upgrade. Great location. Clean and friendly. Would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Etienne

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in a central location - very clean, well appointed and wonderful views of Melbourne.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

A very good stay

The apartment itself is very comfy and the location is perfect. Just 15mins walk to south cross station and in the CBD region. The reception is also very nice and helpful. The room has most of the things needed for a stay. Just some minor improvement in my opinion - The checkin instruction asked me to call a number but no one answered. Luckily the apartment is quite popular so I can enter the building by following other guests. Better to be able to call the reception via the intercon directly - Several things in the room are missing, e.g. kitchen scissors and hair dryer. Would be good if having a more thorough room check - The TV is not connected to antenna, and it cannot connect to the Internet as well since it cannot show the login screen. So it is just useless
Stayed 2 nights in Dec 2024

2/10 Terrible

Judith

Liked: Cleanliness
Disliked: Room comfort

Avoid at all costs

I woke up the first morning to no water and no air conditioning. None. The elevators were also not functioning correctly so it took quite some time to get downstairs to find out what was happening. They had no idea when they would have water again and gave me a few water bottles to “bathe” in. By noon, there was still no water or air con. Based on Hotels.com’s assurances after conversation with the hotel, I checked out and had to pay for another hotel. At checkout, the site manager agreed to a refund but said it had to be approved by another office. Now they are refusing to provide the refund. There was no water! Incidentally, other residents of the building indicated that problems occurred all the time.
Stayed 2 nights in Nov 2024

6/10 Okay

Jinni

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lights in the bathroom was broken and the aircon had water leaking out of it and then it stopped working.
Stayed 1 night in Nov 2024