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CitiClub Hotel Melbourne

3.5 star property

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Photo gallery for CitiClub Hotel Melbourne

Business centre
Property entrance
Reception
View from room
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
113 Queen Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Queen Victoria Market
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Superior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Superior Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Executive Suite

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

8.4 out of 10
Very good
(39 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Deluxe Queen Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Queen Room

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Queen Suite

Superior Queen Suite | In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Suite

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

CitiClub Hotel Melbourne

Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a rooftop terrace, a conference centre and a coffee shop/cafe are on-site.
CitiClub Hotel Melbourne offers 71 accommodations with a safe and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at CitiClub Hotel Melbourne. During your stay, you're just a quick walk from Melbourne Central. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Bourke Street Mall and Melbourne Central
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

For a fee, guests can enjoy a English breakfast on weekdays from 8:00 AM and 1:00 PM.
CQ UPSTAIRS – On-site restaurant. Happy hour is offered.
CQ BAR – This bar specialises in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 40 per day)
  • Limited on-site self parking

Food and drink

  • Weekday English breakfast available 8:00 AM to 1:00 PM for a fee: AUD 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CQ BAR
  • CQ UPSTAIRS

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Outdoors

  • In a state park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately AUD 15 per person
  • Secured self-parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 410, Little Collins Street, Melbourne 3000 VIC
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 355 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had problems with the air conditioning and at first not really helping but night shift staff brought a large fan and then organised to fix it the next day. They say that there could be noise from night club. Under statement Friday night not too bad but Saturday was like they were in the next room. Make sure you have ear plugs. The room its self is great with 2 separate rooms and 2 toilets so the person sleeping on the fold out couch doesn’t have to walk through the bedroom to use.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Awesome stay
Stayed 1 night in Jan 2026

2/10 Terrible

Su

Stayed 2 nights in Jan 2026

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, amenities
Friendly and easy check in/out. Happy to hold our bags til later in the day. Large clean room. Quiet on a Tuesday night.
Stayed 1 night in Jan 2026

6/10 Okay

Matthew, Erskineville

Travelled with partner
Liked: Cleanliness
Great location, room is very clean and has everything you need The hotel is above a nightclub, when the club is open you have to enter the hotel via a grubby side entrance. Don't expect to sleep well here on a Friday or Saturday night, the noise from the night club is very loud and the ear plugs provided upon check in do little to help. Staff are friendly and helpful. Aside from the noise from the club, it is a good hotel.
Stayed 2 nights in Jan 2026

6/10 Okay

Kathleen

Travelled with group
Staff very courteous, beds compfy..nice & clean. Too many stairs & need yellow paint strip on edges. Very hard for my friend with low vision.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Stayed 3 nights in Jan 2026

10/10 Excellent

Vipul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were really good and the staff were nice and friendly and helpful as well. The place was exactly as advertised along with that. The location was pretty convenient as well.
Stayed 3 nights in Jan 2026

6/10 Okay

Manpreet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No drinking water available in room, got advised from staff that take water from bathroom tap, didn’t feel good to take water in glass from bathroom or toilet tap, it’s not higenic. Other than no issues, good customer service.
Stayed 1 night in Jan 2026

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very accomodating and friendly. The room was very clean and the bed was extra comfortable. Keep up the good work guys !
Stayed 1 night in Jan 2026

6/10 Okay

Donia, sydney

Stayed 3 nights in Dec 2025

10/10 Excellent

Leisl

Stayed 1 night in Dec 2025

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning was great, room was clean and staff very friendly, helpful and informative!
Stayed 2 nights in Dec 2025

2/10 Terrible

Joshua

Liked: Staff & service
Disliked: Cleanliness, amenities
We stayed two nights over a weekend, and were not prepared for the noise from the in-hotel club. The club was on the 1st floor, but the sound and bass from the 5th floor was still palpable way beyond 3am. Although this is mentioned briefly on the website, it cannot be overstated how loud/disturbing it is. The rooms were rather aged with fraying wood and stained showers, and the bedding was heavily stained if you lifted off the covering sheet. Would not return.
Stayed 2 nights in Dec 2025

4/10 Poor

Rosanne

Travelled with family
Disliked: Amenities, property conditions & facilities
Both nights that we stayed were very noisy due to the night club. Ear plugs didn’t do anything as the noise was loud till the early morning.
Stayed 2 nights in Dec 2025

8/10 Good

Rae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff welcoming, room very clean, conveniently located, great air conditioner, nice bar downstairs. Night club downstairs wasn't too disturbing, after a day walking around the city it was easy to sleep. Enjoyed our stay.
Stayed 1 night in Dec 2025

6/10 Okay

Alana

Travelled with group
Liked: Staff & service
Because there is a nightclub downstairs it was so difficult to sleep. The noise was ridiculous and it went until the early hours of the morning. We were on the sixth floor and it was extremely loud. I feel for anyone staying on the lower floors. We only got told about the nightclub when checking in. When paying over $300 a night to stay you wouldn’t expect to have to put up with that level of noise. I would never stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Khoo

Stayed 1 night in Dec 2025

2/10 Terrible

Daryl

Business traveller
Disliked: Room comfort
Don't stay here. I left a full drink of Vodka in the fridge. I called them and they said they will keep it for me to collect. Then they said it was not found. Stealing from the customers is not ok. Plus, way too noisy to sleep. The nightclub thumps all Saturday night till Sunday morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities
Great location , friendly staff , room was just as needed
Stayed 1 night in Dec 2025

10/10 Excellent

Leisl

Stayed 1 night in Nov 2025

8/10 Good

Eddy

Liked: Cleanliness
This is a very central and convenient location. The unit itself was clean and comfortable, though the lobby area had an unpleasant odor.
Stayed 3 nights in Nov 2025

8/10 Good

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

SJ

Stayed 1 night in Nov 2025