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CitiClub Hotel Melbourne

3.5 star property

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Photo gallery for CitiClub Hotel Melbourne

Business centre
View from room
Reception
Terrace/patio
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
113 Queen Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Queen Victoria Market
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Superior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Superior Suite

  • Sleeps 4

View all photos for Executive Suite

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • Sleeps 4

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

8.2 out of 10
Very good
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Queen Room

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Suite

Superior Queen Suite | In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Suite

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Queen Room

  • Sleeps 4

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 4

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About this property

CitiClub Hotel Melbourne

Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a rooftop terrace, a conference centre and a coffee shop/cafe are on-site.
CitiClub Hotel Melbourne offers 71 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at CitiClub Hotel Melbourne. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Bourke Street Mall and Melbourne Central
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

CQ UPSTAIRS – On-site restaurant. Happy hour is offered.
CQ BAR – This bar specialises in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 40 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CQ BAR
  • CQ UPSTAIRS

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Outdoors

  • In a state park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (92 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 410, Little Collins Street, Melbourne 3000 VIC
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 1015 reviews
Rating 8 - Good. 370 out of 1015 reviews
Rating 6 - Okay. 161 out of 1015 reviews
Rating 4 - Poor. 72 out of 1015 reviews
Rating 2 - Terrible. 77 out of 1015 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Leisl

Stayed 1 night in Nov 2025

8/10 Good

Eddy

Liked: Cleanliness
This is a very central and convenient location. The unit itself was clean and comfortable, though the lobby area had an unpleasant odor.
Stayed 3 nights in Nov 2025

8/10 Good

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

SJ

Stayed 1 night in Nov 2025

2/10 Terrible

Connie

Liked: Cleanliness, staff & service
Located on top of a night club Loud music until 3.30am
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
Great location. Clean and comfortable
Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice rooms, limited hotel facilities, but close to most things
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good lacation, quiet room
Stayed 2 nights in Nov 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely and gave me an early check-in
Stayed 1 night in Nov 2025

6/10 Okay

Pei-shan

Stayed 1 night in Nov 2025

10/10 Excellent

JARROD

Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, exactly what was advertised.
Stayed 2 nights in Nov 2025

4/10 Poor

Nathan

Disliked: Property conditions & facilities
Very noisy, couldn't sleep in the room. Would not recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Stephen, Echuca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good 👍
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities
The room was spotless and very well presented. The staff were really lovely too and very helpful. We very much appreciated the late checkout. One thing though, there was a terrible smell in Reception when we arrived, not sure what that was but apart from that it was a wonderful stay.
Stayed 1 night in Nov 2025

4/10 Poor

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff were good. The only problem was that I wasn't aware that there was a very loud night club below that operates from 11pm to 5am on Friday & Saturday nights.
Stayed 3 nights in Nov 2025

2/10 Terrible

Simon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They claim to be a 4-star hotel. They are not. Their website boasts “a relaxing boutique hotel” — adorable, if you find sleepless nights relaxing. The “tea and coffeemakers” are a plastic kettle and instant coffee. “Room service available” means a vending machine in the foyer. Breakfast? None. Just a friendly suggestion to “try a local café.” The “on-site restaurant” is a nightclub with deafening music, sticky floors, and patrons who think balance is optional. The lobby is tiny, gloomy, and guarded by nightclub security who look puzzled that you’re holding luggage, not a cocktail. Yes, the fine print mentions a nightclub — but not that it thumps beneath your bed until 5 a.m. The complimentary earplugs are more of an admission of guilt than a comfort. Return from dinner after 9 p.m.? You’ll be rerouted through the smelly carpark, weaving between drunk revellers and the occasional fight in the alley. After zero sleep, housekeeping twice burst in before 10:30 a.m., despite our confirmed noon checkout. No “Do Not Disturb” sign, naturally. The promised manager call never came. In short: this is not a 4-star hotel. It’s barely a 3-star — a Budget Rave and Sleep Deprivation Centre disguised as a “boutique experience.” Perfect if you enjoy instant coffee, no sleep, and being serenaded by subwoofers until dawn.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Amenities, property conditions & facilities
Air con not effective , extremely noisy with nightclub upstairs which they are not upfront about , very outdated rooms and bathrooms for price
Stayed 1 night in Oct 2025

2/10 Terrible

Vicki

Disliked: Property conditions & facilities, room comfort
Only advised that there was a nightclub next door on check-in. The solution was to provide ear plugs. Constant techno til 5am. The door next to the nightclub is open all night, where anyone can enter. You don’t need a swipe card to access your level, so security is an issue.
Stayed 1 night in Oct 2025

6/10 Okay

Kylie

Travelled with group
Liked: Staff & service
Good location!! Terrible noise from nightclub Turbo next door though. We didn’t sleep AT ALL till 5am until when they closed. Would never stay again!! Ear plugs do not cut it!! Read the red print people that’s all the way at the bottom of the booking !!
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Stayed 3 nights in Oct 2025

10/10 Excellent

Annie, Merimbula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thNK YOU
Stayed 2 nights in Oct 2025

10/10 Excellent

Deanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Camryn

Stayed 1 night in Oct 2025