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Grand Hotel Melbourne

4.5 star property

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Photo gallery for Grand Hotel Melbourne

Spa
Terrace/patio
Bar (on property)
Executive Studio Apartment | 1 bedroom, premium bedding, pillow-top beds, minibar
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Kitchen
  • Parking available
  • Gym

Explore the area

View in a map
33 Spencer St, Docklands, VIC, 3000
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Marvel Stadium
    ‪9 min walk‬
  • Place, Melbourne Central
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Executive One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment | 1 bedroom, premium bedding, pillow-top beds, minibar

Executive Studio Apartment

9.6 out of 10
Exceptional
(15 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Executive Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 114 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Studio Apartment

9.6 out of 10
Exceptional
(38 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Standard One Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 114 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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includes taxes & fees
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Brady Apartment Hotel Flinders Street

About this property

Grand Hotel Melbourne

Historic hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available once per stay.
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Melbourne. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Indian cuisine while dining at Gaylord Indian Restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from SEA LIFE Melbourne and 5 minutes on foot from Melbourne Convention and Exhibition Centre
Grand Hotel Melbourne offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a library, and a terrace are also featured at the historic Grand Hotel Melbourne. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

Gaylord Indian Restaurant – This restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Grand Hotel Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Loved our stay here! Great location, good value for money, big rooms, excellentfriendlyservice. Only complsint is thr bed was not comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Grand. Great location with easy access to train stations and trams. Staff were friendly. The heated pool was a bonus. The restaurant served fabulous Indian food in the evening and the Grain Store in Flinders Lane, that they recommended for breakfast, was superb. Definitely will stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Stunningly beautiful building
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful hotel to stay with, staff are fantastic, the hotel is beautiful with so much character, every room appears slightly different but always comfortable and roomy. Easy walk to everything!
Stayed 2 nights in May 2025

10/10 Excellent

Nicola

Stayed 4 nights in Jun 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent level of service
Stayed 2 nights in Jun 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Craig

Liked: Staff & service

Tired

Rooms are getting tired & in need of upgrading. Unable to reduce temperature in room overnight which made it too hot to sleep well.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne

Really nice old building in a great spot! The staff were absolutely fantastic at check-in and check-out. Loved the Suna, very hot!
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff fantastic. Beautiful old building.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our new go to place to stay in Melbourne

We had a wonderful stay at the Grand Hotel. The studio room was very spacious with an amazingly comfortable king size bed. The kitchen had everything we would need if we were staying longer, dishwasher, microwave and a good size small refrigerator. Bathroom was a good size and the shower and excellent rainfall shiwer. Balcony outside and double glazed windows which did mute the sound of the nearby trains! Didn't notice them at all in the night. Close to trams, Southern Cross station, supermarkets and DFOs. We will definitely make this out hotel of choice in Melbourne.
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Vincent, Thurgoona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a terrific reception, friendly, courteous and smiling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Colin.
Stayed 4 nights in Mar 2025

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Excellent Hotel close to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Grand old hotel

We chose this hotel for our 2 night stay, as it was close to the train station, as we use the V/line country service. It was also accessible to public transport, which we used to get to our 2 shows. The staff were very friendly and helpful. Check in was easy. And our room was very spacious with all the kitchen equipment we needed. Would definitely recommend and would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ameleah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night over the weekend. Staff were very professional and helpful. Parking was easy. The room was spacious, clean and comfortable. While the hotel is next to Southern Cross train station and the metro train line, the room was quieter than anticipated. I would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building with buckets of character, absolutely loved our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful old hotel that have a lot of long term tenants leaving the hotel rooms at the back of the hotel, at the back of the building where the trains are active all night long. The room itself is lovely with a very small bathroom. Maid service only on certain days. Again a very long walk to your room, meaning a full city block then you turn the corner and walk further.
Stayed 4 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Great one night stay.

Great one night stay before fly off. Had a great view from the balcony on 6th floor. Loved the pool and spa. It is noisy as near trains and bed is little old and hard. Otherwise loved the stay.
Stayed 1 night in Apr 2025