Holiday Inn Melbourne Bourke Street Mall by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Melbourne Bourke Street Mall by IHG

Restaurant
Reception
Exterior
1 King Premium | Soundproofing, free WiFi, bed sheets
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
296 Little Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪1 min walk‬
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

1 King Premium City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard City View

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Standard

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Standard City View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Standard Courtyard View

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Single Standard

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

1 King Premium

  • Sleeps 2
  • 1 King Bed

1 King Premium Corner City View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

This smoke-free hotel features a restaurant, a fitness centre and a 24-hour front desk. WiFi in public areas is free.
Holiday Inn Melbourne Bourke Street Mall by IHG offers 273 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
During your stay at Holiday Inn Melbourne Bourke Street Mall by IHG, you're just a quick walk from Melbourne Central. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a lift
  • On-site recreation includes a gym
  • Steps from Bourke Street Mall and 6 minutes on foot from Melbourne Central
There's a restaurant on site. WiFi is free in public spaces. Holiday Inn Melbourne Bourke Street Mall by IHG also features a fitness centre and a lift.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Holiday Inn Melbourne Bourke Street Mall by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Melbourne Bourke Mall By Ihg
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel
Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 131 reviews
Rating 8 - Good. 15 out of 131 reviews
Rating 6 - Okay. 4 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 5 out of 131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean quiet and the staff are very friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Lucas

Disliked: Staff & service
Couldn't let me in because of no physical card only card on phone didn't move a mussle to try help was left to sleep on street.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathon

Stayed 4 nights in Dec 2025

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hi The king room was for disabled so the bathroom didnt have enough hangers or space put the towels The water tap for shower i put it on middle to have warm water. It came out alternatly from very hot to cold. So the correct flow of temperature fluctuating . The rest was good and AI service on the phone was great!
Stayed 3 nights in Dec 2025

6/10 Okay

Coleen Esther

Disliked: Cleanliness
Make sure the room is dust free or clean when customers check-in
Stayed 2 nights in Dec 2025

10/10 Excellent

Jie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and tidy, nice service and stuff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and nice staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable new hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

siong tuing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly opened around August 2025. Great location and close to everything.
Stayed 1 night in Dec 2025

8/10 Good

KC

Stayed 1 night in Dec 2025

10/10 Excellent

Abhilash

Stayed 3 nights in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was immaculate, staff were friendly and helpfully and the food was wonderful. Location is awesome thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Zoey

Stayed 1 night in Dec 2025

10/10 Excellent

Nikita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was amazing, the whole place was clean and tidy. Absolutely perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful and attentive staff. Rooms are comfortable and cozy with everything you need.
Stayed 1 night in Dec 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not able to eat breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2025

10/10 Excellent

Euan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel, very well presented, great location, staff and rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything about this hotel was great. Location is fabulous, especially for shoppers! Great rooms, cleanliness, staff service and the breakthroughs room and buffet was lovely.
Stayed 1 night in Nov 2025