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Jackalope Hotel

5.0 star property

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Photo gallery for Jackalope Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Interior
Room, Bathtub (Vineyard including Breakfast) | Premium bedding, free minibar items, in-room safe, desk
Den | Premium bedding, free minibar items, in-room safe, desk
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

View in a map
166 Balnarring Road Merricks North VIC, 3926, Merricks North, VIC, 3926
  • Port Phillip Estate
    ‪9 min drive‬
  • Pt Leo Estate Sculpture Park
    ‪10 min drive‬
  • Martha Cove
    ‪17 min drive‬

Room options

View all photos for Room, Bathtub (Vineyard including Breakfast)

Room, Bathtub (Vineyard including Breakfast) | Premium bedding, free minibar items, in-room safe, desk

Room, Bathtub (Vineyard including Breakfast)

  • 38 sq m
  • Vineyard view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (w/ Bath including Breakfast)

Room, Terrace (w/ Bath including Breakfast) | Premium bedding, free minibar items, in-room safe, desk

Room, Terrace (w/ Bath including Breakfast)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (w/ shower including breakfast)

Room, Terrace (w/ shower including breakfast) | View from room

Room, Terrace (w/ shower including breakfast)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Vineyard w/ Shower incl breakfast)

Room (Vineyard w/ Shower incl breakfast) | Premium bedding, free minibar items, in-room safe, desk

Room (Vineyard w/ Shower incl breakfast)

  • 38 sq m
  • Vineyard view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Lair including Breakfast)

Suite (Lair including Breakfast) | View from room

Suite (Lair including Breakfast)

  • 85 sq m
  • 1 bedroom
  • Vineyard view
  • Sleeps 3
  • 1 King Bed

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About this property

Jackalope Hotel

Luxury hotel with 2 restaurants and winery
This smoke-free hotel features 2 restaurants, an attached winery and an outdoor pool. Free cooked-to-order breakfast and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
Jackalope Hotel offers 45 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials and body treatments.
During your stay at Jackalope Hotel, you're just a quick walk from Willow Creek Vineyard. You'll find features such as free breakfast and free self-parking, plus 2 restaurants.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine with garden views at Doot Doot Doot, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • Steps from Willow Creek Vineyard and 5 minutes by car from Lornas Triangle Bushland Reserve
A winery is on site. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

An outdoor pool, spa services, and a library are also featured at the luxury Jackalope Hotel. You'll have access to the health club at a partner property. Free self parking is available.

This 5-star Melbourne hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Doot Doot Doot – Overlooking the garden, this fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Flagger Doot – Overlooking the garden, this wine bar specialises in local and international cuisine and only serves light fare. Open daily.
Rare Hare – Overlooking the garden, this restaurant specialises in local and international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Doot Doot Doot
  • Flagger Doot
  • Rare Hare

Things to do

  • Library
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Winery

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vineyard

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jackalope Hotel Merricks North
Jackalope Merricks North
Jackalope Hotel Hotel
Jackalope Hotel Merricks North
Jackalope Hotel Hotel Merricks North

Jackalope Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 49 reviews
Rating 8 - Good. 8 out of 49 reviews
Rating 6 - Okay. 4 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway to

Amazing stay at jackalope. Loved every minute.
Stayed 1 night in Mar 2021

10/10 Excellent

Layal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Preet, Melbourne, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. We loved sipping on cocktails while relaxing in the outdoor spa and pool. Food was incredible! Highly recommend Doot Doot Doot restaurant. We have already booked in another trip next year! :)
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Arezoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall experience!
Stayed 2 nights in Feb 2020

10/10 Excellent

Jonny

Liked: Cleanliness, property conditions & facilities, room comfort

5* rating - but need to hire more staff !

Hotel is beautiful - views across the vineyards from infinity pool are stunning. Rooms are very well appointed, great bathrooms and free minibar a nice touch. However - only negative point - the service was *excellent* by the staff - I cannot fault the effort by the people working there ... BUT - they felt understaffed across hotel. 1 poor guy/girl working pool service for 16-20 people on beds. 1-2 boys or girls on front desk with no porters to help luggage so they have to do that. At times they seemed over-run. Great shame because everything else was faultless - and the staff were great, they just had too much to cover
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Sexy, Slightly out of Focus

The property is gorgeous: the vineyard, the pool and the interior common space design. The staff was perfectly nice but for example there was no one coming out to the parking lot to collect luggage as we arrived and left, they misplaced our car key briefly. The rooms seem to focus on design over function & practicality. The bedding was not as nice as other hotels at this price point. The breakfast was fabulous! Delicious, fresh and with excellent service. And the on demand in room popcorn was a nice fun touch. At a slightly lower price point it would have been perfect. At these prices it could have used a tiny bit more attention to detail.
The vineyard view room.
Pool
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Temmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So beautiful!

The hotel is amazing!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. From the moment we walked through to the front desk til check out an outstanding experience to stay at Jackalope. We will definitely be back.
Stayed 1 night in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There is so much to like about this property if you are young and into canned rap music! We for the three nights there and arrived Saturday mid afternoon. They had 3 Hens parties and the noise in the restaurant Rare Hare was intolerable! There was seating outside but not enough umbrellas and at 29 degrees just too hot. The bar which is lovely was also too noisy and again the canned rap music. We sat outside of there again no umbrellas with rap music blaring outside and we were the only ones there but they couldn’t turn it down. The good is absolutely delightful and could not fault this especially the breakfasts which are to die for ! We did the degustation menu on Sunday night (part of the Indulgence package) whilst the good was beautiful you either like them or not! This was served in Doot Doot Doot their signature restaurant. Doot Doot Doot is the only restaurant open on a Monday and only does deguststion so unless you want to pay the price or do the same dinner you have to go off site. They will make the booking and take you to/from the restaurant. Again the canned music which we asked to be turned down and then it was so appalling we had to ask them to change the music, WHY do restaurants/retreats think that everyone likes the music and likes it loud. They were a few oldies - 50 and over and I spoke to a couple who complained about the same thing.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great servce, we had to leave early so they had a breakfast box and coffee ready for us so we wouldnt miss breakfast. Stunning venue, amzing food and great staff.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have got five stars for everything but the service in the bar did not quite match the other brilliant staff. Personally we thought the dining room was a bit severe and too regular in layout but we are being super critical. And should have opened the net curtains for breakfast to enjoy the view- super critical again
Stayed 1 night in Feb 2019

10/10 Excellent

Justin, Melbourne

Liked: Cleanliness, staff & service
Amazing hotel, lovely setting, great bar and pool, brilliant staff and excellent food.
Stayed 2 nights in Feb 2019

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that no toiletries provided by a luxury hotel which is at a remote location.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Great place, only the cleanliness was a bit dissappointing!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience in every kind of way- food, scenery, wine and service
Stayed 1 night in Jun 2018

10/10 Excellent

Suie, Brisbane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018