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Melbourne CBD Central Apartment Hotel

4.0 star property

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Desk, blackout curtains, soundproofing, iron/ironing board
41-inch Smart TV with digital channels, TV
41-inch Smart TV with digital channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Kitchen

Explore the area

View in a map
155 Bourke Street, Melbourne, VIC, 3000
  • Place, Regent Theatre
    ‪3 min walk‬
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Standard Apartment

Desk, blackout curtains, soundproofing, iron/ironing board

One Bedroom Standard Apartment

7.4 out of 10
Good
(46 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Standard Apartment

Desk, blackout curtains, soundproofing, iron/ironing board

Two-Bedroom Standard Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for City Penthouse

Desk, blackout curtains, soundproofing, iron/ironing board

City Penthouse

  • City view
  • 150 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Melbourne CBD Central Apartment Hotel

Conference space, concierge services and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, a banquet hall and a vending machine are on-site. Weekly housekeeping is available.
Melbourne CBD Central Apartment Hotel offers 28 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 41-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Melbourne CBD Central Apartment Hotel. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Bourke Street Mall and 7 minutes on foot from Melbourne Central
Melbourne CBD Central Apartment Hotel offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Melbourne CBD Central Apartment Hotel also features a front desk safe and a lift.

This 4-star Melbourne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 41-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments

The front desk is open Monday - Saturday (9:00 AM - 6:00 PM) and Sunday - Sunday (9:00 AM - 1:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 9:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cots (infant beds) are available for AUD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Melbourne CBD Central Apartment Hotel.

Property is also known as

Quest Bourke

Quest Bourke Apartment

Quest Bourke Apartment Melbourne

Quest Bourke Melbourne

Apartment Melbourne Quest

Quest On Bourke Hotel Melbourne

Quest On Bourke Melbourne

Quest on Bourke

Melbourne Cbd Central

Melbourne CBD Central Apartment Hotel Hotel

Melbourne CBD Central Apartment Hotel Melbourne

Melbourne CBD Central Apartment Hotel Hotel Melbourne

Melbourne CBD Central Apartment Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 995 reviews
Rating 8 - Good. 348 out of 995 reviews
Rating 6 - Okay. 174 out of 995 reviews
Rating 4 - Poor. 80 out of 995 reviews
Rating 2 - Terrible. 51 out of 995 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Shannon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not like the photos. Very dirty
Stayed 2 nights in Feb 2026

10/10 Excellent

Desmond

Stayed 1 night in Feb 2026

6/10 Okay

Charlie

Travelled with partner
Disliked: Cleanliness
Good space but dishes and bathtub were unclean, our original room had cockroaches in it but they gave us a new room which was good. Reception hours were confusing. Missing toiletries. The bedding was comfortable. Good location with nearby public transport stops. The fridge was too cold and froze most of our drinks. Overall it was okay.
Stayed 4 nights in Feb 2026

8/10 Good

Trish

Liked: Cleanliness, staff & service
Room was fine. It’s going to need some updating soon. It was quiet and comfortable. Appreciated the AC being on and music playing on when I arrived as it was a late night
Stayed 3 nights in Feb 2026

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, budget wise for city areas, great location. I checked in after reception hour, then I called their office and the operator assisted me with friendly and clear instruction to get the key.
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2026

6/10 Okay

Megan

Stayed 2 nights in Jan 2026

6/10 Okay

Mitchell

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was presented decently well but had some issues. The biggest being the situation around the climate control. Despite being set to its lowest temperature and highest fan speed, it did not meaningfully reduce the temperature of the room. In addition to this there are no fans or openable windows in the room to alleviate this issue. Some of the bedroom lights would not turn on. The soap dispenser in one of the bathrooms had fallen off its wall mount. In terms of amenities, the TV was very basic (very small in size and with no provision for loading streaming services). In terms of presentation, the only notable issue was the presence of dirty dishes in the dishwasher. Apart from these things, the room was very spacious, comfortable and nice. The bathrooms were very nice and well appointed with a spa. There was a nice kitchen and laundry room. The service at reception was polite, effective and pleasant.
Stayed 2 nights in Jan 2026

6/10 Okay

Yu Fen

Travelled with family
Liked: Amenities, property conditions & facilities
Fantastic location. Staff nice people, but would be better to have more staff hours for more quality services. Cleanness is average, should spend hours on Spring cleaning.
Stayed 6 nights in Jan 2026

10/10 Excellent

Nemelba

The room was fantastic and staff could not help us enough.
Stayed 1 night in Dec 2025

6/10 Okay

Robyn

Travelled with partner
The whole apartment is very much in need of update. Kitchen cupboards are dirty. Can’t believe we have to do dishes or you will charge $50. 😩 Upon arrival, no one on reception.
Stayed 1 night in Dec 2025

4/10 Poor

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Amenities, property conditions & facilities
The apartment itself was fine. Had to call four times and waited on the phone out the front for over 10 minutes before a real person answered the phone to check me in. There were some trash/wrappers left in the bedroom from a previous guest?
Stayed 1 night in Nov 2025

8/10 Good

Corey

Stayed 1 night in Nov 2025

8/10 Good

Leonie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First room was nothing like the online photos. There was one very small window making the room small and dingy. There were also steps in the corridor leading to the room,301, not good as I walk with a cane and steps are a problem. Thanks to Tammy, she arranged to move us to another room with did reflect the online photos and no steps. Made the rest of our stay more enjoyable,
Stayed 3 nights in Nov 2025

8/10 Good

Daryl

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A full kitchen. Large room. Separate bedroom and office area. Hint. Just check beforehand, as they are often not at reception and you need to get a code for a key box at the door outside. And text some ID. Painful for sure.
Stayed 1 night in Nov 2025

2/10 Terrible

Nafez

Disliked: Amenities, property conditions & facilities
There was a holes in the wall where it looked like someone had punched it. The pillows were very soft and I looked in the wardrobe and there were three yellow stained pillows with no covers People were running up and down the hallway most the night.
Stayed 1 night in Nov 2025

6/10 Okay

Andrea

Stayed 1 night in Nov 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was unclean, and the passageway/elevator had rubbish on the floor. The room had no natural sunlight, and the curtains were hanging off. The lamp did not work.
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Travelled with family
Liked: Amenities
It served its purpose as a quick over night stay but I wouldn’t be rushing back. The front desk closed at 1pm even though when I booked it said different. Didn’t have storage room for our luggage once we checked out which made difficult. For the rest of our day as our flight wasn’t until 5pm. The gentlemen on the front desk was fanatic, helping us out where to find storage lockers at southerner cross station.
Stayed 1 night in Nov 2025

8/10 Good

Jason

Liked: Amenities
Central location well priced room
Stayed 2 nights in Nov 2025

8/10 Good

Fiona

Travelled with partner
Great for the price and location. Needed to have a dish cloth or brush to clean dishes. Linen clean. Bed comfy.
Stayed 2 nights in Nov 2025

6/10 Okay

Mohammed Ali, Rydalmere

Stayed 1 night in Oct 2025

6/10 Okay

Yan Lok

Travelled with family and small children
Liked: Cleanliness
Room size is big, equipments are good (especially kitchen) Very convenient location Staff are not always in the reception so better ask everything beforehand
Stayed 3 nights in Oct 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise

I arrived to my room with a frozen over freezer which took 2 hours for me to defrost so i could use it for the week the room was run down the bathroom was old spa bath not operational the rooms not noise insulate as i heard everything from the apartment above me from high heels on the wooden floor all night to their bedroom activities front desk wasnt 24 hours so i had to help people who did speak English well with room problems or contacting help what i saw advertised in the picture of the room didnt even come close to the pictures .i had a very temperamental microwave and washing machine
Freezer when I checked in
After 2 hour defrosting and cleaning it
Stayed 7 nights in Oct 2025