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Mercure Melbourne St Kilda Road

3.0 star property

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Breakfast, lunch and brunch served
In-room safe, laptop workspace, blackout curtains, soundproofing
Reception
Exterior
Breakfast, lunch and brunch served

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
568 St. Kilda Road, Melbourne, VIC
  • Place, St Kilda Road
    ‪1 min walk‬
  • Place, Alfred Hospital
    ‪5 min walk‬
  • Place, Albert Park Lake
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 554 reviews
The price is €102
includes taxes & fees
23 Feb - 24 Feb
Oaks Melbourne St Kilda Road Hotel

About this property

Mercure Melbourne St Kilda Road

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Other amenities include WiFi in public areas, self parking and a meeting room. Housekeeping is available on request.
Mercure Melbourne St Kilda Road offers 145 air-conditioned accommodations with espresso makers and a safe. 45-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Melbourne St Kilda Road. During your stay, you're just a quick walk from St Kilda Road. Features include a restaurant, a bar and a coffee shop/cafe.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 8 minutes by foot from Alfred Hospital and a 2-minute drive from Toorak Road
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. Mercure Melbourne St Kilda Road also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. A complete renovation of Mercure Melbourne St Kilda Road was completed in March 2023.

This 3-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Naima Bar & Restaurant – This restaurant serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Uncovered parking on site (AUD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: AUD 20 to 30 for adults and AUD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Naima Bar & Restaurant

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cots (infant beds) are available for AUD 22.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 20 to 30 for adults and AUD 20 to 30 for children
  • Uncovered self-parking fee: AUD 40 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 22.0 per stay
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Melbourne St Kilda Road Hotel
Mercure Melbourne St Kilda Road Melbourne
Mercure Melbourne St Kilda Road Hotel Melbourne

Mercure Melbourne St Kilda Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 16 out of 84 reviews
Rating 4 - Poor. 8 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

John and John

Stayed 1 night in Nov 2024

6/10 Okay

Ross

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base for the family - with a kitchenette.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is now an Oaks, was great would recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Nevay

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. The staff were great and always had a smile. The room was comfortable, we also had 2 cockatoo's visit us the first day we arrived on the balcony. Thank You! Nevay and Brett
Stayed 2 nights in Aug 2024

8/10 Good

Sue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to see the name of the property from the road which made it difficult to locate whilst driving.
Stayed 3 nights in Sep 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my appointment at the Alfred
Stayed 1 night in Sep 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Alfred hospital. Quiet room, very helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anmol, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Very well
Stayed 1 night in Aug 2024

6/10 Okay

Keith, Elwood

Liked: Cleanliness
Mattress was hard & pillows hard and high. Restaurant attached to hotel is closed permanently for dinner (main reason we chose this hotel).
Stayed 1 night in Aug 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Room/s were OK in standard...nothing special. Even with heating on all evening, the rooms felt cold, especially when you look up and realise the ceiling is the underside of the concrete slab from the floor above, ie. no ceiling insulation. Also, Netflix and YouTube do not work in the rooms. Remote control has buttons to access both, but the TV itself does not have these apps on it so forget about watching TV unless it's free to air rubbish.
Stayed 1 night in Aug 2024

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Makesi

Stayed 1 night in May 2024

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all round it worked for work from my work trip
Stayed 2 nights in May 2024

2/10 Terrible

Matt

Stayed 1 night in May 2024

2/10 Terrible

matt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lack of customer care, I will never book again as it’s cost me my booking and surcharges when I was only there for a hospital stay at the Alfred hospital which was cancelled and no leeway for such discrepancies
Stayed 2 nights in May 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
Some odor when get in room, but not noticeable after a while
Stayed 2 nights in May 2024

6/10 Okay

Salome

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy place to stay
Stayed 1 night in May 2024

6/10 Okay

Mary

Rooms perfect. Disappointed no restaurant open at night. Limited lighting outside a danger. So hard to find on arrival. Not for us
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Wayne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dog barking & dimly lit in the front of building
Stayed 1 night in Apr 2024

8/10 Good

Franz Bascope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

William, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024