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Mercure North Melbourne

4.0 star property

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Photo gallery for Mercure North Melbourne

Breakfast, lunch and dinner served
Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, minibar
Exterior
Junior Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Corner Harker St And Flemington Rd, North Melbourne, VIC, 3051
  • Place, Royal Children's Hospital
    ‪3 min walk‬
  • Place, Royal Women's Hospital
    ‪5 min walk‬
  • Place, Queen Victoria Market
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed

7.8 out of 10
Good
(32 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, Multiple Beds

7.8 out of 10
Good
(8 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(8 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Exterior
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  • Restaurant
  • Air-conditioning
  • Breakfast available
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includes taxes & fees
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About this property

Mercure North Melbourne

Hotel with a sauna, 4-minute walk to Royal Children's Hospital
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a conference centre and self parking. Housekeeping is available on request.
Mercure North Melbourne offers 70 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure North Melbourne. During your stay, you're just a quick walk from Royal Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Just a 4-minute walk from Royal Children's Hospital and 5 minutes on foot from Royal Women's Hospital
Mercure North Melbourne offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1378 square feet (128 square metres) and includes a conference centre. The business-friendly Mercure North Melbourne also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Melbourne hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Polo Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (AUD 27 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 26 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Polo Restaurant and Bar

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,378 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 26 for adults and from AUD 10 for children
  • Covered self-parking fee: AUD 27.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel North Melbourne
Mercure North Melbourne
North Melbourne Mercure
Melbourne Rydges North Hotel
Rydges North Hotel Melbourne
Rydges North Melbourne Hotel Melbourne
Mercure North Melbourne Hotel
Mercure North Melbourne Hotel
Mercure North Melbourne North Melbourne
Mercure North Melbourne Hotel North Melbourne

Mercure North Melbourne Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 217 out of 1001 reviews
Rating 8 - Good. 395 out of 1001 reviews
Rating 6 - Okay. 240 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Appointed to Room 215 - curtains did not close. Went and asked for another room. - curtains closed but did not quite get to the end of windows but accepted. Noisy due to traffic. Okay re cleanliness but - tap fell off, not even screwed in on bath/shower, conditioner lid broken, lamps broken and they extend out on to the bed so pillow had to come down bed so did not hit head. Elevator - I reckon it was built in the 1940's ....the door opened before it had reached the ground. Children scared to go in it. Carpet old. Not much variety for breakfast. Chef was lovely to chat to but the ladies, not much from them plus not helpful and I asked for my drink bottle to be filled with drinking water not tap water.....her reply was I can boil a jug for you but you would have to wait until it cools down or have hot water!!!!. Cement in parking area filthy. Pool very small. Not very 'inviting'. Will never return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Stayed 3 nights in Sep 2025

6/10 Okay

Jess

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Large rooms but very run down, dirty and stained carpets and furniture. musty smell in room. rubbish and food scraps on floor and under beds.
Stayed 1 night in Oct 2025

8/10 Good

Sanjeshni, Kapiti Coast

Liked: Staff & service
Near to shops and city friendly staff. Facility itself needs a done up
Stayed 7 nights in Sep 2025

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Chaille

Business traveller
Disliked: Cleanliness, property conditions & facilities
I didn’t sleep either night I stayed here. The traffic noise was horrible. They need to triple glaze their windows.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

lynette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The buffet wasn’t worth the money, the bread was stale and they cook up the hot food ie bacon, so if your in a rush I wouldn’t recommend, Our room want the best, the tv didn’t work, the lights flicked on and off in the bathroom
Stayed 3 nights in Sep 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was suitable for our needs. Definitely in need of an update as it was worn and tired but it was clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Our stay was good. Staff were very friendly and helpful. The room was nice and the bed comfortable but the tv was small and there was no fan in the bathroom or powerpoints beside the bed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel, Aberfoyle Park

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower was moldy and no hot water. Bathroom had broken taps. Wornout carpets throught all halways. Parking boom perminatly broken. Elivator was missing pannels. Basically its a dump and best avoided
Stayed 2 nights in Aug 2025

8/10 Good

Damien

Travelled with family, Business traveller
Liked: Staff & service
staff were pleasant , needs renovation.
Stayed 1 night in Aug 2025

10/10 Excellent

Perry

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
I liked the closeness of 3 major hospitals in an area that is walking distance from each other and public transport ease and dinning options. The room I was staying in could of been cleaner the bed head was dusty and windows were not cleaned. The main window had a Brocken handle and would not close properly. Staff were great and room service was fast and efficient.
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Walls were dirty, there’s no PowerPoints near the bed. There’s one on the other side of the tiny room so you can’t have your phone next to you. Expensive for what it was. Only convenient as our child was having surgery across the road the next day.
Stayed 1 night in Jul 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dated, tired, run down accommodation. Dull and lifeless. Tap fell off in the shower, dirty, broken spa, bedside lamp not working and capped off (in built in wall). Squeaky bed and a good gap under the door allowing light and noise from the hallway.
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Stayed 2 nights in Jul 2025

6/10 Okay

Sophie

Travelled with family
Disliked: Property conditions & facilities
The place needs to be renovated it's barely three star quality! What's with the cheap mismatching furniture in the lobby 'cafe'...looks like they put in picnic furniture from Bunnings. Could do with some facilities management training...!
Stayed 2 nights in Jun 2025

6/10 Okay

Emmy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant
Stayed 4 nights in Jun 2025

6/10 Okay

LANCE

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The lift smelt like urine and the carpets needs replacing and the room was very noisy plus we had to pay $27 per night for my car. will not stay there again
Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy and convenient, friendly staff and reasonably priced.
Stayed 1 night in Jun 2025

6/10 Okay

Kevin

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Pool etc
Stayed 3 nights in Jun 2025

6/10 Okay

Dinukshi

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very friendly but room cleanliness was questionable and food was over priced and not very good. Would not eat from here again
Stayed 1 night in May 2025