Novotel Melbourne Airport

4.0 star property

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Exterior
Property video
Meeting facility
Café
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • Place, Woodlands Historic Park
    ‪1 min drive‬
  • Place, URBNSURF Sports Park
    ‪2 min drive‬
  • Place, AFL Max
    ‪2 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪9 min walk‬

Room options

Superior Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(66 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Runway View Room with 1 King bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Melbourne Airport

An indoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna and a conference centre are on-site. Change of towels is available on request
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Novotel Melbourne Airport, you'll be within walking distance of URBNSURF Sports Park. Features include free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Boccata
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and fitness classes
  • Just a 4-minute drive from URBNSURF Sports Park and 7 minutes from Westfield Airport West Shopping Centre
  • Free airport and local-area shuttle service
Novotel Melbourne Airport offers its guests an indoor pool, a 24-hour health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and coworking spaces. Event space at this hotel measures 4015 square feet (373 square metres) and includes a conference centre. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Novotel Melbourne Airport. An area shuttle within 400 metres and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. A complete renovation of Novotel Melbourne Airport was completed in July 2024.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:00 AM.
Boccata – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings – This café serves breakfast, brunch, lunch and light fare. Open selected days.
Amber State Taphouse – On-site pub. Happy hour is offered. Open selected days.
Boccata Wine Bar – This wine bar serves dinner and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 400 metres
  • Secured parking on site (AUD 40 per night)
  • Secured valet parking on site (AUD 69 per stay)
  • Secured extended parking on site (AUD 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amber State Taphouse
  • Boccata
  • Boccata Wine Bar
  • Small Holdings

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • High chair
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (4,015 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift (203 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 20 for children
  • Secured self-parking fee: AUD 40 per night
  • Valet parking fee: AUD 69 per stay
  • Secured extended parking fee: AUD 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Novotel Melbourne Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 296 out of 492 reviews
Rating 8 - Good. 120 out of 492 reviews
Rating 6 - Okay. 48 out of 492 reviews
Rating 4 - Poor. 18 out of 492 reviews
Rating 2 - Terrible. 10 out of 492 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonia

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Room was spotless and very very comfortable. Will be back when traveling OS
Stayed 1 night in Nov 2025

10/10 Excellent

KATRINA, TAFS WELL

Liked: Cleanliness, property conditions & facilities
Spotless room, spacious. Unfortunately, could not enjoy facilities, due to lack of time. Airport shuttle prompt. Staff helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Carina

Liked: Cleanliness, amenities
room was great, it was a shame we were told to not play with our kids underwater in the pool because it was setting off the “AI lifeguard” - pool was not patrolled by a lifeguard however someone would come in and tell us not to hold our breath?
Stayed 1 night in Nov 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were so comfortable. Extremely clean. Meals were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony, Ringwood

Stayed 1 night in Nov 2025

2/10 Terrible

Rosheen

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Staff are terrible at front desk- one in particular, a lady. Also the shower made a horrific noise.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
**5-Star Review – Novotel Melbourne Airport** This has instantly become one of the best hotels we have ever stayed in, anywhere in the world. From the moment we arrived to the moment we (reluctantly) left, everything was flawless. At check-in we were offered a suite upgrade for just $40 – we jumped at it and it was worth every cent. The suite was spacious, immaculately presented and genuinely felt luxurious. What truly sets this hotel apart, though, is the staff. During our stay the airport was in chaos with multiple flight cancellations, meaning the lobby was packed with frustrated passengers and queues stretching out the door. Despite this, every single team member – especially the incredible women on the front desk – kept smiling, stayed calm and worked non-stop to get everyone checked in as quickly as possible. Their professionalism and genuine kindness under pressure was nothing short of remarkable. The on-site restaurants are outstanding; the quality of the food easily rivals any five-star city hotel (the tiramisu is legitimately one of the best I’ve ever had). Breakfast was plentiful, fresh and very enjoyable. Don’t be deterred by the airport location – the soundproofing is excellent, the convenience is unbeatable, and the overall experience is far superior to many “downtown” luxury hotels. The Novotel Melbourne Airport is now our undisputed number-one choice whenever we’re in Melbourne. We can’t recommend it highly enough!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
yes spotless - great stay
Stayed 1 night in Nov 2025

6/10 Okay

Joy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and clean. Unfortunately, the bar service at the restaurant was subpar. The bartender forgot my order twice, had to wait for 35 minutes for my drink. No apology, just “I forgot “
Stayed 1 night in Nov 2025

10/10 Excellent

Wes

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant gym!
Stayed 1 night in Nov 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was as expected. Very limited staff and mostly self check in. The dining options are not good at this hotel. To have a price fix or four courses at an airport hotel is quite silly.
Stayed 1 night in Nov 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good service via the airport shuttle
Stayed 1 night in Nov 2025

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice and clean very easy self check in Breakfast was lovely 😊
Stayed 1 night in Nov 2025

10/10 Excellent

Vicki

Stayed 1 night in Nov 2025

8/10 Good

Xinjia

Liked: Cleanliness, amenities, property conditions & facilities
the bed is not comfortable the pillow is super huge
Stayed 1 night in Nov 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Stayed 1 night in Oct 2025

10/10 Excellent

Nic

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff we spoke to were great - and the room as usual was immaculate. Disappointed only one restaurant was open (and the expensive set menu one at that ) , so our family had to go to the airport terminal instead. Otherwise excellent!
Stayed 1 night in Nov 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities
Nothing
Stayed 1 night in Oct 2025

10/10 Excellent

Jo-Anne

Stayed 1 night in Oct 2025

8/10 Good

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Very quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Michael John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark, Bexley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable and friendly service
Stayed 1 night in Oct 2025